Care Coordinator

4 months ago

Laredo, United States Alpine Physician Partners Full time

We're committed to bringing passion and customer focus to the business.Job Description:The Care Coordinator is responsible for administering the care coordination plan provided by the patient's primary care practice. ESSENTIAL FUNCTIONS:Provide guidance and support to patient both before and after medical appointmentsEngage and educate the patient in setting goals that target improvement in overall healthWorks with IT resources to facilitate registry reporting at the site & documentation of EBC in searchable fields - I do not understand this duty,Complies HIPAA regulationsPerforms other related work as requiredPartners with care teams to support an assigned panel of chronic care patients (low acuity): >250Provide follow-up contact with patient as indicated to ensure compliance with recommendations - medications, lab/x-ray, specialist visits, PCP visits, dieticians, CDE, etc.Oversees referrals to specialists, ancillary testing, and other enabling services;Coordinates access to telephonic medical adviceCollaborates with the patient, physician, and other care team members in assessing the patient's progress toward individual health care goals;Partner with patient and family members to identify and mitigate barriers to treatmentProvide information and resources to patients in support of their wellness goals Serve as a patient advocate and negotiate with health plan care managers on behalf of the patientServe as the primary point of contact during care transitions between consulting physicians and hospitals, Emergency Rooms, skilled nursing facilities,Provide information and guidance to patients and/or family regarding effective care transitions and enhanced patient-care team communicationMaintain accurate and timely documentation within the Care Coordinator I's scope of practice.Represents care coordination program on performance improvement teams.Perform general clerical duties, these include but are not limited to making outbound calls to patients, documenting calls in EMR., photocopies, scanning, typing, answering messages in EMR in a timely manner.Maintains work area organizedEDUCATION AND EXPERIENCEActive Medical Assistant certificationCurrent Basic Life Support certificateMinimum of one (1) year medical experience in physician's officeAdvance knowledge of medical terminologyExperience in Primary Care with this population is highly desirableSupports practice mission and goalsBilingual Spanish may be preferredKNOWLEDGE, SKILLS, ABILITIES:Ability to demonstrate collaboration, communication, service, transparency, and teamwork.Results-oriented and persistent in achieving successAbility to demonstrate commitment to quality, performance and service excellence. It will be critical that they have experience and a high degree of comfort working within a highly matrixed environment.A team player who promotes partnerships and builds trust and strong relationships.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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