Gift & Data Processing Associate

2 weeks ago

Honolulu, United States University of Hawaii Foundation Full time
Description

The Gift & Data Processing Associate conducts daily gift processing operations in Makana, a comprehensive, integrated, relational database system. Key responsibilities include assisting with data entry and analysis and maintaining high quality standards that support database record integrity while processing charitable contributions.

Reports to Associate Director of Gift Processing

Job Responsibilities

Duties & Responsibilities:

Process daily gift batches in a timely manner in accordance with Foundation policies and procedures.

Evaluate, sort, organize, total and deposit gifts, pledges, membership payments, and non- routine deposits daily.

Process credit cards payments for gifts, pledge payments, memberships, and events.

Create and maintain donor profiles for recurring payments on various payment systems.

Coordinate and analyze data for data entry projects. Enter gifts, pledges and memberships into the Makana database and maintain database integrity.

Produce various reports, queries, imports, and exports pertaining to the gift, pledge and membership entry process as needed.

Add, maintain, and update constituent records in the database as needed.

Produce gift receipts and individualized acknowledgement letters for all gifts received in a timely and accurate fashion.

Analyze pledges, gifts, and membership payments against documents and process necessary modifications.

Utilize various tools, software, and programs, such as GPL (Gift Pledge Loader tool), to process gift batches. Resolve any technical issues with affiliated departments to ensure accurate processing of gifts.

Address inquiries from UHF Staff, donors and members regarding gifts, pledges and memberships.

Respond promptly and courteously to donor inquiries, concerns and requests, and provide assistance to ensure donors needs are met.

Assist with the daily, monthly and annual reconciliation process.

Perform other duties as assigned, including but not limited to all aspects of administrative support for departmental operations including scanning, processing e-deposits, redacting, and other tasks.

Must commit to being available at the end of the calendar year (i.e., during winter holidays) to ensure effective and efficient gift processing and reporting.

Qualifications

Job Qualifications:

The successful candidate for this position should possess the following qualifications:

Associate degree preferred or high school diploma required, with at least 3 years of general office work experience.

Data entry experience preferred.

Must be familiar with Microsoft Office and proficient with Microsoft Word, mail merge applications and Excel.

Exhibit interpersonal skills using tact, patience and courtesy.

Ability to handle various donor concerns and inquiries, demonstrating a commitment to providing exceptional service.

Able to work in a team environment and independently with minimal supervision.

Must be organized and detail oriented.

Learn complex data entry codes and procedures quickly.

Able to multi-task, prioritize projects and review work for accuracy in a fast-paced environment.

Work well under pressure and meet deadlines to ensure goals are met in a timely manner.

Self-starter and self-motivated to problem-solve.

Maintain confidentiality of sensitive information and use of good judgement.

Excellent and precise data entry and typing skills.

Must reflect and represent the Foundations values which are Teamwork, Accountability, Service, Trust, Integrity and Excellence.

Working Conditions:

Based at the central office located at 1810 University Ave., Suite 300, Honolulu, HI, the Executive Assistant will work primarily in an office environment and will need to sit or stand for extended periods while either working at a computer, attending a meeting, or performing desk work. The Executive Assistant may need to visit areas of the university campus as well as other locations in and around the island. The employee must have a valid drivers license and an acceptable driving record. The Executive Assistant may need to work evenings and weekends and must be able to work to the demands of the position, which may exceed a 40-hour work week. The Executive Assistant must be able and willing to travel on request.

Skills
  • Data Processing
  • Data Entry
  • Fundraising
  • Multitasking
  • Typing
  • Administrative Skills
  • Campaigns
Benefits

Paid Time-Off, Flexible Schedule, Life Insurance, Tuition Reimbursement, 401K, Military Leave, Prescription Drug Coverage, Merchandise Discounts, Employee Events, Retirement / Pension Plans, Parking, Professional Development, Subsidized Commuting, Medical, Dental, Vision

About Company

About the University of Hawaii Foundation:

The University of Hawaii Foundation was established in 1955 to encourage private support for the University of Hawaii. Today it is the central fundraising organization for the UH System and is contracted by the Board of Regents to be the sole provider of fundraising and alumni services. In addition to fundraising, the Foundation manages more than 7000 gift accounts for the benefit of the university and its students.

The UH Foundation is a private, institutionally related corporation designated as a 501(c)(3) organization by the Internal Revenue Service. It is a legally separate entity from the University of Hawaii, the UH Alumni Association, and all other UH affiliates. However, the UH Foundation works closely with these organizations, as well as with others in the community, exclusively for the benefit of the university.

Our Vision

To inspire giving and partnership with the University of Hawaii by fostering UH pride and passion among donors, alumni and the community.

Our Mission

To unite donors' passions with the University of Hawaii's aspirations by raising philanthropic support and managing private investments to benefit UH, the people of Hawaii and our future generations.

Our Values

Our values shape our relationships and guide our thinking and actions. By living our values, we build trust with our fellow employees, our donors, the university and the broader community.

Benefits:

UHF voluntarily pays 100% of the following

10% 403(b) contributions after 7 months of employment this is automatic and NOT dependent on the employee making any contributions

Term life insurance

AD&D insurance

Short term disability insurance

Long term disability insurance

Tuition reimbursement after 1 year of employment

Employee assistance program

Generous PTO and paid holidays

UHF voluntarily provides the following in which the company and employees share the cost

Health, Prescription, Dental, and Vision Insurance

Commuter benefits (parking, bus pass reimbursement)

Free parking after 5 years of service

Other benefits available for employees to purchase

Medical Flexible Spending Account

Dependent Care Flexible Spending Account

Insurance coverages for spouse and/or children

Critical care insurance

Legal insurance

Pet insurance

Required qualifications:
  • Legally authorized to work in the United States
  • 18 years or older

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