Patient Service Representative
3 weeks ago
Job Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Responsibilities: Greets patients. Answers phones, takes messages, returns calls, and provides needed information, while documenting all phone calls accurately and completely in the electronic medical record (EMR). Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verifies information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Completes the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service. Informs self-pay patients of liability due and prepayment requirements. Prepares estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refers potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refers complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center. Collects patient payments and provides accurate receipts. Posts payments in system. Reconciles receipts with cash collected and completes required balancing forms. Documents patient account notes for all interactions/transactions. Maintains department and/or individual work queues and reports as required. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards. Performs other duties as assigned. Minimum Qualifications: One year of customer service experience involving interactions with customers in person and by phone. Professional manner and strong interpersonal and communication skills. Demonstrated basic computer skills and data entry. Preferred Qualifications: High school diploma or GED. Physical Requirements: Interact with others by effectively communicating, both orally and in writing. Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and documents. Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. May require lifting and transporting objects and office supplies, bending, kneeling, and reaching. Anticipated Job Posting Close Date: 08/25/2024 Location: Grand Junction Neurology Clinic Work City: Grand Junction Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience: $16.24 - $22.57. We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr
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Patient Service Representative Orthopedics
2 months ago
Grand Junction, United States SCL Health Full time**Patient Service Representative Orthopedics** **You.** You bring your body, mind, heart and spirit to your work as a Patient Service Representative. You know how to move fast. You know how to stay organized. You know how to have fun. Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can...
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Patient Service Representative Neurosurgery
2 months ago
Grand Junction, United States SCL Health Full time**Patient Service Representative Neurosurgery** **You.** You bring your body, mind, heart and spirit to your work as a Patient Service Representative. You know how to move fast. You know how to stay organized. You know how to have fun. Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals...
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Patient Service Representative Lead
1 month ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient account within Intermountain;s policies and procedures. Details: 1.Acts as a team lead to schedule daily work load and ensure timely and accurate scheduling and registration activities. Provide support for cash...
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Patient Service Representative
1 month ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Scope1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the...
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Patient Service Representative
1 day ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.The shift/hours for this position at M-F 6:45-3:15pm1.Greets patients. Answer phones, takes messages, returns calls and provides needed information, while documenting...
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Patient Service Representative
3 days ago
Grand Junction, United States SCL Health Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope 1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in...
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Patient Service Representative
1 day ago
Grand Junction, United States SCL Health Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. The shift/hours for this position at M-F 6:45-3:15pm 1.Greets patients. Answer phones, takes messages, returns calls and provides needed information, while...
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Patient Service Representative
3 weeks ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. The shift/hours for this position at M-F 6:45-3:15pm 1.Greets patients. Answer phones, takes messages, returns calls and provides needed information, while...
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Patient Service Representative
1 month ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope 1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in...
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Patient Service Representative
6 days ago
Grand Junction, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope 1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in...
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Patient Service Representative
5 days ago
Grand Junction, Colorado, United States Intermountain Health Full timeJob Summary:This position is responsible for providing exceptional patient service and administrative support to ensure a seamless patient experience within Intermountain Health's policies and procedures.Key Responsibilities:1. Greet patients and provide accurate information while documenting all interactions in the electronic medical record (EMR).2....
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Patient Service Representative
2 days ago
Grand Junction, Colorado, United States Intermountain Healthcare Full timeJob SummaryThis position is responsible for providing exceptional customer service and support to patients and their families. The Patient Service Representative will be the primary point of contact for patients, answering questions, resolving issues, and ensuring a positive experience.Key ResponsibilitiesProvide accurate and timely information to patients...
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Patient Services Representative
4 days ago
Grand Rapids, United States Metro Health Full timeMetro Health is seeking Patient Services Representatives General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls,...
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Patient Services Representative
4 days ago
Grand Rapids, United States University of Michigan Health-West Full timeUniversity of Michigan Health-West (Formally Metro Health) is seeking Patient Services Representatives for various shifts General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service,...
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Patient Service Representative
1 day ago
Grand Junction, Colorado, United States SCL Health Full timeJob SummaryThis position is responsible for providing exceptional customer service and ensuring timely and accurate billing for patients. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to patients,...
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Patient Service Representative
3 days ago
Grand Junction, Colorado, United States SCL Health Full timeJob SummaryThis position is responsible for managing patient accounts, resolving billing issues, and providing exceptional customer service to patients and their families.Key ResponsibilitiesManage patient accounts, including billing, follow-up, and resolving issues that delay or prevent payment.Provide accurate and timely information to patients and their...
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Patient Service Representative
4 days ago
Grand Rapids, United States LTS Full timeLTS-Health Wellness Center Patient Service Representative LTS is seeking Patient Service Representative for mobile and static wellness centers in Grand Rapids, MI. Employees must work in compliance with LTS policies, procedures, professional standards, and program protocols. Proven reliability and attention to detail required. LTS, is an award-winning...
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Patient Services Billing Representative
1 month ago
Grand Rapids, United States HealthBridge Financial Full timeJob DescriptionJob DescriptionPatient Services Billing RepresentativeHealthBridge Financial, Inc. is a first-of-its kind financial security solution that provides a resource to help patients bridge the gap between the high cost of healthcare and their financial wellbeing. Patient Services Billing Representatives are responsible for the day-to-day activities...
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Patient Services Representative
3 months ago
Grand Rapids, United States My Community Dental Centers Full timeOverview: Patient Services Representative Full-Time Kentwood, MI Wage Range $18-$20 Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty...
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Patient Access Services Representative
2 months ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
