Current jobs related to Customer Experience Specialist - Franklin - CoroMed

  • Customer Experience Specialist

    4 weeks ago

    Franklin, Massachusetts, United States Bob's Discount Furniture Full time

    Customer Service and Sales SpecialistAt Bob's Discount Furniture, we're looking for a skilled Customer Service and Sales Specialist to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and driving sales through a consultative approach.Key Responsibilities:Greet and engage customers,...

  • Customer Experience Specialist

    1 month ago

    Franklin, Tennessee, United States Knitwell Group Full time

    About UsLane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality clothing that makes women feel confident and beautiful. We believe in the importance of inclusivity and diversity, and we strive to create a welcoming environment for all customers and associates.About the RoleWe...

  • Customer Experience Specialist II

    2 weeks ago

    Franklin, Indiana, United States Berry Global Full time

    OverviewBerry Global is seeking a highly skilled Customer Experience Specialist II to provide daily support for customer accounts and ensure the effective execution of customer needs.This role requires partnerships with multiple functional areas within Berry to ensure customer requirements are achieved at a professional level.Key ResponsibilitiesManage...

  • Customer Experience Ambassador

    1 week ago

    Franklin, Massachusetts, United States Bob's Discount Furniture Full time

    As a Guest Experience Sales Specialist at Bob's Discount Furniture, you will be responsible for providing exceptional customer service and creating a memorable shopping experience for our guests. Your key responsibilities will include greeting and engaging customers, uncovering their home furnishing needs, and helping them bring their design vision to life....

  • Customer Specialist, Cool Springs

    4 weeks ago

    Franklin, United States Knitwell Group Full time

    As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you wi Customer Specialist, Specialist, Spring, Customer, Retail, Support

  • Customer Experience Champion

    1 day ago

    Franklin, Ohio, United States Terumo Medical Corporation Full time

    {"Company Overview": "At Terumo Medical Corporation, we strive to deliver exceptional customer experiences daily. Our team is dedicated to meeting and exceeding all service expectations. We are looking for a Customer Experience Champion to join our customer-facing team.", "Job Description": "As a Customer Experience Champion, you will be responsible for...

  • Sales Associate

    1 month ago

    Franklin, Tennessee, United States Palmetto Moon Full time

    Job DetailsJob LocationCool Springs 035 - Franklin, TN Position TypePart Time DescriptionWe are seeking a self-motivated and high-energy individual to join our team as a Sales Associate at Palmetto Moon. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales. ResponsibilitiesProvide excellent...

  • Bilingual Customer Service Specialist

    5 months ago

    Franklin, United States United Community Bank Full time

    Bilingual Customer Service Specialist - Spanish emphasis Reports To: Contact Center Team Lead/ Supervisor. Direct Reports: N/ A - Salary Grade: 5 SUMMARY - In compliance with established policies and procedures, this customer service position will su Customer Service, Customer Service Specialist, Bilingual, Specialist, Operations, Support

  • Customer Experience Ambassador

    6 days ago

    Franklin, Wisconsin, United States ROC Ventures Full time

    Customer Service Role at ROC VenturesWe are seeking a skilled Customer Experience Ambassador to join our team at Luxe Golf Bays, LLC. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our patrons.Key Responsibilities:Greet guests and provide a warm welcomeAnswer phone calls and respond to...

  • Customer Experience Ambassador

    1 month ago

    Franklin, Wisconsin, United States ROC Ventures Full time

    Customer Service Role at SnowGlobe Holiday FestivalWe are seeking a skilled and friendly individual to join our team as a Customer Service Associate at the SnowGlobe Holiday Festival. As a key member of our event staff, you will be responsible for providing exceptional customer experiences, ensuring a smooth and enjoyable experience for our guests.Key...

  • Customer Experience Ambassador

    4 weeks ago

    Franklin, Wisconsin, United States ROC Ventures Full time

    Customer Service RepresentativeLuxe Golf Bays, LLC is seeking a skilled Customer Service Representative to join our Guest Services team.Key Responsibilities:Greet guests and provide a warm welcomeAnswer phone calls and respond to inquiriesUtilize computers to manage guest information and servicesEngage with guests to ensure a positive experienceCollaborate...

  • Customer Experience Ambassador

    3 days ago

    Franklin, Ohio, United States United Dairy Farmers Full time

    Customer Service Excellence at United Dairy FarmersAs a Guest Service Associate at United Dairy Farmers, you will provide exceptional customer experiences by greeting guests warmly and ensuring the store is prepared and ready for them at all times.Anticipating Guest NeedsYou will anticipate the needs of guests and provide assistance to ensure each guest...

  • Customer Experience Ambassador

    1 month ago

    Franklin, Wisconsin, United States ROC Ventures Full time

    Luxe Golf Bays, LLC is seeking bright and charismatic individuals to enhance the guest experience. Our Guest Services team is the first point of contact for patrons, setting the tone for a memorable visit. We're looking for individuals with customer service experience who can provide exceptional service, engage with guests, and work collaboratively as part...

  • Customer Experience Coor

    7 days ago

    Franklin, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Customer Experience Ambassador

    2 weeks ago

    Franklin, Ohio, United States United Dairy Farmers Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Service Associate at United Dairy Farmers, you will play a vital role in ensuring every guest leaves satisfied and eager to return. Your warm and authentic greeting will set the tone for an exceptional shopping experience.Key Responsibilities:Anticipate and meet the needs of guests to ensure a positive...

  • Customer Service Representative

    3 weeks ago

    Franklin, Tennessee, United States Loews Customer Engagement Center and Distribution Services Full time

    Job SummaryLoews Hotels & Co is seeking a highly skilled Customer Service Representative to join our team at the Loews Customer Engagement Center and Distribution Services. As a key member of our shared services team, you will be responsible for providing exceptional customer service to our guests and clients via phone, email, and online chat portals.Key...

  • Customer Experience Ambassador

    2 months ago

    Franklin, Pennsylvania, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at Dave & Buster's. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through exceptional service, ensuring that every guest leaves with a positive impression of our establishment.Key...

  • Customer Specialist

    4 months ago

    Franklin, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Seagull Book Sales Associate

    1 month ago

    Franklin, Louisiana, United States Covenant Communications Full time

    About UsCovenant Communications is a leading provider of faith-based products and services. Our mission is to inspire and empower individuals to live inspired lives through our products and services.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Seagull Book and Sweet Salt Modest Clothing. As a Sales...

  • Customer Experience Coordinator

    1 month ago

    Franklin Springs, Georgia, United States Marshalls Full time

    Customer Experience at Marshalls **About the Role** As a Customer Experience Coordinator at Marshalls, you will be responsible for delivering exceptional customer service and creating a positive store culture. You will support and embody the company's values of honesty, integrity, and respect. **Key Responsibilities** * Model established customer...

Customer Experience Specialist

2 months ago

Franklin, United States CoroMed Full time

Coro Medical is a customer-centric company offering a wide range of Medical Equipment and Accessories. We focus and invest in the relationships with our customers AND manufacturer partners. Providing the best partner solutions for our manufacturers allows us to provide the best service and price solutions to our customers. We strive to maintain this balance while keeping a unique company culture that attracts the very best team members. Our goal is placing life-impacting devices where they will be most effectively utilized, and Our Mission, Our Passion and Our Duty is to forge stronger links into the chain of survival.

The Customer Experience Specialist delivers exceptional customer service through phone, email and live chat, providing information, support and taking orders of AEDs and related accessories and supplies. Success in this position requires exceptional communication skills, including the ability to quickly build rapport, identify needs and deliver solutions, the ability to multi-task and work well under pressure, proficiency in time management and strong computer skills.

Responsibilities:

  • As a subject matter expert in our products & services, deliver an engaging, service oriented experience to our customers seeking inbound service and /or support via phone, email and/or live chat.
  • Fulfill and satisfy all customer needs and inquiries in a professional, efficient and accurate manner. As necessary, follow up with customers regarding service issues that may not immediately resolve.
  • Manage live chat and support email folder and reply to all business emails and voicemails by end of business day.
  • Provide accurate stock and shipping status to strategic partners including manufacturers.
  • Data entry. (Credit Memos, Tax Forms, CRM, Excel Databases, etc)
  • Assist with sales support as needed.
  • Maintain compliance with all Coro Med policies and procedures.
  • Participate in monthly manufacturer partner planning and/or training sessions.
  • Participate in internal customer experience and/or service meetings as scheduled.
  • Develop and maintain a high-level knowledge of all Coro Med products, services, processes and policies.
  • Attend industry functions if necessary.
  • Up to 5% travel to HQ if remote.
  • Any and all other activities, as directed, necessary to support individual, department and company success.

Qualifications:

  • High School Diploma or GED
  • Minimum of 2 years of experience in a related position
  • Knowledge of basic computer applications, such as Microsoft Office, CRM, etc.
  • Professional and effective communicator, verbal and written
  • Demonstrated exceptional customer service skills
  • Strong organizational and time management skills
  • A resourceful problem solver
  • Ability to work independently and productively
  • Ability to become an expert in our products and services and related industry
  • Must be able to develop and maintain cooperative working relationships with customers and co-workers at all levels within the company.