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Loan Workout Specialist

4 months ago

West Des Moines, United States Wells Fargo Full time
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at wellsfargojobs.com.

About this role:

Wells Fargo is seeking a Loan Workout Specialist to join Consumer Credit Solutions (CCS) Collections & Servicing. This position is responsible for managing a large case load of affiant/notary responsibilities. There is also some moderate to complex contested litigation. Works within the legal center of excellence and handles lawsuit strategy, discovery, and affidavit process and may provide witness testimony at trial.

In this role, you will:
  • Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
  • Evaluate risk and analyze account information including financial statements and total relationship
  • Coordinate initial loan renewal process with borrower or attorneys in order to determine workout solutions
  • Conduct research and determine resolution for title and collateral perfection issues
  • Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
  • Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
  • Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
  • Coach and assist less experienced colleagues
  • Provide issue specific training and participate in departmental projects
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
  • 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 1+ year of experience interpreting and researching one or a combination of the following: loan origination or credit card documents or legal documents
  • 1 + years of experience using Enterprise Collections and Recovery System (ECaR)
  • Experience with Credit Card products and services
  • Experience working with a combination of the following systems: First Data Resource (FDR), Hogan/SHAW, Operations Image Browser (OIB), IRRIS, XPM, ICMP, and Oliver.
  • Intermediate Microsoft Office experience
  • Vendor management experience that includes working with attorney's, agencies, debt settlement companies, judicial system
  • Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
  • Ability to work effectively, as well as independently, in a team environment
  • Ability to read, interpret and comprehend complex legal documents
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical and quantitative skills
  • Ability to manage multiple and competing deliverables
Job Expectations:
  • Required to travel up to 10% of the time
  • This position is not eligible for Visa Sponsorship
  • This position offers a hybrid work schedule
Location:
  • 800 S Jordan Creek Pkwy - West Des Moines, IA


Required location listed above. Relocation assistance is not available for this position.

Posting End Date:

10 Jun 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.