Current jobs related to Patient Access Representative III - Louisville - UofL Hospital
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Patient Access Representative III
3 months ago
Louisville, United States University of Louisville Physicians Full timeThe Patient Access Representative III is responsible for communicating with patients and physicians in a timely and professional manner both verbally and electronically. As a first point of contact for all VIP patients and providers, handling urgent Patient Access, Representative, Patient, Physician, Healthcare
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Patient Access Representative III
2 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key role in the UofL Health team, responsible for providing exceptional customer service to patients and physicians. This position requires strong communication and organizational skills, with a focus on scheduling appointments and handling urgent referrals.Responsibilities:Provide timely and professional...
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Patient Access Representative III
2 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key role in the UofL Health team, responsible for providing exceptional customer service to patients and physicians. This position requires strong communication and organizational skills, with a focus on scheduling appointments and handling urgent referrals.Responsibilities:Provide timely and professional...
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Patient Access Representative III
2 days ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key role in ensuring seamless communication between patients and physicians. As a first point of contact, this representative will create a positive impression for UofL Health while scheduling patient appointments according to clinic operating standards.Responsibilities:Exceptional Customer Service:...
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Patient Access Representative III
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key member of the UofL Health team, responsible for communicating with patients and physicians in a timely and professional manner. As a first point of contact for all VIP patients and providers, this role handles urgent referrals, web appointment requests, and schedules patient appointments according to...
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Patient Access Representative III
4 months ago
Louisville, United States UofL Health Full timeOverview: University of Louisville Physicians is hiring for Patient Access. Location: 515 W. Market Street, Louisville KY 40202 Shift Options: 1st shift About Us UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier...
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Patient Access Representative III
4 weeks ago
Louisville, United States UofL Health Full timeOverview: WE ARE HIRING! Location:515 W. Market Street, Louisville KY 40202 Shift Options: PART-TIME - 1st shift About Us UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians academic and community physicians care for all...
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Patient Access Representative
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Patient Access Representative II
2 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative II is a key member of the UofL Health team, responsible for providing exceptional customer service to patients and physicians. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.ResponsibilitiesAnswer incoming calls and respond to patient...
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Patient Access Representative II
4 weeks ago
Louisville, United States UofL Health Full timeOverview: University of Louisville Physicians is hiring for Patient Access. Location: 515 W. Market Street, Louisville KY 40202 Shift Options: 1st shift About Us UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier...
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Patient Access Registrar
2 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Registrar presents a professional and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and billing properly...
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Patient Access Representative I
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Louisville, United States UofL Health Full timeOverview: WE ARE HIRING! Location:515 W. Market Street, Louisville KY 40202 Shift Options: 1st shift About Us UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians academic and community physicians care for all ages and stages...
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Patient Service Representative
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Patient Service Representative
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Louisville, Kentucky, United States Actalent Full timeJob Title: Patient Service RepresentativeThis role is a high-volume position that requires excellent communication skills and attention to detail.As a Patient Service Representative, you will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals.You will accurately...
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Patient Access Registrar-Mary and Elizabeth
4 months ago
Louisville, United States UofL Health Full timeJob Summary The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and...
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Patient Service Representative
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Patient Access Registrar
3 months ago
Louisville, United States UofL Health Full timeJob Summary The Patient Access Registrar presents a pleasing, helpful, and courteous manner to patients, physicians, visitors, co-workers, and all other internal and external customers of the hospital. The registrar interviews patients in a professional manner and obtains all personal, medical, and financial information necessary for admissions and...
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Patient Service Representative
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Patient Access Coordinator
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Access Center Partner to join our team at UofL Health. As a key member of our access center, you will play a critical role in communicating with patients and physicians in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service to patients and physicians,...
Patient Access Representative III
3 months ago
Overview WE ARE HIRING Location: 515 W. Market Street, Louisville KY 40202 Shift Options: PART-TIME - 1st shift About Us UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians’ academic and community physicians care for all ages and stages of life, from pediatrics to geriatrics with compassion and expertise. UofL Physicians academic providers are professors and researchers at the UofL School of Medicine, teaching tomorrow’s physicians, leading research in medical advancements and bringing the most progressive, state-of-the-art health care to every patient. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Our Mission As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care. JOB SUMMARY The Patient Access Representative III is responsible for communicating with patients and physicians in a timely and professional manner both verbally and electronically. As a first point of contact for all VIP patients and providers, handling urgent referrals, as well as all web appointment requests, the representative will create a positive impression for UofL Physicians while scheduling patient appointments according to clinic operating standards. JOB RESPONSIBILITIES Answer all incoming calls with exceptional customer service with a focus on compassionate patient centered care Schedule new, return, internal employee, and referring provider VIP appointments within multiple groups Review incoming website appointment requests and handle in a concierge style manner by acting as one point of contact for our patients in scheduling appointments across the organization in a timely manner Accurately schedule patient appointments in accordance with physicians’ template and guidelines using access center technologies Regularly monitor guided schedule documents to ensure up to date scheduling compliance Determine appropriate physicians for all non-directed referrals Reschedule patients using proper functions Field non-clinical patient questions or transfer to appropriate clinical parties Set patient’s expectations for their visit ensuring an excellent patient experience Call patients to reschedule appointment when clinic is cancelled Use Allscripts, Centricity Business, online paging systems as well as retrieve information from other hospital systems Treat all matters confidentially concerning patient information according to HIPAA guidelines. Adhere to group productivity and quality metrics Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE High School Diploma or Equivalent required Knowledgeable of Microsoft Excel Excellent customer service skills required Proficient written and verbal communication required A minimum of 2 years’ experience scheduling for multiple physician practices required OR experience working as a Patient Access Representative II in two or more assigned specialty groups KNOWLEDGE, SKILLS, & ABILITIES Successful completion of all required training Must be dependable, professional and a team player Excellent organizational and communications skills and ability to work independently Ability to adhere to deadlines Seeking energetic, motivated candidates WORKING CONDITIONS Call center/office environment with regular sitting at a desk with the use of a computer and telephone JOB REQUIREMENTS Candidates upon hire will complete an electronic I-9 verification Only those candidates whose experience best meets our requirements will be contacted University of Louisville Physicians is an Equal Opportunity Employer Current UofL Physicians employees must follow the UofL Physicians Internal Transfer Policy #J-18808-Ljbffr
