Server - The Ridley

4 months ago

Charlottesville, United States Thompson Hospitality Full time

Overview:

Join the service team at The Ridley, Charlottesville's destination for high-quality American fare, local beer, and craft cocktails. Located within The Draftsman Boutique Hotel near The University of Virginia, The Ridley is not just a restaurant but a tribute to Dr. Walter Ridley, the first Black student to graduate from UVA and receive a graduate degree from any major historically white public university in the South. As a Server, you will play a pivotal role in creating a welcoming and inclusive dining experience for our guests. Your warm hospitality, knowledge of the menu, and genuine passion for providing exceptional service will ensure that every guest feels valued and appreciated at The Ridley.

Competitive Benefits:

  • Health/Dental/Vision coverage
  • Paid Time Off
  • 401(k) with company match
  • Short and Long-Term Disability
  • Tuition Reimbursement
  • Employee Referral Program
  • Pet Insurance
  • Discounts: Hotels, Travel, Tickets, Restaurants Eligibility for discounted meal plan at HBCU client locations
Responsibilities:
  • Greet guests warmly and provide a welcoming atmosphere upon their arrival.
  • Present menus, make recommendations, and answer questions about dishes and beverages.
  • Take accurate food and drink orders, ensuring special requests and dietary preferences are accommodated.
  • Serve food and beverages to guests with attention to detail and an emphasis on guest satisfaction.
  • Handle payments and process transactions efficiently, providing excellent customer service.
Qualifications:
  • Must be able to speak clearly and understand basic English to facilitate the communication process.
  • Ability to learn menu items and service procedures.
  • Ability to take direction and to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Ability to learn and follow processes.
  • This position will spend 100% of the time standing and walking

Who We Are:

The Ridley is a Charlottesville-based restaurant located within The Draftsman Boutique Hotel near The University of Virginia. As part of Thompson Hospitality, the nation's largest minority-owned food and facilities management company, we take pride in being one of Charlottesville's Black-owned restaurants, paying homage to Dr. Walter Ridley, a trailblazer in education. Our menu is designed with inclusivity in mind, offering a modern Southern dining experience that celebrates diversity and brings people together through food.

Thompson Hospitality is the nations largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

  • Purpose
    • Give back to our communities
    • Celebrate diversity
  • People
    • Do the right thing
    • Treat people the way you want to be treated
    • Always do your best
    • Be accountable for our actions
  • Performance
    • Serve the highest quality food
    • Provide world-class service
    • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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