Customer Relations Associate
3 weeks ago
Do you enjoy providing excellent service and building lasting customer relationships? Our team members focus on building relationships to ensure customer needs are being served.
As a Customer Relations Associate, you will listen, advise, and problem solve while identifying areas where you can retain customers & secure new customers. In addition, the Customer Relations Associate will actively engage consumers to sell our client's products and services.
Duties:
Engage customers by building rapport and initiating interactionsExplain products and services to customersEnter and process customer ordersInvestigate and resolve customer complaintsGenerate interest in new customers and assist with retaining current customersDriving sales productivity and customer satisfaction on various products and services to customers
Qualifications:
High School Diploma or GED requiredStrong communication skills – building rapport quickly, active listening, and confidence in what you're sayingReliable transportation to arrive at work on-time consistentlyAbility to multi-task and work independently while paying attention to detailDisplaying a high-energy personality
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