We have other current jobs related to this field that you can find below

  • Guest Service Agent

    1 week ago

    Chicago, United States Accor North America Full time

    Joy in each extraordinary experience. Guest Services Agent. Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways Guest Service, Agent, Guest Experience, Service, Retail, Hotel

  • Guest Service Agent

    3 weeks ago

    Chicago, United States Sonesta International Hotels Full time

    Sonesta ES Suites Chicago Schaumburg is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives cover Guest Service, Agent, Operations Manager, Service, Guest, Hotel, Retail

  • Guest Service Agent

    4 months ago

    Chicago, United States Marriott Hotels & Resorts Full time

    Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the ap Guest Service, Agent, Service, Guest, Retail, Hotel

  • Guest Services Agent

    3 months ago

    Chicago, United States Aloft Chicago Mag Mile Full time

    FULL-TIME GUEST SERVICES AGENT                                                                                        JOB DESCRIPTIONDEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-exemptJOB SUMMARYGuest Service Agents are responsible for greeting and registering the guest, providing...

  • Guest Service Agent

    1 month ago

    Chicago, Illinois, United States DoubleTree by Hilton Hotel Chicago - Magnificent Mile Full time

    The DoubleTree by Hilton Hotel Chicago - Magnificent Mile is looking for a Part Time Guest Service Agent to join the teamThis contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier.The Guest Service Agent is a part-time positionworking rotating/flexible shifts, starting at either...

  • Guest Service Agent

    2 months ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionJoin the Palmer House Hilton as a full-time Guest Service Agent and experience the opulence and beauty of Chicago’s most iconic hotel.Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to. If you’re...

  • Guest Service Agent

    4 months ago

    Chicago, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Guest Service, Agent, Guest, Service, Operations, Hotel, Retail

  • Guest Service Agent

    2 months ago

    Chicago, Illinois, United States Palmer House a Hilton Hotel Full time

    Join the Palmer House Hilton as a full-time Guest Service Agent and experience the opulence and beauty of Chicago's most iconic hotel.Be a part of 150 years of world-class service and carry it forward into the next century Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. If you're ready to welcome...

  • Guest Service Agent

    3 months ago

    Chicago, United States DoubleTree by Hilton Hotel Chicago - Magnificent Mile Full time

    DescriptionThe DoubleTree by Hilton Hotel Chicago - Magnificent Mile is looking for a Guest Service Agent to join the team!This contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier.The Guest Service Agent is a full-time position working rotating/flexible shifts, starting at...

  • Guest Service Agent

    5 months ago

    Chicago, United States Ennismore International Management Limited Full time

    Were looking for a **Guest Service Agent** to join our Front Office team! The Guest Service Agent will be based at the reception of The Hoxton, Chicago. Youll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. * Youll take care of our guests, including check in/check out,...

  • Guest Service Agent

    4 weeks ago

    Chicago, United States Study Hotels Full time

    Job DescriptionJob DescriptionThe Study at University of Chicago is currently seeking a part-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, and inquiries. Under the direction of the Guest...

  • Guest Services Agent

    3 months ago

    Chicago, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Chicago, IL, US, 60606 Property Name: La Quinta by Wyndham Chicago Downtown Req Id: 19673 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Chicago Downtown location in Chicago , Illinois . **Job Summary** The Guest Service Agent is responsible for providing...

  • Guest Service Agent

    2 months ago

    Chicago, United States Embassy Suites by Hilton Chicago Downtown Magnificent Mile Full time

    Description The Embassy Suites by Hilton Chicago Downtown Magnificent Mile is searching for a Guest Service Agent to join their front office team! If you are someone that has a passion for customer service, take the next step and join our fantastic team! The ideal candidate must have an outgoing personality, a genuine passion to create memorable...

  • Guest Service Agent

    2 months ago

    Chicago, United States Hilton Chicago Full time

    DescriptionThe beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Guest Service Agent to help the team! Shift Pattern:  Must have open availability for both AM, PM, and MID shifts as wellLocated on South Michigan Avenue and overlooking Grant Park and Lake Michigan, this hotel offers 1,544 guest rooms and suites, 234,000...

  • Guest Service Agent

    2 weeks ago

    Chicago, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AWPX [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    2 weeks ago

    Chicago, United States AccorHotels Full time

    Company Description Hotel Woolstore 1888 - Handwritten Collection, is one of Sydney’s finest heritage hotels. Nestled in the iconic Darling Harbour, our property combines rich history with contemporary design, offering guests a unique experience of industrial-chic interiors adorned with modern and pop art. Originally constructed in 1888, Hotel Woolstore...

  • Guest Service Agent

    4 months ago

    Chicago, United States Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop Full time

    Job Title:  Guest Service Agent Status:      Non-ExemptJob SummaryRepresents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests...

  • Guest Service Agent

    3 months ago

    Chicago, United States Schulte Companies Full time

    Schulte Companies - 200 N Green St [Front Desk Agent / Concierge] As a Guest Service Agent at Schulte Companies, you'll: Greet guests and check them in/out; Answer phone calls and make reservations; Provide information about hotel amenities and local attractions; Handle guest complaints and resolve issues; Maintain accurate records and handle cash...

  • Guest Service Agent

    2 months ago

    Chicago, United States The Whitehall Hotel Full time

    Job Title: Guest Service Agent Status: Non-ExemptJob SummaryRepresents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a...

  • Guest Service Agent

    4 weeks ago

    Chicago, Illinois, United States The Whitehall Hotel Full time

    Job Title: Guest Service AgentStatus: Non-ExemptJob SummaryRepresents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a...

Guest Services Agent

1 month ago

Chicago, United States Study Hotels Full time

The Study at University of Chicago

is currently seeking a full-time Guest Service Agent

to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, and inquiries. Under the direction of the Guest Service Manager, the Guest Service Agent is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Provide the highest and most efficient level of hospitality and customer service expected by our guests. Complete the guest check-in and check-out processes, which include assigning guests their rooms and facilitating payment. Maintains room inventory of vacancies, reservations, and assignments. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue. Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area. Attends guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints. Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Provides assistance to other team members to contribute to the best overall performance of the department and the hotel. Perform according to the company handbook in regard to policies, procedures, and regulations. Ensure total awareness of in-house VIPs. Maintain a safe and clean work environment. Performs other duties as assigned by leadership. Fundamentals Ability to maintain a friendly, cheerful, and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: 1 year within a customer-facing role. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. Flexibility to work any shift, including evenings, weekends, and holidays. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. Ability to stand for long periods of time in an indoor setting with a thematically climate-controlled workstation. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance of the University of Chicago in Chicago, Illinois. The 167-room hotel features areas of discovery and connection for purposeful guest interaction, including custom writing desks complete with postcards to encourage guests to connect with family and friends postage free. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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