Senior Strategist, Head of Community Management

3 weeks ago


San Jose, United States Hollywood IT Society Full time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The Opportunity

Reporting to Adobe’s Director of Social Media Growth and Measurement, the Senior Strategist for Community Management & Social Intelligence will lead Adobe’s overarching strategy for engaging with social media audiences and using social media data to inform key programs and initiatives. From driving Adobe’s always-on community management and engagement practices, to leading agency and vendor relationships, to collaborating with Adobe’s Marketing, Customer Care, and Product teams, this senior leader will spearhead the company’s proactive and reactive social messaging, approach to brand safety, and social community engagement strategy. This leader should have extensive experience leading large organizations through the complicated intricacies of social community management, along with a strong background in social listening.

What You’ll Do

Lead cross-cloud community management approach across all social platforms, including Instagram, Twitter, Facebook, YouTube, LinkedIn, and TikTok

Drive engagement strategy and execution for always-on social efforts, campaign moments, and times of crisis

Collaborate with Adobe Care, Social, PR, Product, and other teams to provide guidance ensure alignment around both proactive and reactive community management

Use social listening to monitor issues, find opportunities for engagement, and inform cross-functional teams

Partner with social media measurement group to develop social listening practices and consistent, concise reporting

Lead relationships with key vendors and social platform partners

What You Need To succeed

Extensive background in leading community management programs for large organizations with high-inbound social messaging

Deep knowledge and expertise of social platforms, community management, and social listening

Background in using third-party tools to support community management and social engagement

Robust expertise in crafting insights and action from social metrics and reporting

Consistent track record of seamlessly working across different teams and partners

Ability to provide clear plans and strategies for sophisticated issues

Strong attention to detail

Experience driving action and execution during moments of crisis

Creative problem solving skills with exceptional copywriting background

#J-18808-Ljbffr



  • San Francisco, California, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...


  • San Francisco, California, United States Visa Full time

    Job Description The Visa Economic Empowerment Institute (VEEI) is Visa’s flagship research and thought leadership platform. VEEI publishes insights on the future of payments, digital infrastructure, financial inclusion, and cross-border commerce and money movement.  Job Responsibilities: Builds and operates the platforms that support the Visa Global...

  • Content Strategist

    3 days ago


    San Jose, United States Ursus Inc Full time

    JOB TITLE: Content Developer III (Part-Time) LOCATION: Remote DURATION: 7 Months PAY RANGE: $35.00-40.00/Hour TOP 3 SKILLS: 5 years of experience in content strategy, content design and/or knowledge management Expertise in modern content strategy and content design methodologies Experience developing content strategies for a multichannel environment with...


  • San Francisco, CA, United States HED Full time

    PRIMARY FUNCTION Responsible for leading the successful delivery of real estate strategies assessments, portfolio analysis and planning, data collection and evaluation, cultural assessment, and change management. The Senior Workplace Strategist leads our clients to make more informed decisions about how they support their people, position their businesses,...


  • San Diego, United States Integral Senior Living Full time

    Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value...


  • San Diego, United States Integral Senior Living Full time

    Job DescriptionJob DescriptionIntegral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and...

  • Inside Sales

    2 weeks ago


    San Jose, United States Sonnet Hill Senior Living Full time

    Job DescriptionJob DescriptionCome join the Ally Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors. Sonnet Hill Senior Living, located in San Jose, CA is seeking a strong, seasoned inside sales candidate that can tour, close the sale, and proactively lead...

  • Content Strategist

    1 day ago


    San Jose, United States Solomon Page Full time

    Our client, a global e-commerce company, is looking for a Content Strategist specializing in service environments for a 40-hour/week remote contract through December. In this position, you will play a pivotal role in enhancing customer experiences through strategic content planning and implementation. Your focus will encompass various facets of content...

  • Content Strategist

    7 days ago


    San Jose, United States Solomon Page Full time

    Our client, a global e-commerce company, is looking for a Content Strategist specializing in service environments for a 40-hour/week remote contract through December. In this position, you will play a pivotal role in enhancing customer experiences through strategic content planning and implementation. Your focus will encompass various facets of content...


  • San Jose, United States Rutherford Management Company Full time

    Job DescriptionJob DescriptionASSISTANT COMMUNITY MANAGERRutherford Management Company is seeking to hire a full-time Assistant Community Manager for a multi-family property located in San Jose, California.The Assistant Community Manager is responsible for the operations for the residential apartment community and maintains and improves the property, manages...


  • San Francisco, United States Cash App Investing LLC Full time

    **Head of Community Engineering (Server)** * San Francisco, CA, USA * Employees can work remotely * Full-time * Alternate Location: Toronto, Canada **Company Description** Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain...

  • Head of Community

    4 weeks ago


    San Francisco, California, United States Ziggma Full time

    At Ziggma, we're looking to accelerate the growth in our community and would love to add someone to the team who's got community building experience and a passion to work at the intersection of fintech and impact.About Ziggma: Led by a team of experienced founders, builders and doers, Ziggma is building a next-gen, technology-enabled platform empowering...


  • San Francisco, United States Fandom Full time

    Job DescriptionJob DescriptionAbout this RoleThe Senior Social Media Strategist is directly responsible for the day to day operations essential to the multimedia presence of our gaming and entertainment brands on owned channels such as Facebook, X, TikTok, and Instagram. This includes ideating and posting organic and sponsored content, specifically video,...


  • San Diego, United States Teads.tv Full time

    About the Position The Email + SMS Strategist will be an important member of the Email + SMS team and will report to the Head of Strategy. This position will manage client relationships and outline/implement the strategy, oversee reporting, and builds across client email and SMS channels. This is an exciting opportunity for candidates who want to grow a...

  • Content Strategist

    2 weeks ago


    San Francisco, United States Anyscale Full time

    Content Strategist San Francisco, CAMarketing – Marketing /Full-time /On-site About Anyscale: At , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning....


  • San Diego, United States Candid Therapeutics Full time

    **Company Overview**: Candid Therapeutics is a growing biotechnology company based in San Diego, California, dedicated to improving patients’ lives by advancing novel therapies to address unmet medical needs. **Position Overview**: As the Head of Program Management, you will be a strategic leader responsible for overseeing the planning, execution, and...


  • San Jose, United States Red Oak Technologies Full time

    *** Candidate has to reside in Northern, CA Senior Business Development Manager Headquartered in California's Silicon Valley with offices in San Jose and Austin, Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Business Operations, and Engineering. Our...

  • Head Coach

    1 month ago


    San Jose, United States Orangetheory - Franchise #0189 Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insurancePaid time offVision insuranceBonus based on performanceBe fit. Change lives. Have fun.We remember you. You were the leader on the playground or the captain in gym class. The one whose team everyone wanted to be on. The one who balanced a take-charge attitude with...

  • Head of Projects

    3 weeks ago


    San Jose, United States Antora Energy Full time

    Job DescriptionJob DescriptionAt Antora, we're on a mission to stop climate change. And we can't do that unless we tackle the 30% of global emissions that come from industry.Antora is unlocking zero-emissions industrial energy, cheaper than fossil fuels. Antora's thermal batteries store energy from renewables as heat for days on end, delivering...


  • San Jose, United States Red Oak Technologies Full time

    *** Candidate has to reside in Northern, CASenior Business Development ManagerHeadquartered in California's Silicon Valley with offices in San Jose and Austin, Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Business Operations, and Engineering.Our recruiting...