Sportsbook Supervisor
4 weeks ago
WELCOME TO THE EMPIRE Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
BEHOLD Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By providing a high level of customer service, to both regulars and "novice bettors", you will ensure everyone is made to feel welcome. As an expert in our menu of sports betting options, you will help to advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
What You Will Do:
- Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book
- Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
- Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
- Mentor employees to help them become better ticket writers
- Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
- Handle escalated customer complaints/issues as needed
- Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations
- Prior work experience in a sports book is highly preferred
- Ability to motivate, lead, and mentor staff members
- Strong communication skills, both written and verbal
- Professional appearance and demeanor
- Self-starter attitude who shows initiative
- Committed to delivering a high level of customer service
- Must be able to stand for extended periods of time.
- Must be able to lift, pull or push 25 lbs.
- Must be able write for extended periods of time.
- Must be able to twist, bend or reach with no significant boundaries.
- This position may be exposed to a smoke-filled environment
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
About Us
Behold Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars
-
Sportsbook CRM Coordinator
1 month ago
Jersey City, United States William Hill Sportsbook Full timePOSITION SUMMARY: The Sportsbook CRM Coordinator is responsible for assisting the Caesars Sportsbook marketing strategy and CRM teams in executing the digital sportsbook customer communications plan. KEY JOB FUNCTIONS: Deploy and coordinate customer acquisition and retention messaging Coordinate pre-planned and live, in-the-moment messaging to meet...
-
Sportsbook Supervisor
1 month ago
Bossier City, United States Caesars Entertainment Corporation Full timeWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By providing a...
-
Sportsbook Supervisor
1 week ago
Bossier City, United States Caesars Entertainment Corporation Full timeWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By providing a...
-
Dual Rate Sportsbook Supervisor
2 weeks ago
Bossier City, United States Caesars Entertainment Corporation Full timeJOB SUMMARY AS RACE SPORTSBOOK WRITER: Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately while mentoring...
-
Dual Rate Sportsbook Supervisor
1 week ago
Bossier City, United States Caesars Entertainment Corporation Full timeJOB SUMMARY AS RACE SPORTSBOOK WRITER: Provides excellent service to customers who place a bet in the Sportsbook area. Ensure that all customers understand the various types of wagers, displays patience with novice customers, and engages in friendly conversations with all customers. Processes all cash transactions quickly and accurately while mentoring...
-
Sportsbook Supervisor
1 month ago
Bossier City, United States Caesars Entertainment Corporation Full timeWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By providing a...
-
Sportsbook Supervisor
7 days ago
Bossier City, United States Caesars Entertainment Corporation Full timeWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By providing a...
-
Sportsbook Supervisor
2 months ago
Bossier City, United States Harrah's Louisiana Downs Full timeWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By...
-
Sportsbook Supervisor
1 week ago
Bossier City, United States Harrah's Louisiana Downs Full timeWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a Sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be face of our sportsbook operations. By...
-
Sportsbook CRM Coordinator
1 week ago
Jersey City, United States Caesars Entertainment Corporation Full timePOSITION SUMMARY: The Sportsbook CRM Coordinator is responsible for assisting the Caesars Sportsbook marketing strategy and CRM teams in executing the digital sportsbook customer communications plan. KEY JOB FUNCTIONS: Deploy and coordinate customer acquisition and retention messaging Coordinate pre-planned and live, in-the-moment messaging to meet...
-
Sportsbook CRM Coordinator
2 weeks ago
Jersey City, United States Caesars Entertainment Full timeJob DescriptionPOSITION SUMMARY: The Sportsbook CRM Coordinator is responsible for assisting the Caesars Sportsbook marketing strategy and CRM teams in executing the digital sportsbook customer communications plan. KEY JOB FUNCTIONS: Deploy and coordinate customer acquisition and retention messaging Coordinate pre-planned and live, in-the-moment...
-
Ticket Writer- Full Time, Sportsbook
1 day ago
Atlantic City, United States Caesars Entertainment Full timeThe Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advise and answer customer questions to help them...
-
Ticket Writer- Full Time, Sportsbook
2 days ago
Atlantic City, United States Harrah's Atlantic City Full timeJOB SUMMARY: The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advise and answer customer...
-
Sportsbook Bar Server
2 months ago
Bossier City, United States Bossier Full timeJOB SUMMARY: Responsible for delivering and setting up food and beverage service to our guests. Assists in the preparation of food service supplies. Reviews orders for proper presentation and completeness prior to delivery and service. GENERAL REQUIREMENTS: High school diploma or equivalent. Must be 21 years of age. Two (2) years of food...
-
Sportsbook Bar Server
1 month ago
Bossier City, United States Caesars Entertainment Full timeJob DescriptionJOB SUMMARY: Responsible for delivering and setting up food and beverage service to our guests. Assists in the preparation of food service supplies. Reviews orders for proper presentation and completeness prior to delivery and service. GENERAL REQUIREMENTS: High school diploma or equivalent. Must be 21 years of age. Two (2) years of food...
-
Bartender
2 weeks ago
Bossier City, United States PENN Entertainment, Inc. Full timeWE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...
-
Slot Utility Technician
2 weeks ago
Bossier City, United States PENN Entertainment, Inc. Full timeWE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...
-
Slot Utility Technician
1 week ago
Bossier City, United States PENN Entertainment, Inc. Full timeWE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...
-
Revenue Auditor Lead
2 weeks ago
Bossier City, United States PENN Entertainment, Inc. Full timeWE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also...
-
Call Center Agent
2 weeks ago
Atlantic City, United States Caesars Entertainment Full timeCaesars Sportsbook is GROWING, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and technology. Our customers are on the move, and we need to keep up with them. This means making sure we are there for them whenever they need us. Making sure they can...