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Senior Account Manager-Specialty Equipment Services

3 months ago

Lower Salem, United States Great American Insurance Company Full time
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Who we are:

Specialty Equipment is a member of Great American Insurance Group. For more than 30 years, we have been serving businesses in the commercial equipment industry throughout the United States and Canada. These businesses rely on us to not only reduce risk but also drive profitability and help meet the needs of their customers. The primary markets we currently serve include Financial Institutions, Equipment Dealers, Equipment Manufacturers, Lease Brokers, and Online B2B Marketplaces.

Your Role: Senior Account Manager

We seek a motivated individual with an entrepreneurial spirit who has a proven track record in client retention, strategic account management, and portfolio growth.

Key Responsibilities:
  • Serve as the primary point of contact for Great American's business unit, conducting regular face-to-face client visits and ongoing calls to strengthen partnerships, identify opportunities, and stay current on business trends.
  • Develop customized plans to optimize client programs through data analysis on a monthly, quarterly, and yearly basis.
  • Lead the strategy and execution for Great American's top clients' programs, driving the entire relationship with C-Suite executives to understand company needs and vision.
  • Collaborate with internal teams across contact center integration, accounting, marketing, and sales to foster growth for both clients and Great American.
  • Utilize your industry expertise to gain buy-in from decision-makers and create long-term value.
  • Attend industry events to expand your knowledge, network with partners and clients, and uncover business needs.
  • Participates in preparing materials for new prospect marketing presentations and capabilities presentations.
Ideal Candidate Profile:
  • Growth Mindset: Eager to seek information, feedback, and coaching, and able to approach issues with curiosity and understanding.
  • Relationship Builder: Skilled in creating win-win partnerships, with a strong understanding of give and take.
  • Problem Solver: Capable of independently resolving complex issues and achieving results.
  • Prolific Communicator: Possess outstanding written, verbal, and non-verbal communication skills.
  • Results-Oriented: Consistently tracks and measures achievements to ensure continuous success.
  • Adaptable: Thrives in a constantly evolving environment and be a change agent.
  • Agile Learner/Tech Literate: Quick to understand complex processes and adopt new technologies.
  • Sound Judgment: Makes well-informed decisions confidently.
Qualifications:
  • Bachelor's degree generally preferred.
  • Generally 3 - 4 years of Account / Relationship Management experience
  • Finance, Leasing, or Commercial Insurance experience and/or knowledge is a plus.
  • Ability to travel 25-35% of the time throughout the US and Canada.


Why Join Us?
At Great American Insurance Group, your career will flourish. You'll be part of a team that values innovation, collaboration, and growth. We provide the tools and support to help you thrive professionally.

Join us and be part of something great. Apply today

Business Unit:
Specialty Equipment

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.