Customer Service Rep

2 months ago


Oakbrook Terrace, United States A. KAMAL AGENCY, INC. DBA AMERICAN FAMILY INSURANCE Full time

Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job Summary:

The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.

Responsibilities:

Provides personalized, professional customer service experiences by building trust and developing strong customer relationships.

Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.

Processes changes to existing accounts and policies.

Serves as a liaison on behalf of the customer between the agency and various business partners.

Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.

Schedules appointments with existing or prospective customers for agency employees.

Qualifications:

Active Property & Casualty insurance license required.

Experience in customer service and retention of customers.

Demonstrated customer service experience.

Effective communication skills.

Experienced with PC software applications (Microsoft Office Suites, Internet Explorer).

Solid knowledge and understanding of basic mathematical skills.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.

#J-18808-Ljbffr



  • Oakbrook Terrace, United States A. KAMAL AGENCY, INC. DBA AMERICAN FAMILY INSURANCE Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Job Summary The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency...


  • Oakbrook Terrace, United States Genesis Marketing Full time

    Genesis Marketing has openings for full time Customer Service Representative working with our Team. This representative will be responsible for meeting directly with external customers and clients regarding services. Representatives provide professional presentations, and documents of services. Respond to customer inquiries Provide professional customer...


  • Oakbrook Terrace, Illinois, United States Genesis Marketing Full time

    Job Summary:Genesis Marketing is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Meet with external customers and clients to discuss services and provide...


  • Oakbrook Terrace, Illinois, United States Rob Emler - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...


  • Oakbrook Terrace, Illinois, United States Wimmer Solutions Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wimmer Solutions. As a key member of our operations team, you will be responsible for providing exceptional service to our policyholders, agents, and government entities.Key ResponsibilitiesTelephone and Email Support: Respond to policy...


  • Oakbrook Terrace, United States Wimmer Solutions Full time

    The Payments and Benefits Representative works under close to moderate supervision and has primary responsibility for servicing In-force policy contracts via the telephone, email or written request. The Payments and Benefits Representative responds to policy inquiries from policyholders, government entities, and agents. The responsibilities include providing...


  • Oakbrook Terrace, United States Wimmer Solutions Full time

    The Payments and Benefits Representative works under close to moderate supervision and has primary responsibility for servicing In-force policy contracts via the telephone, email or written request. The Payments and Benefits Representative responds to policy inquiries from policyholders, government entities, and agents. The responsibilities include providing...


  • Oakbrook Terrace, United States mccainfood Full time

    ​​  Position Title: Director Order OperationsPosition Type: Regular - Full-Time ​Position Location: Oakbrook Terrace ; Florenceville-Bristol, New Brunswick, Canada ; Grade: Grade 07 Requisition ID: 29568   ​COMPANY OVERVIEW:At McCain Foods, we know the importance that food plays in people's lives - the power it has to uplift and bring...


  • Oakbrook Terrace, Illinois, United States Genesis Marketing Full time

    **Job Summary**Genesis Marketing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing professional support to our clients.**Key Responsibilities:**Respond to customer inquiries in a timely and...


  • Oakbrook Terrace, Illinois, United States Genesis Marketing Full time

    Job Summary:Genesis Marketing is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Meet with external customers and clients to discuss services and provide...


  • Grand Terrace, United States Domino's Franchise Full time

    Job Description Job Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local store!


  • Oakbrook Terrace, United States THIRDCHANNEL Full time

    ON RETAIL MERCHANDISER JOB BRIEF: We are looking for experienced apparel merchandisers with a passion for On! Founded in , On is a Swiss shoe and performance clothing company that was created with the mission to change the world of running. At On, they believe incredible things happen when people move. As the brand rep, you will merchandise apparel...

  • Service Technician

    2 days ago


    Oakbrook Terrace, Illinois, United States SilverWave Inc Full time

    About SilverWave IncWe are a leading provider of technical services to the healthcare industry, specializing in the maintenance, repair, and testing of medical equipment.Job SummaryWe are seeking a highly skilled Service Technician to join our team. As a Service Technician, you will be responsible for the maintenance, repair, and testing of medical...


  • Oakbrook Terrace, United States Bankers Life Full time

    Financial Services Professional - Hybrid Experience Location: Oakbrook Terrace, IL, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life, one of the most respected companies in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial...


  • Oakbrook Terrace, Illinois, United States Genesis Marketing Full time

    Job Summary:Genesis Marketing is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and external customers.Key Responsibilities:Meet with external customers and clients to discuss services and...

  • General Manager

    4 weeks ago


    Oakbrook Terrace, United States Graham Enterprise Inc. Full time

    Job DescriptionJob DescriptionJob Description : Store manager and key company representative to our customers in a goods and services oriented businessJob Purpose: The General Manager is responsible for driving top line sales and bottom line profit; achieving all company objectives and leading and inspiring a high performance team. The General Manager will...

  • Sales Associate

    20 hours ago


    Oakbrook Terrace, Illinois, United States Tapestry Full time

    About the RoleWe are seeking a highly skilled and motivated Sales Associate to join our team at Kate Spade New York. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our store.Key ResponsibilitiesCustomer Service: Provide a warm and welcoming experience for our guests, ensuring they feel...

  • Sales Representative

    4 weeks ago


    Oakbrook Terrace, United States Universal Energy Solutions Full time

    Job DescriptionJob DescriptionUniversal Energy Solutions, a leading provider of sustainable energy solutions, is looking for a dynamic and motivated Sales Representative to join our team at our Oakbrook Terrace, IL location. As a Sales Representative, you will play a crucial role in promoting and selling our innovative energy solutions to commercial and...

  • Sales Representative

    4 weeks ago


    Oakbrook Terrace, United States Universal Energy Solutions Full time

    Job DescriptionJob DescriptionUniversal Energy Solutions, a leading provider of sustainable energy solutions, is looking for a dynamic and motivated Sales Representative to join our team at our Oakbrook Terrace, IL location. As a Sales Representative, you will play a crucial role in promoting and selling our innovative energy solutions to commercial and...

  • Sales Representative

    2 weeks ago


    Oakbrook Terrace, United States Universal Energy Solutions Full time

    Job DescriptionJob DescriptionUniversal Energy Solutions, a leading provider of sustainable energy solutions, is looking for a dynamic and motivated Sales Representative to join our team at our Oakbrook Terrace, IL location. As a Sales Representative, you will play a crucial role in promoting and selling our innovative energy solutions to commercial and...