Care Coordination Specialist/On Call Certified Caregiver

7 days ago

Glendale, United States Senior Helpers - Glendale Full time
Job DescriptionJob Description

Job Title: Care Coordination Specialist/On Call Certified Caregiver

Position Type: Full-time

Overview: We are seeking a dynamic and detail-oriented Care Coordination Specialist to join our team. The Care Coordination Specialist plays a pivotal role in ensuring the seamless coordination and scheduling of care services for our clients. This position requires exceptional organizational skills, strong communication abilities, and a passion for delivering high-quality care solutions to individuals in need. The Care Coordination Specialist will also serve as our weekly On Call Caregiver. If an open shift were to become available while on shift Mon-Fri, the Care Coordination Specialist would go out into the field and serve our clients. 

Responsibilities:

  1. Client Scheduling: managing and coordinating the scheduling of care services for clients, ensuring alignment with their needs, preferences, and care plans.
  2. Caregiver Assignment: Match caregivers with clients based on factors such as skills, personality fit, and geographical proximity, optimizing the client-caregiver relationship.
  3. Documentation Management: Maintain accurate and up-to-date records of client schedules, caregiver assignments, and any changes or modifications, ensuring compliance with regulatory standards.
  4. Client Engagement: Provide exceptional customer service to clients and their families, offering support, guidance, and reassurance throughout the scheduling process.
  5. Training and Development: Stay informed about industry trends, best practices, and technological advancements related to scheduling and care coordination, participating in training sessions and professional development activities as needed.1
  6. Caregiving: Go out into the field when shifts need to be filled and serve our clients. This would include tasks such as: assisting with bathing/showering/dressing, transfers, using a Hoyer Lift, light housekeeping, meal prep, assisting with errands, companionship, etc. 

Qualifications:

  • Previous experience in scheduling or care coordination, preferably in a home care setting.
  • Strong organizational skills with the ability to manage complex schedules and competing priorities effectively.
  • Excellent communication skills, both verbal and written, with a customer-centric approach.
  • Proficiency in computer software and scheduling systems, with the ability to adapt to new technologies quickly.
  • Ability to work in a fast-paced environment, demonstrating flexibility and adaptability.
  • Attention to detail and accuracy in documentation and record-keeping.
  • Background in caregiving
  • Experience with bathing/showering/dressing, transfers, using a Hoyer Lift, using a gait belt, light housekeeping, meal prep, assisting with errands, companionship

Education: Bachelor's degree in healthcare administration, social work, or a related field preferred. Relevant experience may be considered in lieu of formal education.

Benefits:

  • Competitive salary
  • Paid time off
  • Professional development opportunities

Join our team and contribute to our mission of providing exceptional care and support to our clients and their families.

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