Service Delivery Specialist

5 days ago


Richmond, California, United States Michael & Son Services Full time
About the RoleAs a Service Delivery Specialist at Michael & Son Services, you will be responsible for handling inbound customer service inquiries, maximizing sales opportunities, and striving to achieve goals using approved scripts, strategies, and technology. You will work collaboratively with our team to coordinate service appointments, remind previous clients of recommendations made by technicians, and assess current needs. This is a full-time position of 40 hours per week, with overtime available during peak times. Our Richmond Virginia location offers a great opportunity to grow your career with a dynamic company that promotes from within and provides continuous training and development.

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. We offer excellent benefits, including Medical, Dental, and Vision coverage, Supplemental Life Insurance, Short Term and Long Term Disability, Legal Shield, and FSA. If you are a detail-oriented individual with excellent phone handling skills and a passion for helping others, we invite you to apply for this rewarding opportunity.

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