Medical Customer Service Rep

2 months ago

Pittsburgh, United States Biolife Plasma Services Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:

· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

· You will screen new and repeat donors and take and record donor vital signs and finger stick results.

· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda:

· High school diploma or equivalent

· Ability to walk and/or stand for the entire work shift

· Will work evenings, weekends, and holidays

· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

· Fine motor coordination, depth perception, and ability to hear equipment from a distance

· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

· 1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - PA - Pittsburgh - McKnight Rd

U.S. Starting Hourly Wage:

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations USA - PA - Pittsburgh - McKnight Rd Worker Type Employee Worker Sub-Type Regular Time Type Part time

  • Entry Level Customer Service Rep

    1 month ago

    Pittsburgh, United States Fresh Form Draft Full time

    Entry Level Customer Service RepDepartment: Engagea Comm Employment Type: Full Time Location: Pittsburgh, PA Compensation: $17.50 - $26.00 / hour DescriptionJob Description: Engagea Comm is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team. This role is essential for providing exceptional customer service and...

  • Medical Customer Service Rep

    7 hours ago

    Pittsburgh, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Medical Customer Service Rep

    3 weeks ago

    Pittsburgh, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Guest Services Rep Part

    1 month ago

    Pittsburgh, United States Extended Stay Full time

    Extended Stay - 200 Chauvet Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Customer Service Representative

    1 month ago

    Pittsburgh, United States Ajilon Full time

    Ajilon - JobID: 40F8C6AC-F716-466F-B32E-BF91C46F77CB [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...

  • Customer Service Specialist

    2 months ago

    Pittsburgh, United States PITT OHIO Full time

    Overview: PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Customer Service Specialist to join our team. Hours are 9am 5:30pm Eastern Time, Monday through Friday. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision,...

  • Customer Service Rep

    2 months ago

    Pittsburgh, United States Della Infotech Full time

    Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Client customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States PITT OHIO Full time

    PITT OHIO Career OpportunityWe are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team at PITT OHIO, a leading transportation solutions provider. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any...

  • Customer Service Representative

    4 days ago

    Pittsburgh, United States Work With Your Handz Full time

    Job Title: Customer Service Rep Wanted in Freedom, PA! Are you a friendly and resilient Customer Service Representative looking to join a growing team? We're looking for a customer service expert to join us on our mission to make a difference in customers' lives. Enjoy a clean, professional environment that includes no nights - no weekends and says YES to...

  • Customer Service Rep, Entry

    2 weeks ago

    Pittsburgh, United States PPG Industries Full time

    Provide onsite and remote support to a designated group of National Accounts. The incumbent will manage and optimize the customer base buying through our portal. Will work closely with our national strategic account team and customer support to ensur Customer Service, Customer Experience, Service, Manufacturing, Retail, Support

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, United States Laurel Linen Service, Inc. Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...

  • Medical Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Biolife Plasma Services Full time

    **Job Summary**Biolife Plasma Services is seeking a highly motivated and customer-focused Medical Customer Service Representative to join our team. As a Medical Customer Service Representative, you will play a critical role in ensuring the safety and satisfaction of our donors.**Key Responsibilities:**Answer phones and greet donors in a friendly and...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionLaurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling accounts receivable,...

  • Flexible Service Rep

    5 months ago

    Pittsburgh, United States Hertz Full time

    The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures...

  • PMPA_Customer Service Rep

    4 months ago

    Pittsburgh, United States Trinity Health Full time

    Employment Type: Part timeShift: Day Shift Description: RESPONSIBILITIES/REQUIREMENTS High School Diploma/Equivalency with business curriculum preferred and One year of customer service experience. Act 33/34/73 clearances Pre-Employment Drug Screen Experience in Microsoft programs, including Outlook, Microsoft Word and Excel a must. Record keeping skills...

  • Customer Service Ambassador

    4 weeks ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Key Responsibilities:• Demonstrate and maintain the knowledge and skills necessary to provide appropriate care to customers.• Communicate effectively using active listening skills and appropriate nonverbal cues.• Utilize principles of growth and development to deliver exceptional customer service.• Collaborate with colleagues to ensure seamless...

  • Customer Relations Representative

    3 months ago

    Pittsburgh, United States Lithia Motors Full time

    Dealership: L0288 Baierl Honda Customer Relations Rep Baierl Honda is looking for a Customer Relations Representative who thrives on providing an excellent customer experience. Do problem-solving skills come naturally to you? Are you confident enough to resolve customer complaints? Our target is to ensure excellent service standards, respond efficiently to...

  • Customer Service Account Coordinator

    4 weeks ago

    Pittsburgh, United States Zoll Medical Full time

    Job DescriptionJob DescriptionZoll in Pittsburgh, PA is actively seeking Account Coordinators to work within the customer support team. This position supports the sales force and coordinated fittings of the LifeVest product throughout the country.Available Shift: Friday-Monday & Saturday-Tuesday both are 8:00am-6:30pm 4–10-hour days this is an on-site...

  • Customer Service Account Coordinator

    6 days ago

    Pittsburgh, United States Zoll Medical Full time

    Job DescriptionJob DescriptionZoll in Pittsburgh, PA is actively seeking Account Coordinators to work within the customer support team. This position supports the sales force and coordinated fittings of the LifeVest product throughout the country.Available Shift: Friday-Monday & Saturday-Tuesday both are 8:00am-6:30pm 4–10-hour days this is an on-site...

  • Casual Customer Service Representative

    4 weeks ago

    Pittsburgh, United States University of Pittsburgh Medical Center Full time

    Demonstrate and maintain the knowledge and skills necessary to provide appropriate level of care to the ages of customers serviced including principles of growth and development. Communicate by using active listening skills, appropriate nonverbal com Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Skills