Current jobs related to Patient Experience Coordinator - Whittier - PIH Health

  • Patient Care Coordinator

    2 weeks ago

    Whittier, California, United States PIH Health Full time

    At PIH Health, we strive for excellence in patient care and experience. As a key member of our team, you will play a vital role in ensuring seamless patient registration processes. Your expertise in healthcare and strong communication skills will enable you to provide exceptional service to our patients and their families.Key Responsibilities:- Provide...

  • Patient Registration Coordinator

    2 weeks ago

    Whittier, California, United States PIH Health Full time

    Job SummaryEnables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Ensures accurate and efficient calculation of patient liability, including copayments, coinsurance, and deductibles. Provides exceptional customer service and communication...

  • UM Coordinator

    3 weeks ago

    Whittier, California, United States North American Staffing Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented UM Coordinator to join our team at North American Staffing Group. As a UM Coordinator, you will play a critical role in gathering relevant information for our identified member population during assessment, care planning, and transitions of care.Key ResponsibilitiesInput data into the case...

  • Dental Studio Coordinator

    1 week ago

    Whittier, California, United States Whittier Dental Studio Full time

    Job OverviewWhittier Dental Studio is seeking a highly organized and customer-focused individual to fill the role of New Patient Coordinator - Scheduling Coordinator. This full-time position involves managing patient inquiries, scheduling appointments, and ensuring a seamless experience for new patients.The ideal candidate will possess excellent...

  • Medical Care Coordinator

    2 weeks ago

    Whittier, California, United States Illumination Foundation Full time

    Job SummaryThe Medical Coordinator plays a vital role in delivering high-quality medical care to patients experiencing homelessness in our recuperative care setting. This position requires a compassionate and detail-oriented individual who can establish and maintain care plans, coordinate medical services, and promote health literacy among patients.Key...

  • Call Center Coordinator

    4 months ago

    Whittier, United States PIH Health Full time

    The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nations top hospital systems for best pr Call Center, Coordinator, Healthcare, Education, Technology, Skills

  • Medical Office Coordinator

    2 weeks ago

    Whittier, California, United States PIH Health Full time

    Job SummaryPIH Health is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key Responsibilities Provide registration and scheduling services for...

  • Medical Care Coordinator

    2 weeks ago

    Whittier, California, United States Illumination Foundation Full time

    Job SummaryThe Medical Coordination Assistant plays a vital role in providing exceptional care to patients at Illumination Foundation. This dynamic individual will assist healthcare providers in delivering high-quality care, ensuring seamless transitions between hospital discharge and ongoing care. Key ResponsibilitiesConduct thorough assessments of...

  • Chiropractic Clinic Coordinator

    3 weeks ago

    Whittier, California, United States The Joint Chiropractic Full time

    Job OpportunityWe are seeking a highly motivated and goal-oriented individual to join our team as a Front Desk Coordinator at The Joint Chiropractic.As a Front Desk Coordinator, you will be responsible for providing exceptional customer service to our patients, managing the flow of patients through the clinic, and participating in marketing and sales...

  • Medical Care Coordinator

    2 weeks ago

    Whittier, California, United States Illumination Foundation Full time

    Job Title: Medical CoordinatorAt Illumination Foundation, we are dedicated to disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children's and family programs.Job SummaryThe Medical Coordinator is responsible for delivering high-quality medical...

  • Medical Care Coordinator

    2 weeks ago

    Whittier, California, United States Illumination Foundation Full time

    Job Title: Medical CoordinatorAbout the Role:The Medical Coordinator plays a vital role in delivering high-quality medical care to patients experiencing homelessness in our recuperative care setting. As a key member of our team, you will be responsible for influencing positive outcomes for our patients and contributing to the success of our...

  • Nurse Care Coordinator

    2 weeks ago

    Whittier, California, United States SOLACE HILLS LLC Full time

    Job SummaryAt SOLACE HILLS LLC, we are seeking a skilled Registered Nurse to oversee patient care plans and ensure seamless coordination with our team. The ideal candidate will possess excellent communication skills, attention to detail, and a passion for delivering high-quality patient care.Responsibilities:Develop and implement patient care plans in...

  • Chiropractic Clinic Coordinator

    2 weeks ago

    Whittier, California, United States The Joint Chiropractic Full time

    Job OpportunityWe are seeking a highly motivated and goal-oriented individual to join our team as a Front Desk Coordinator at The Joint Chiropractic.This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our clinics.As a Front Desk Coordinator, you will be responsible for providing exceptional customer service to...

  • Medical Care Coordinator

    2 weeks ago

    Whittier, California, United States Illumination Foundation Full time

    Job DescriptionThe Medical Coordinator is a vital role at Illumination Foundation, responsible for delivering high-quality medical care to patients experiencing homelessness in our recuperative care setting.Key Responsibilities:Perform initial intake to establish a care plan based on discharge information from the hospital or primary care notesAssess health...

  • Medical Office Coordinator

    7 days ago

    Whittier, California, United States PIH Health Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at PIH Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in our Breast Cancer, Radiation, and Laboratory departments.ResponsibilitiesClinical Support: Provide...

  • Dental Office Coordinator

    1 week ago

    Whittier, California, United States Wood And Habashy Dental Partnership Full time

    Job SummaryWood And Habashy Dental Partnership is seeking a highly organized and detail-oriented Front Office/Dental Treatment Coordinator to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Key responsibilities include greeting and checking-in...

  • Registered Nurse

    4 weeks ago

    Whittier, United States Incredible Health Full time

    Hospitals on Incredible Health are actively hiring and accepting applications in the Whittier, CA area for the following position: Registered Nurse - Quality Assurance Coordinator. Nurses with experience in any of the following areas are strongly encouraged to apply: Assistant Nurse Manager, Audit, CNO, Charge, Clinical Nurse Coordinator, Director, Manager,...

  • Licensed Vocational Nurse

    4 weeks ago

    Whittier, California, United States PIH Health Full time

    **Job Summary**As a Licensed Vocational Nurse at PIH Health, you will play a vital role in providing direct patient care under the supervision of a registered nurse. Your responsibilities will include administering treatments, procedures, and clerical duties as defined within the scope of practice for a Licensed Vocational Nurse.**Key...

  • HR Coordinator

    1 month ago

    Whittier, United States APR Consulting Full time

    HR Coordinator Location: Whittier, California Type: Contract Job #78189 APR Consulting, Inc. has been engaged to identify a HR CoordinatorLocation: Whittier, CA 90602 Position: HR Coordinator Pay Rate: $27.16/hr Duration: 13 weeks Expected Shift: 7am to 4:30pm, 40 hrs/week, shift times will differ depending on need so they must be available to...

  • Care Management Coordinator, Care Management, Full time, Days

    4 months ago

    Whittier, United States PIH Health Full time

    Job Description Works with case managers, social workers and Access coordinators to coordinate case management, discharge planning activities and patient placement activities. Coordinates the transfer of information to agencies and facilities in support of timely and safe patient discharges. Makes phone calls to patient care facilities in search of...

Patient Experience Coordinator

4 months ago

Whittier, United States PIH Health Full time
Job Description

The Patient Experience Coordinator supports Group Operations, maintains efficient department functions working closely with the internal staff, performs general administration, and clerical duties within the department of Group Operations. Completes follow-up from patient service reporting systems, tracks and trends findings, reports findings, and action plans to Group Operations leadership. As needed, will contact patients to obtain feedback and identify areas of improvement therefore ensuring timely follow-up and appropriate service recovery.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 35 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Applications -Windows, Microsoft Word, Excel, and Mail Merge
  • Excellent organizational, analytical and communication skills and the ability to relate well with the patients and all members of the organization.
  • Excellent judgment and ability to stay calm and levelheaded in difficult situations.
  • Maintains an environment that supports the application of Service Excellence.
  • Adapts processes rapidly when trends are identified. Creates and implements action plans based on findings.
  • Can operate office equipment i.e., printer, fax, etc.
  • Excellent organizational skills and detail-oriented
  • Knowledge of computer systems and applications
  • Ability to establish priorities and coordinate variety of work activities
Required Experience

Required:
  • High school diploma or GED
  • 2 years previous secretarial experience
  • Must possess valid, unrestricted California Driver's License and auto insurance for occasional errands
Preferred:
  • Bachelor's degree