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Underwriter

2 months ago

Overland Park, United States Marsh McLennan Full time

Torrent Technologies seeks candidates for a

Flood Underwriter

opening based in Overland Park, Kalispell, or

Remote Nationwide :

What can you expect?

In conjunction with and under the supervision of the Underwriting manager, reviews, analyzes, and handles quotations, services existing book of business. Utilizes appropriate software to evaluate recommendations and determine policy approval and process all additional policy-related information ANFI designation is preferred. If you don’t have it already you will be required to obtain your ANFI designation within the first 6 months of employment In the first 30 days you can expect to participate in a robust training program of classroom, on-the-job, and computer-based training depending on your underwriting and flood experience Work an 8-hour shift between our hours of operation 7 am-7 pm Monday-Friday. In this role, you can expect to service our clients and colleagues primarily via phone and chat, you must be comfortable conversing and working in a phone-based position while providing top-tier customer service You will be joining a team of highly motivated and knowledgeable individuals ranging from Senior to Junior Underwriters Work in a desirable location on a campus with tons of employee amenities What is in it for you?

A company with a solid brand and clear results to match Culture of internal mobility, collaboration, and valued partnership with HR from the business Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution) Flexible work opportunities for work/life balance Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan We will count on you to:

Underwrite new submissions to ensure new policies are correct, per guidelines Process endorsements, cancellations and reinstatements, and handle billing issues and completes policy issuance Review all underwriting information to include applications, photographs, elevation certificates and third party internet resources to correctly underwrite the policy Provide customer service to agents Respond to by phone support, online chat and emails and meet required production KPIs as defined by leadership De-escalate difficult customers and bring situations to complete resolution Demonstrate a clear understanding of time management techniques by working independently with moderate supervision and as a participating and contributing member of a team Actively and consistently participate in and contribute to group activities to include daily huddles, team meetings, and training opportunities Communicate in a concise, tactful, prompt and effective manner both over the phone and by email Maintain a positive working relationship with agents, customers, coworkers, and others What you need to have:

High school diploma or equivalent 1+ years of insurance underwriting experience, flood experience preferred Excellent written and verbal communication Basic to intermediate technical knowledge of systems and procedures Attention to detail Basic computer knowledge and comfortable using the Microsoft suite. Microsoft Office suite, particularly Word, Excel, and Outlook What makes you stand out?

Previous customer service experience 2+ years of Underwriting experience with ANFI designation Experience working with underwriting methodologies and flood insurance practices along with experience working with organizational insurance procedures and policies Time management skills along with the ability to work in a team environment Strong interpersonal skills for interacting with team members and clients

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