Gear Expert

4 weeks ago

New York, United States Peak Design Full time
About Peak Design

Okay, the premise for this role is pretty simple: we have a very spiffy store in NYC. There are tons of people worldwide who are fanatically in love with our award-winning products and want to come to check it all out in-person. We need you to give them a big ol' Peak Design welcome. Honestly, this isn't your typical retail job because this isn't your typical retail store. It's way doper.
About the job

Our store is a physical incarnation of the Peak Design brand, and you'll need to be a dedicated steward of that space. That means you've got an attention to detail and an eye for aesthetics. You're good at arranging furniture in a room, art on a wall, and bric-a-brac on a shelf. You're one of those people who needs all the stuff on their desk to be at right angles, and your toothpaste tube is probably free of gunk in the cap.

Our retail space is one where our community can explore our gear, mingle with our team, and learn what makes Peak Design tick. It's also a PD people hub - a warm, welcoming place for folks with shared passion to meet, seek help, get inspiration, collaborate, learn, share, and (more often than not) party. Our store staff are friendly hosts, product experts, educators, and instructors.
  • As host, you'll welcome visitors into the space and help them explore our gear and brand. You'll share stories, ask questions, and make them feel at home.
  • As a product expert, you'll learn their specific needs, advise them on the best solution, and steer them to the correct gear for the job.
  • As an educator and instructor, you'll seek out moments to teach and inspire. You'll have the opportunity to share photography tricks, travel tips and, most importantly, your life experiences with our customers.
About the role

Retail and Front-End Things:
  • Greet and determine the needs of every customer that walks through the door.
  • Know every product inside and out and be able to explain its multiple uses as well as how it fits into our ecosystem of products.
  • Handle product returns, warranty claims, and concerns impressively. We stand behind every product for the life of it and take pride in friendly, no-hassle returns and lifetime warranties.
  • Handle product support issues, both in-person and on the phone. Our store is a place where existing customers are encouraged to seek product help.
  • You will learn how to operate our simple point-of-sale (POS) system.
  • Be the ears on the ground. Internalize customer feedback and provide that feedback to the store manager.
  • Be an individual. Be creative. Be proactive. We welcome your input and will support your role in your greater community. If you have ideas about how to make our store more inviting, inclusive, and dynamic, we welcome them.
Merchandising and Back-End Stuff:
  • Maintain an immaculate environment within the store and outside the store. Leave no strap dangling, no hang tag askew, no bag off-kilter, and no leaf unswept on the sidewalk. Make sure what is on the floor is neatly assembled and hung correctly. Maintain a clean and well-organized stock area.
Community & Events Fun:
  • We host monthly community events, both in-store and outside the store. Supporting hands are always needed. Help brainstorm, design, execute and run new events if you wish
Role requirements
  • This role is for weekday shifts (M-F) from 11am-7pm ET.
  • Expert users of Peak Design gear. Or, at the very least, individuals with a genuine interest in quickly developing that knowledge base.
  • Employees who will take pride in making our store a clean, friendly, inviting place.
  • Creatives and adventurers - whether hobbyists or professionals - who can talk shop with similarly-passionate folks and understand their needs.
  • You love to host, educate, and enthrall others. You also love to listen.
  • You've been known to put yourself out there in the community - e.g. attend Meetups, join clubs, and make connections. And perhaps you've already got some inspired ideas for how we can make our store a better community resource. We're all ears.
  • Experience in a customer-facing role, such as retail or hospitality.
  • Personal or professional interest in or experience with products in our industry.
  • Physical requirements: Constantly in a stationary position for prolonged periods (8+ hours); frequently moving objects up to 30 pounds in all directions; frequently ascending or descending ladders, stairs, ramps and the like
Nice-to-haves
  • You're could be a gregarious person, with some outdoorsy or artistic hobbies, as well as an eye for details. But it could mean a lot of things, and we look forward to hearing how you see yourself in this role
Salary Range

Peak Design's purpose is to create happy, meaningful lives for the people that work here. This includes our Retail team. We bring this purpose to life by:
  • Offering a competitive hourly wage ($20/hour) that honors your talents and professional experience.
  • Offering non-traditional and generous perks for part-time employees such as holidays off, accrued paid time off, and Peak Design products and discounts.
  • Offering flexible scheduling that accommodates individual commitments and interests.

We want you to feel motivated, empowered, and stoked each day that you come to work. And we also want you to live your best life. We believe these can be not only compatible, but complementary.
Diversity, Equity, Inclusion and Belonging

At Peak Design we believe a diverse team is an innovative team and something worth celebrating. A range of perspectives and backgrounds creates a stronger and more creative work environment (not to mention more fun). We're committed to equality and inclusivity across race, gender, age, religion, identity, and experience.

Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point - we strongly encourage you to apply anyway If what we do resonates with you, and you feel excited and able to contribute, we're equally stoked for the opportunity to engage with you.

  • UX Design Specialist 3

    4 months ago

    New York, United States B&H Photo Full time

    At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great...

  • Structural Engineering Expert for Heavy-Duty Crane Development

    3 days ago

    New Berlin, Wisconsin, United States Konecranes Full time

    We are seeking a skilled Structural Engineering Expert to join our team at Konecranes, a global leader in material handling solutions.Job OverviewThis is an exciting opportunity to contribute to the development of heavy-duty crane systems that meet and exceed industry standards. As a key member of our engineering team, you will be responsible for performing...

  • Guitar Technician Expert

    3 days ago

    New Deal, United States Guitar Center Full time

    Guitar Center is a leading music retailer that embodies the world of creativity and music. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.We believe in creating inclusive environments that put our customers first, all while...

  • Entertainment Marketing Director for Global Sports Platform

    6 days ago

    New York, New York, United States Fanatics Full time

    Company Overview:Fanatics is a leading global digital sports platform, igniting the passions of fans worldwide. We offer products and services across Fanatics Commerce, Collectibles, and Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through our platform, fans can purchase licensed fan gear, jerseys, lifestyle products, headwear, and...

  • Housing Intern

    2 weeks ago

    New York, United States Community Access Inc Full time

    Job DescriptionJob DescriptionFounded in 1974, Community Access is a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts...

  • Guitar Repair Technician | Musical Instrument Expert

    1 week ago

    New Orleans, Louisiana, United States Guitar Center Full time

    Seeking a skilled Guitar Repair Technician to join our team at Guitar Center. As a repair technician, you will provide exceptional customer service and technical expertise in maintaining and repairing musical instruments.About the RoleWe offer a competitive salary of $19.20 - $28.80 per hour, plus commission based on background and experience. The ideal...

  • Guitar Center Repair Technician

    1 week ago

    New Home, Texas, United States Guitar Center Full time

    Job DescriptionGuitar Center is seeking a skilled Guitar Repair Technician to join our team. As a key member of our store, you will be responsible for providing exceptional customer service and ensuring the highest level of craftsmanship in instrument repair and maintenance.About Guitar CenterGuitar Center embodies the world of creativity and music by...

  • Security Specialist

    2 weeks ago

    New York, New York, United States GardaWorld Federal Services Full time

    About GardaWorld Federal ServicesWe are a leading provider of security services to government agencies and private sector clients. Our team of experts is dedicated to providing high-quality service and support to our clients.Job SummaryThe Security Specialist - Explosives Detection Canine Handler plays a critical role in ensuring the safety and security of...

  • Lead Data Architect for Blockchain Solutions

    6 days ago

    New York, New York, United States SELF ID Full time

    Job Summary:The ideal candidate will be a seasoned professional with extensive experience in designing, implementing, and managing data infrastructure for blockchain-based projects. This includes developing scalable database solutions, ensuring data integrity and security, and leveraging analytical skills to extract valuable insights from complex datasets....

  • Software Engineer

    1 month ago

    New York, United States Fathom Full time

    Fathom is on a mission to use AI to understand and structure the world's medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world's largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider...

  • Software Engineer

    1 week ago

    New York, United States Fathom Full time

    Fathom is on a mission to use AI to understand and structure the world's medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world's largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider...

  • Mechanic Fleet

    6 months ago

    New Orleans, United States Republic National Distributing Company Full time

    Mechanic Fleet Location: New Orleans, LA, US, 70121 Req ID:  3221 Work Location Type:  On Site Date:  May 12, 2024 Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of...

  • Senior Software Engineer

    1 week ago

    New York, United States Fathom Full time

    Fathom is on a mission to use AI to understand and structure the world's medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world's largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider...

  • Senior Software Engineer

    1 week ago

    New York, United States Fathom Full time

    Fathom is on a mission to use AI to understand and structure the world's medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world's largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider...

  • Senior Software Engineer

    1 month ago

    New York, United States Fathom Full time

    Fathom is on a mission to use AI to understand and structure the world's medical data, starting by making sense of the terabytes of clinician notes contained within the electronic health records of the world's largest health systems. Our deep learning engine automates the translation of patient records into the billing codes used for healthcare provider...

  • Planning Analytics Consultant

    2 weeks ago

    New York, United States Reo Group Full time

    Location: New YorkSalary Package: Competitive salary on offerRole Highlights: Shift your career into the next gear by joining this international technology consultancy who specialise in the planning analytics space. You will build your credibility as a market leading expert who successfully delivers custom solutions for a broad customer base.Role...

  • Senior Guitar Instrument Specialist

    6 days ago

    New Home, Texas, United States Guitar Center Full time

    Job OverviewGuitar Center seeks a skilled and dedicated Senior Guitar Instrument Specialist to provide expert maintenance and repair services for customer-owned instruments. This role requires a strong understanding of guitar repair, excellent customer service skills, and the ability to work effectively in a fast-paced retail environment.About Guitar...

  • Retoucher

    3 weeks ago

    New York, United States Vision On Full time

    Job Title: RetoucherSalary Range: $80K Depending on qualifications and experienceLocation: Hybrid schedule with the ability to commute to our Manhattan officeDescription: Founded in 2002, Vision On is a boutique retouching company specializing in e-commerce and campaign images for major brands. We retouch/edit a wide range of imagery with varying standards...

  • Principal Engineer

    1 week ago

    New York, United States AVANGRID , Inc. Full time

    SIGN ON BONUSES AVAILABLE! Job Title: Principal Engineer - Interconnections Reports to: Ruben Gay Vazquez Work location: Rochester NY, Binghamton NY or Orange CT. Other positions are open for consideration as well Work type: In Office Salary: The base salary range for this position is dependent upon experience and location, ranging from $101,400 to...

  • Guitar Center Store Repair Technician

    2 days ago

    New Home, Texas, United States Guitar Center Full time

    Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.Job OverviewWe are seeking a skilled Guitar Repair...