Current jobs related to Customer Experience Associate - Stamford - Rhone Apparel Inc

  • Sales Associate

    2 weeks ago

    Stamford, Connecticut, United States Carter'sOshKosh Full time

    Customer Experience ExpertCarter's/OshKosh is seeking a Sales Associate to provide exceptional customer service and sales support in our retail stores. As a Sales Associate, you will be the first point of contact for customers, providing a warm and welcoming experience that sets the tone for their shopping journey.Key Responsibilities: Welcome customers with...

  • Retail Merchandise Associate

    2 weeks ago

    Stamford, Connecticut, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Sales Associate

    1 week ago

    Stamford, Connecticut, United States Carter'sOshKosh Full time

    Customer Experience ExpertCarter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments...

  • Sales Associate

    3 days ago

    Stamford, Connecticut, United States Carter'sOshKosh Full time

    About Carters/OshKoshCarters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. We own the Carters and OshKosh Bgosh brands, two of the most recognized brands in the marketplace.We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified...

  • Customer Experience Ambassador

    3 weeks ago

    Stamford, Connecticut, United States Compass Group, North America Full time

    Customer Ambassador Job DescriptionWe are seeking a highly skilled Customer Ambassador to join our team at Compass Group, North America. As a Customer Ambassador, you will be responsible for driving a hospitality environment by greeting guests, offering samples, and leading guest-facing marketing and wellness programs.Key Responsibilities:Greet every...

  • Customer Experience Representative

    2 days ago

    Stamford, Connecticut, United States EWC Growth Partners LLC Full time

    Job OverviewAt EWC Growth Partners LLC, we're seeking a highly skilled Customer Experience Representative to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional guest experiences, achieving sales goals, and providing genuine recommendations to our guests on European Wax Center services and...

  • Member Experience Associate

    4 weeks ago

    Stamford, United States JCC Association Full time

    Principal Responsibilities: Member Experience Associates are the face of the JCC of Stamford and are responsible for maintaining high standards of customer service as they interact in a friendly, helpful and professional manner with all who enter our doors. As an essential part of the Member Services Team, this role ensures that all interactions with the JCC...

  • Customer Experience Director

    1 month ago

    Stamford, Connecticut, United States Women in Retail Full time

    Customer Experience DirectorWe are seeking a seasoned Customer Experience Director to lead our customer support team and drive excellence in customer service across our retail brands. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences, ensuring that our...

  • Director, Customer Experience

    5 months ago

    Stamford, United States Rhone Apparel Inc Full time

    **About the Company:** **Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has three New York store locations; Brookfield Place, Hudson Yards, and Midtown...

  • Customer Experience Director

    1 month ago

    Stamford, Connecticut, United States Design Within Reach Full time

    Director of Customer ExperienceDesign Within Reach is seeking a seasoned professional to lead our customer experience efforts. As the Director of Customer Experience, you will be responsible for defining, creating, and continually developing a best-in-class omni-channel customer experience across our portfolio of retail brands.Key Responsibilities:Develop...

  • Customer Experience Representative

    1 month ago

    Stamford, Connecticut, United States Rhone Apparel Inc Full time

    About Rhone Apparel IncRhone Apparel Inc is a clothing brand that empowers individuals to pursue their passions and live an active lifestyle. Founded in 2014, we've established ourselves as a leader in the mens performance apparel market.About the RoleWe're seeking a highly skilled Customer Experience Agent to join our team. As a key member of our...

  • Director of Customer Experience

    5 months ago

    Stamford, United States Women in Retail Full time

    In this role, youll be responsible for defining, creating and continually developing a best-in-class omnichannel customer experience across our portfolio of retail brands, including Design Within Reach and HAY. Everything you do emanates from a customer centric point of view. You're a strategic thinker who understands what a great customer experience is and...

  • Customer Experience Agent

    5 months ago

    Stamford, United States Rhone Apparel Inc Full time

    **? About the Company:** ****Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has six retail stores with locations in New York, Connecticut, Massachusetts,...

  • Customer Experience Representative

    2 weeks ago

    Stamford, Connecticut, United States Phillip Jeffries Full time

    Job OverviewPhillip Jeffries is seeking a skilled Customer Experience Agent to join our team. As a key member of our CX team, you will play a vital role in delivering exceptional service to our valued customers.Key ResponsibilitiesProvide personalized communication to global partners, top designers, and luxury design showrooms via phone, email, and chat,...

  • Customer Experience Specialist

    3 months ago

    Stamford, United States Design Within Reach Full time

    **Customer Experience Specialist** at Design Within Reach Remote Design Within Reach is hiring a Customer Experience Specialist to join our Customer Experience team. As a Customer Experience Specialist, you'll assist with all client services operations and provide support to the Customer Experience team. This role reports to the Customer Experience Manager....

  • Customer Service/Sales Associate

    4 months ago

    Stamford, United States Home Depot Full time

    Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know...

  • Customer Service Associate

    1 week ago

    Stamford, Connecticut, United States SRS Distribution Full time

    The Customer Service Associate will play a vital role in assisting our walk-in customers directly, coordinating closely with our outside sales force, drivers, and warehouse personnel to meet our customers' needs in a timely and efficient manner. This role requires providing counter sales, phone assistance, and other help to our customers, while being...

  • Service Advisor

    7 days ago

    Stamford, Connecticut, United States Volkswagen of Stamford Full time

    h3Job Description/h3pAt Volkswagen of Stamford, we are seeking a skilled Service Advisor to own our customers' experience in the service lane. As the first point of contact, you will be well-versed in product offerings, inventory needs, technician scheduling, and customer service./ppKey Responsibilities:/pulliOversee the flow of the Drive Lane to ensure...

  • Service Advisor

    2 days ago

    Stamford, Connecticut, United States Volkswagen of Stamford Full time

    At Volkswagen of Stamford, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service.Key responsibilities include overseeing the flow of the drive lane, ensuring customers receive prompt and courteous service, and...

  • Customer Service Associate

    4 days ago

    Stamford, New York, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions...

Customer Experience Associate

2 months ago

Stamford, United States Rhone Apparel Inc Full time
About the Company

Founded in 2014, Rhone is resilience embodied-a performance lifestyle brand dedicated to championing mental fitness. Engineered for optimal style, comfort, and performance, our clothing is designed to enhance every aspect of the active individual's life. Led by brothers Nate & Ben Checketts, Rhone is fueled by a clear vision: positively impacting lives through a commitment to physical and mental fitness, inspiring community, and crafting performance-driven products for the relentless pursuit of progress. In addition to a robust e-commerce business and a strong wholesale presence, Rhone currently has 15 retail stores across the U.S., all of which serve as community hubs through various initiatives such as the brand's signature Mind & Muscle events.

About the Role

We are seeking a proactive and customer-focused Customer Experience Associate to deliver exceptional service across multiple platforms. The ideal candidate is passionate about providing personalized, solution-oriented customer experiences, mastering our products, and utilizing internal systems for seamless customer interactions.

What you'll do:

  • Deliver exceptional customer service via email, chat, phone, and SMS.
  • Resolve customer issues with a high degree of empathy, while responding promptly with thorough, accurate information.
  • Develop expertise in our product range to guide customers on style, size, and fit.
  • Utilize internal systems to deliver prompt, effective service.
  • Document customer interactions in our systems, escalating concerns as needed.
  • Work independently with customers but also be able to share information about these conversations with your colleagues, e.g. Managers and Cross-Functional Leads.
  • Ensure all customer interactions meet high-quality standards and comply with department policies and procedures.
  • Perform additional responsibilities as needed to support the team and business objectives
What you'll bring:
  • High school diploma or equivalent; some college experience preferred.
  • 1+ year of customer service experience, ideally in a direct-to-consumer (DTC) environment.
  • Excellent verbal and written communication skills.
  • Proficient with basic computer skills and quick to learn new software.
  • Strong problem-solving abilities and attention to detail.
  • Comfortable in a fast-paced environment, capable of balancing multiple priorities.
  • Positive attitude, team player, and driven to exceed customer expectations.
  • Self-starter with a sense of ownership and responsibility.
  • Available Monday through Sunday, 9am-6pm EST.
  • Possess your own computer and reliable internet access.
  • Permanent resident of Arizona, California, Colorado, Connecticut, Florida, Massachusetts, New Jersey, New York, Pennsylvania, Tennessee, Utah, Texas, or Virginia.
What you'll get:
  • Access to benefits, including medical, dental, vision, & commuter benefits
  • 401K
  • Employee Assistance Program
  • Discretionary Time Off Policy
  • Generous Holiday Schedule and Summer Fridays
  • Flexible schedule and work-from-home days
  • Annual incentive plan
  • Parental Leave
  • Generous employee discount and semi-annual gift card allotments


Job Type: Full Time

Reports to: CX Supervisor

Location: Remote in U.S.

The hourly pay range for this role is $18 - $24 per hour

Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.