Sr. Federal Client Manager

2 months ago

Tallahassee, United States Xerox Full time

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

We are looking for a sales professional with federal or public sector sales experience (government or military experience is a plus). The selected candidate will sell the Xerox portfolio of digital services, software, technology, and managed print services. Key to this role is the ability to drive new business opportunities and retain existing clients to expand Xerox wallet-share within a defined federal customer base. Sales territory includes Alabama and Florida.

Overview:

The Sr. Federal Client Manager is responsible for driving all Xerox business within your established territory. The job requires the ability to work collaboratively and effectively with internal and external customers leading to sound business decisions. The candidate must have highly effective business communication skills to drive consistent follow-up and follow through with clients and internal Xerox resources. The candidate will use industry experience, knowledge of Xerox products/solutions and understanding of the client to identify areas where Xerox offerings will solve client business problems and provide positive return on investment.

Responsibilities:

Accurate pipeline creation, maintenance, and forecasting Grow sales of Xerox software, technology, and services in your assigned territory Achievement of annual sales plan for new business, software, services, and technology New business growth along with retention and growth of the Xerox product portfolio within your existing customer base Effectively grow and manage relationships with federal government customers within your assigned territory Develop working knowledge of government contract vehicles in partnership with the Xerox Center of Excellence Lead the response to government request for proposals with the help of the Xerox bid center Develop the skills to effectively use the Xerox order entry system Lead Territory business reviews. Partner with internal support partners to deliver customer quarterly business reviews which focus on contract performance and Xerox innovation Maintain and improve knowledge of the Xerox product and services portfolio by completing Xerox training and effectively incorporating that acumen into daily business practices

Desired Skills and Experience:

Bachelor’s degree or relevant experience Software/Hardware sales experience focusing on strategic account management within the federal or public sector marketplace Ability to build strong relationship with federal government customers Experience using Customer Relationship Management (CRM) tools (like SFDC) Experience using Pipeline Management and analytic tools Experience using Microsoft Products (like Excel, Outlook)

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