Care Coordination Specialist

2 weeks ago

Glendale, United States Senior Helpers Full time
Job Title: Care Coordination Specialist

Position Type: Full-time/Part-time

Overview: We are seeking a dynamic and detail-oriented Care Coordination Specialist to join our team. The Care Coordination Specialist plays a pivotal role in ensuring the seamless coordination and scheduling of care services for our clients. This position requires exceptional organizational skills, strong communication abilities, and a passion for delivering high-quality care solutions to individuals in need.

Responsibilities:
  1. Client Scheduling: managing and coordinating the scheduling of care services for clients, ensuring alignment with their needs, preferences, and care plans.
  2. Caregiver Assignment: Match caregivers with clients based on factors such as skills, personality fit, and geographical proximity, optimizing the client-caregiver relationship.
  3. Documentation Management: Maintain accurate and up-to-date records of client schedules, caregiver assignments, and any changes or modifications, ensuring compliance with regulatory standards.
  4. Client Engagement: Provide exceptional customer service to clients and their families, offering support, guidance, and reassurance throughout the scheduling process.
  5. Training and Development: Stay informed about industry trends, best practices, and technological advancements related to scheduling and care coordination, participating in training sessions and professional development activities as needed.

Qualifications:
  • Previous experience in scheduling or care coordination, preferably in a home care setting.
  • Strong organizational skills with the ability to manage complex schedules and competing priorities effectively.
  • Excellent communication skills, both verbal and written, with a customer-centric approach.
  • Proficiency in computer software and scheduling systems, with the ability to adapt to new technologies quickly.
  • Ability to work in a fast-paced environment, demonstrating flexibility and adaptability.
  • Attention to detail and accuracy in documentation and record-keeping.
Education: Bachelor's degree in healthcare administration, social work, or a related field preferred. Relevant experience may be considered in lieu of formal education.

Benefits:
  • Competitive salary
  • Paid time off
  • Professional development opportunities

Join our team and contribute to our mission of providing exceptional care and support to our clients and their families.

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