Receptionist

6 days ago


San Clemente, United States PDS Health Full time

Now is the time to join San Clemente Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
  • Schedule appointments that result in each healthcare provider having a smooth, productive day
  • Interact and communicate with patients and guests in the reception area during their wait time
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
  • Ensure that all tasks on the front office checklist are completed daily
  • Post payments to patient accounts in accordance with Company policies
  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required
  • Thorough understanding of business imperatives and how the role directly impacts metrics
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Other duties and responsibilities as assigned
Qualifications
  • High School Diploma or general education degree (GED)
Preferred
  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
  • Knowledge of office practices, technology applications and patient insurances
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; creates a win/win need for change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to manage tasks and time effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Compensation Information

$16.00-$21.50 / Hourly
  • Dental Receptionist

    5 days ago


    San Clemente, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are Established dental practice in beautifu San Clemente. Fee for service practice. Wonderful patients. Who We're Looking For We are looking for a friendly, organized and professional dental receptionist. Role is...

  • Dental Receptionist

    5 days ago


    San Clemente, CA, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are Established dental practice in beautifu San Clemente. Fee for service practice. Wonderful patients. Who We're Looking For We are looking for a friendly, organized and professional dental receptionist. Role is...

  • Receptionist

    4 weeks ago


    San Jose, United States Merrill Gardens at Willow Glen Full time

    Senior Living ReceptionistFull Time: Monday - FridayMerrill Family of Senior Living Communities, a privately-owned family company with a proud history of success, is currently hiring a receptionist at Merrill Gardens at Willow Glen in San Jose, CA. If you want a career with kindness and are a team focused individual with a deep commitment to customer...

  • Receptionist

    3 weeks ago


    San Mateo, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Receptionist in the Real Estate Property/Facilities Management industry, based in San Mateo, California. As a Receptionist, you will play a crucial role in maintaining a welcoming and organized environment, managing communication lines, and assisting with various...

  • Receptionist

    7 days ago


    San Diego, United States Merrill Gardens at Bankers Hill Full time

    Senior Living Receptionist Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Merrill Gardens at Bankers Hill is currently accepting applications for a...

  • Receptionist

    7 days ago


    San Diego, United States Ultimate Staffing Full time

    Position: Temporary ReceptionistLocation: Central San DiegoPay Rate: $20/hrHours: Mon - Fri 8am - 5pm, Full TimeDuration: Temporary to Perm Immediate opportunity for a Receptionist to join a busy but lean team! As the Front Desk Receptionist you will be responsible for answering calls, returning messages, greeting guests and preparing for meetings. We need...

  • Receptionist

    1 month ago


    San Antonio, United States Robert Half Full time

    Job DescriptionJob DescriptionOur client is in search of a Bilingual Receptionist to join their team! The successful candidate will be the first point of contact and will be responsible for providing administrative support across the organization. The candidate will handle a variety of tasks including answering calls, managing customer inquiries, and...

  • Receptionist

    4 weeks ago


    San Antonio, United States Fresh Form Draft Full time

    ReceptionistDepartment: Tulip Soft Comms Employment Type: Full Time Location: San Antonio, TX Compensation: $850 - $1,150 / week DescriptionJob Title: Receptionist Location: San Antonio, TX Company: Tulip Soft Comms Welcome to Tulip Soft Comms, where innovation meets connectivity. As a leading communications company, we specialize in delivering cutting-edge...

  • Receptionist

    3 weeks ago


    San Francisco, United States Career Group Full time

    Our client, a prestigious law firm is seeking a professional and reliable Temporary Receptionist to provide coverage for their receptionist who will be on leave for approximately 12 weeks. This role is ideal for someone with prior reception or office support experience, ideally in a law firm environment. The position offers a dynamic, fast-paced work...

  • Receptionist

    6 days ago


    San Francisco, United States Career Group Full time

    Our client, a prestigious law firm is seeking a professional and reliable Temporary Receptionist to provide coverage for their receptionist who will be on leave for approximately 12 weeks. This role is ideal for someone with prior reception or office support experience, ideally in a law firm environment. The position offers a dynamic, fast-paced work...

  • Receptionist

    3 weeks ago


    San Antonio, United States Inkspirenize Full time

    Job Title: ReceptionistLocation: San Antonio, TX Job Type: Full-Time Position Overview: We are seeking a friendly and organized Receptionist to serve as the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. Key...

  • Receptionist

    1 week ago


    San Antonio, United States BGSF Full time

    Job title: Receptionist/Data EntrySchedule: 100% On-site Monday through ThursdayWork Hours: 8am-5pm 1 hr lunchContract to hire: Immediate startType: Part-time, 32 hours per weekJob Description: We are seeking a reliable and detail-oriented Receptionist with strong data entry skills to manage front desk operations and assist with administrative tasks. The...

  • Receptionist

    2 weeks ago


    San Diego, United States Ultimate Staffing Full time

    Job Title: ReceptionistJob Description:The receptionist is responsible for greeting visitors, answering phone calls, and managing front-office duties to ensure smooth daily operations. Key tasks include directing visitors, handling inquiries, scheduling appointments, managing mail, and providing general administrative support. The role requires excellent...

  • Receptionist

    7 days ago


    San Antonio, United States BGSF Full time

    Job title: Receptionist/Data EntrySchedule: 100% On-site Monday through ThursdayWork Hours: 8am-5pm 1 hr lunchContract to hire: Immediate startType: Part-time, 32 hours per weekJob Description: We are seeking a reliable and detail-oriented Receptionist with strong data entry skills to manage front desk operations and assist with administrative tasks. The...

  • Receptionist

    5 days ago


    San Antonio, United States BGSF Full time

    Job title: Receptionist/Data Entry Schedule: 100% On-site Monday through Thursday Work Hours: 8am-5pm 1 hr lunch Contract to hire: Immediate start Type: Part-time, 32 hours per week Job Description: We are seeking a reliable and detail-oriented Receptionist with strong data entry skills to manage front desk operations and assist with administrative tasks....

  • Receptionist

    1 week ago


    San Mateo, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Receptionist to join our team in the non-profit industry, located in San Mateo, California. In this role, you will be the first point of contact for our company, providing administrative support across the organization. You will handle the flow of people through...


  • San Antonio, United States Principle Auto Full time

    Principle BMW of San Antonio Service Dept. Receptionist Who You Are Principle Autois looking for an exceptional. Receptionistto join our rapidly growing dealerships. The receptionist will be the face of the dealership and the first impression. The re Receptionist, Service, Retail, Automotive

  • Receptionist

    7 months ago


    San Antonio, United States Great Clips Full time

    Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again Receptionist, Customer Service, Beauty, Administrative, Salon

  • Receptionist

    6 days ago


    San Rafael, United States Price Family Dealerships Full time

    Our service receptionist greets customers and directs them to other personnel as well as answering phones, setting appointments and answering questions. Other duties include assisting with loaner cars, appointment confirmation as well as admin duties such as scanning and filing. Other duties associated with helping customers may be assigned.

  • Receptionist

    4 days ago


    San Mateo, United States Mice Groups Full time

    Receptionist On Site in Denver, COPay Rate: $20-$25/hourly (W2)Ideally the candidate would start by Dec 9.This is a part-time position, 32 hours a week is expectation.This is not contract to hire, but long term contract, as in I don't have an end date necessarily.We do not have parki...