Central Staffing Coordinator

1 month ago


Towson, United States Sheppard Pratt Full time
Summary:

  • Incorporate staff planning, intraday schedule management and timekeeping, to make staffing adjustments in response to changes in staffing needs, based upon insights gleaned from monitoring real-time, multi-unit patient traffic and staffing.
  • Provide insights to unit managers to assist with the creation of efficient schedules, adjusting for holidays, leave, training sessions, and special events.
  • Facilitate policy and process alignment, leveraging existing technology or providing recommendations for additional tools.
  • Create robust reporting and provide analysis on trends, including census/acuity patterns and staff allocation and performance, to provide business insights to leadership and will identify opportunities to optimize the workforce (e.g. changes to scheduling, hiring needs, risk mitigation).
  • Responsible for escalating urgent action as needed to ensure Joint Commission and state standards are met.
Requires:
  • High school diploma and 2-3 years' administrative/clinical work experience in a clinical setting, including at least one year of staffing experience.
  • Minimum of 1 year of experience in one of the following roles: Staffing coordinator, Timekeeper or Workforce Analyst
  • Proficient experience with contact center software/tools (i.e. Avaya)
  • Proficient with Microsoft Office. (Excel, Word, PPT)
  • Ability to work independently
  • Experience with scheduling or time management tools (i.e., Kronos)
  • Ability to manage a high call volume.
  • Ability to work in a fast-paced environment.


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