Current jobs related to Customer Success Associate - Los Angeles - Kharon
-
Customer Success Associate
1 month ago
Los Angeles, United States ShipSaving Full timeCustomer Success AssociateLocation: In-person (Industry, CA), with the ability to relocate if needed.About Us:ShipSaving is a rapidly growing SaaS company dedicated to delivering affordable, efficient, and reliable shipping solutions that empower small businesses and e-commerce entrepreneurs. With a strong commitment to supporting minority-owned businesses...
-
Customer Success Associate
4 weeks ago
Los Angeles, United States ShipSaving Full timeCustomer Success Associate Location: In-person (Industry, CA), with the ability to relocate if needed. About Us: ShipSaving is a rapidly growing SaaS company dedicated to delivering affordable, efficient, and reliable shipping solutions that empower small businesses and e-commerce entrepreneurs. With a strong commitment to supporting minority-owned...
-
Customer Success Associate
1 month ago
los angeles, United States ShipSaving Full timeCustomer Success AssociateLocation: In-person (Industry, CA), with the ability to relocate if needed.About Us:ShipSaving is a rapidly growing SaaS company dedicated to delivering affordable, efficient, and reliable shipping solutions that empower small businesses and e-commerce entrepreneurs. With a strong commitment to supporting minority-owned businesses...
-
Customer Success Associate
3 weeks ago
Los Angeles, CA, United States ShipSaving Full timeCustomer Success AssociateLocation: In-person (Industry, CA), with the ability to relocate if needed.About Us:ShipSaving is a rapidly growing SaaS company dedicated to delivering affordable, efficient, and reliable shipping solutions that empower small businesses and e-commerce entrepreneurs. With a strong commitment to supporting minority-owned businesses...
-
Customer Success Manager
2 weeks ago
Los Angeles, United States Northbeam LLC Full timeAs a Customer Success Manager at Northbeam, you will play a critical role in facilitating and coordinating support for Northbeam’s enterprise customer base to improve retention and minimize customer churn. You will own a book of business and work closely with the Media Strategy team to ensure the Northbeam product is delivering outstanding value and...
-
Customer Success Manager
2 months ago
Los Angeles, United States Pear Suites Full timeAbout Pear Suite Pear Suite's care navigation platform empowers staff to collect, visualize, understand, and act on social determinants of health data, enabling various healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way. About the role Job Title: Customer Success...
-
Customer Success Manager
1 month ago
Los Angeles, United States We Recruit Full timeAbout the job Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials and minimize churn rates. A Customer Success Managers...
-
Customer Success and Implementation
1 month ago
Los Angeles, United States Mojo Full timeMOJO is seeking a motivated, self-starting customer success professional who can contribute immediately in a fast-paced environment, as we look to expand our network of youth sports partners and build awareness of our award-winning youth sports app. We are on a mission to transform youth sports and build the world's most beloved and family-friendly sports...
-
Customer Success Manager
6 months ago
Los Angeles, United States PartsTrader Full timeCUSTOMER SUCCESS MANAGER Grow your career at PartsTrader We at PartsTrader have a passion for delivering value to our customers. We’re changing an industry and our team is filled with exceptional people creating a better collision repair industry. Every day, we strive to fulfill our mission of helping people make smart collision repair decisions. We have...
-
Customer Success Manager
6 months ago
Los Angeles, United States Northern Impact LLC. Full timeOverview Global leader in Construction Equipment Market intelligence is actively seeking a Customer Success Manager to join their team! This organization is an industry-leading B2B SaaS/DaaS solution provider to companies in the industrial equipment space. This company tracks over $60 billion of assets and over $45 billion in rental and sale transactions...
-
Customer Success Manager
6 months ago
Los Angeles, United States Northern Impact Full timeOverview Global leader in Construction Equipment Market intelligence is actively seeking a Customer Success Manager to join their team! This organization is an industry-leading B2B SaaS/DaaS solution provider to companies in the industrial equipment space. This company tracks over $100 billion of assets and over $55 billion in rental and sale transactions...
-
Customer Success Professional
4 weeks ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear Suite Pear Suite's innovative care navigation platform empowers staff to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive way. About the Role Job Title: Customer Success Manager Type: Full-Time Job...
-
Customer Success Manager
1 month ago
Los Angeles, United States Your Bright future Full timeCustomer Success Management & Business Development Opportunity Are you passionate about connecting talented professionals with meaningful career opportunities? We have an exciting opportunity for someone with Customer success experience to help drive the growth of our globally recognized products and programs. This is your chance to be directly rewarded for...
-
Customer Success Manager
4 weeks ago
Los Angeles, California, United States Sellers Hub Full timeAbout the Role:We are seeking a results-driven Customer Success Manager to join our team at Sellers Hub. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring customer satisfaction.Key Responsibilities:Relationship Management: Develop and...
-
Customer Success Associate
1 month ago
Los Angeles, United States Otter.ai Full timeIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the...
-
Customer Success Manager
3 months ago
Los Angeles, United States Lightspark Full timeLightspark is the easiest, most reliable, enterprise-grade gateway to the Lightning Network, enabling money to move just like bits and bytes do on the Internet. Lightspark services aim to be the fastest, lowest cost, easiest and most reliable way to send and receive payments globally using Lightning. We want to deliver open payments for the Internet at scale...
-
Customer Success Manager
4 months ago
Los Angeles, United States Sellers Hub Full timeKey ResponsibilitiesRelationship Management: Develop and maintain strong, long-lasting customer relationships throughout all levels and teams of their organization. Customer Engagements: Lead customer kick-off calls, perform platform demos & user trainings, drive regularly scheduled check-ins, QBRs with customers, while monitoring platform adoption and...
-
Customer Success Strategist
4 days ago
Los Angeles, California, United States UpKeep LLC Full timeJob OverviewWe are seeking a highly motivated Customer Success Strategist to join our team at UpKeep LLC. In this role, you will be responsible for driving product adoption, maximizing customer value, and mitigating churn risks. Your primary focus will be on delivering exceptional customer experiences through proactive activities and strategic account...
-
User Success Associate
3 days ago
Los Angeles, United States Marvin Behavioral Health Full timeMarvin provides digital behavioral health services over telemedicine to employees of hospitals and other healthcare systems. Our mission is to end the one-size-fits-all approach to behavioral health, designing a unique treatment plan for each client, and providing culturally-adept care that best meets their needs. We are looking for a locally based...
-
Customer Success Manager
2 weeks ago
Los Angeles, United States Lightspark Full timeThe Internet lacks a protocol for money. Lightspark is building the tools and services to make it happen. Lightspark builds enterprise-ready infrastructure for open payments for the Internet at scale using the Lightning Network. An always-on, low-cost, universal payment network will completely transform how money is moved, enabling businesses and developers...
Customer Success Associate
1 month ago
Responsibilities:
- Act as the liaison between the Client Services, Sales, Finance, and Security teams to ensure that all client-related processes are running smoothly.
- Perform various system administration functions within the Kharon application, including user setup and changes, help center updates, and usage monitoring.
- Support the onboarding of Kharon as a vendor for its clients, including gathering critical information such as banking details, W-9s, legal names, billing addresses, and any other documentation required for setup.
- Collaborate closely with the Sales team to gather all required handoff information, ensuring a seamless transition to the post-sale customer journey.
- Partner with the Security team to assist in handling periodic client risk assessments and ensure compliance with internal and external standards.
- Support the Account Management and Client Services teams as needed on customer deliverables and special projects
- Provide information on usage metrics at client and/or internal request
- Coordinate and assist with Requests for Proposal (RFP)
- Bachelor's degree in Business, Communications, or a related field preferred.
- 1+ years of B2B professional experience required in client services, customer success, or sales support roles.
- Strong organizational skills and attention to detail, with the ability to manage multiple clients and deadlines simultaneously.
- Excellent verbal and written communication skills, with the ability to build relationships with clients and internal stakeholders.
- Experience working with sales teams and handling sensitive client information (e.g., banking details, legal documents) is preferred.
- Ability to work cross-functionally in a collaborative environment.
- Familiarity with risk assessments and compliance standards is a plus.
- Experience with Google Suite, Microsoft Office, CRM software, or other related tools is a plus.
What does that mean? Great question.
Operating at the nexus of global commerce and national security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today's leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.
When you look at any major global crisis event, we're providing intelligence that's at the heart of those circumstances. We connect the dots in a way that's meaningful. Now, we're experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Customer Success Associate to join us as we work to shape the way businesses perceive and navigate global risks.
Reporting to the Director of Client Services, this role will serve as a key point of operational support within the growing Customer Success organization. Working collaboratively with Customer Success, Sales, Finance, and Security, this role will ensure that all client-related processes run smoothly. Key activities will include collecting and verifying all necessary details to set the stage for a smooth transition into post-sale activities, performing customer and user setup in the Kharon applications, and assisting in periodic client risk questionnaires and RFPs. This role is fundamental for ensuring a successful journey and experience for Kharon clients.
To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful and we're growing at a rate that makes us unstoppable. If you're looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don't take ourselves seriously but we're serious about the work we do and there is absolutely no slowing us down.
To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We're nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect:
- Fully sponsored medical, dental, and vision
- FSA program for both medical and dependent care
- 401k with matching and immediate vesting + ROTH IRA
- Paid time off + 11 paid holidays
- Hybrid + flexible WFH schedules
Interested? Please apply by visiting our website and navigating to our careers page We do our best to respond to each application we receive. Be on the lookout for an email from [email protected]
The base salary range at Kharon is set between $70,000 TO $90,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.
Kharon is an equal opportunity/affirmative action employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.
If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact [email protected]