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Patient Communications Coordinator
3 months ago
Job Type Full-time Description With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed Job Type: Full Time Location: Omni Cosmetic Job Summary: The successful applicant will ensure that our patient centered approach to care has been completed from start to finish. This will often include the initial contact with the patients through multiple means of communication. This job requires the ability to operate effectively with little supervision and the ability to manage multiple tasks. Essential Duties and Responsibilities: Manages all new patient inquiries First point of contact for all surgical and non-surgical patients Answer new surgical patient questions, inform patients of information prior to scheduling an appointment Pre-qualify patients for surgical procedures and treatments Collect new patient information and insurance documents for consultations Manage all medical records Confirm consultation appointments, ensuring patient profile complete prior to appointment Manage provider appointment schedule Manage LIINE Collaborate with other team members of Omni Cosmetic Back up to front desk Minimum Qualifications: High School Diploma required; Associate degree preferred 1 year customer service experience in health care office preferred Benefits of Joining QualDerm Partners: Competitive Pay Medical, dental, and vision 401(k) - 100% for the first 3% of contribution and 50% for the next 2% of contribution Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating holidays Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
