Professional Services Coordinator
3 weeks ago
Job Title: Professional Services CoordinatorDepartment: Field OperationsReports To: Director of Field OperationsSupervises: N/ASalary Range: $20-$26 Per Hour SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIESThe Professional Services Coordinator will serve as the trusted assistant to the Director of Field Operations, playing a vital role in ensuring the efficient operation of the Field Operations team. This position involves providing comprehensive administrative support to senior management and staff members, with a focus on coordinating field operations activities. Key responsibilities include organizing and managing schedules, facilitating communications, and assisting in the execution of various administrative tasks. The successful candidate will contribute to a productive and well-organized work environment, enhancing overall office functionality, while specifically supporting the Director of Field Operations.Key Responsibilities Include:Act as the primary point of contact between the Director of Field Operations and internal/external stakeholdersManage the director's calendar, schedule appointments, and coordinate meetings, ensuring efficient time managementMaintain professional and confidential communication on behalf of the director, including managing incoming calls, emails, and messages. Prioritize and respond to inquiries, redirecting or delegating as appropriateDraft, proofread, and distribute correspondence and presentations on behalf of the director in an accurate and precise mannerAccurately enter data into databases and spreadsheetsAssist in creating and editing reports, documents, spreadsheets, and presentations as neededOrganize and maintain physical and electronic files, records, and documentsAssist in the coordination and scheduling of field operations activities, including site visits, inspections, and projects, including channel partner projectsAct as liaison with field teams, providing necessary information, documentation, and logistical supportEnsure timely dissemination of field reports and project status and updates to relevant partiesHelp maintain equipment inventory and coordinate and schedule repairs or maintenance as neededIdentify and address administrative challenges promptly and efficiently.Propose process improvements to enhance office and field operations efficiency.Handle sensitive information and maintain strict confidentiality as required.Arrange travel itineraries, accommodations, and transportation for the director and field teams.Submit detailed travel expense reports with receipts to the accounting departmentOrganize logistics for off-site meetings, conferences, and eventsMaintain office supplies and equipment, reordering as necessaryOversee office organization and cleanliness, ensuring a conducive and safe work environmentServe on safety committee and attend safety meetings each monthAssist in ad-hoc projects and tasks assigned by the director.Collaborate with cross-functional teams to achieve project objectives.Stay updated on industry and administrative best practices.Participate in training opportunities to enhance skills and knowledge.Additional tasks as assigned by managementRequirementsQUALIFICATIONSComprehensive knowledge of CRM systems and their functionalityProficient in utilizing computer systems and adept at navigating various software programs efficientlyProficient in analyzing client data to derive insights and make informed decisionsOutstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concernsAbility to navigate through software applications to effectively and efficiently complete tasksExceptional communication skills, both written and verbal, to effectively interact with clients and team membersStrong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging casesStrong organizational abilities, enabling effective time management and successful multitaskingDetail-oriented approach with a commitment to maintaining accurate records, documentation, and scheduleAbility to handle sensitive information with discretion and maintain confidentialityDemonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needsFlexibility and adaptability to handle changing priorities and occasional high-pressure situationsCollaborative mindset to contribute to cross-functional teams and achieve common goalsHighly self-motivated and passionately driven to achieve professional successAbility to move, lift, carry, and push objects weighing up to 25 lbs on a regular basisSUPERVISORY RESPONSIBILITIESN/AEDUCATION and/or EXPERIENCEHigh School Diploma or equivalent required; Higher education preferred in business administration, office management, or related fieldExperience in an administrative role required, preferably working under a director statusPool industry experience preferredMust obtain CPO license within first 90 days in positionExperience using computer software programs required; experience with GSuite and/or MS Office preferredExperience with data entry, records management, and database software in requiredExperience using CRM systems preferred, especially experience with HubSpot and NetSuiteMust be able to effectively communicate in English. Ability to communicate in a second language is a plus
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Project Coordinator
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Professional Services Coordinator
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Professional Services Coordinator
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Donation Services Coordinator
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las vegas, United States Nevada Donor Network, Inc. Full timeThe Donation Coordinator supports the mission, goals and strategic plan of Nevada DonorNetwork, Inc. (NDN) by providing accurate, efficient, and timely donor referral services for its stakeholders including but not limited to tissue processors, referring hospitals, coroner offices, and funeral homes. They will coordinate the donation of musculoskeletal,...
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Donation Services Coordinator
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las vegas, United States Nevada Donor Network, Inc. Full timeThe Donation Coordinator supports the mission, goals and strategic plan of Nevada DonorNetwork, Inc. (NDN) by providing accurate, efficient, and timely donor referral services for its stakeholders including but not limited to tissue processors, referring hospitals, coroner offices, and funeral homes. They will coordinate the donation of musculoskeletal,...
