Front Office Coordinator

4 weeks ago

San Francisco, United States Blue Ova Health Full time

Part-Time Office Coordinator at Top Women’s Owned Acupuncture Center Blue Ova is a busy women-owned integrative health center in San Francisco specializing in fertility, pregnancy, and post-natal care. We offer acupuncture, massage, and nutritional support. We are seeking a part-time

Front Office Coordinator

superstarto join us as a member of our amazing wellness team. This role is for 3-4 days per week: Monday

7:00 a.m. - 1:30 p.m. Tuesday

or

Thursday 7:00 a.m. - 1:30 p.m (depending on what works for candidate) Saturday 8:30 a.m.-3:30pm Availability to cover some Sunday 8:30 a.m.-3:30pm shifts Able to start in ASAP in May. Our Mission: At Blue Ova, we exist to support women and couples on their journey toward parenthood. Our goal is to deliver a service and an experience that makes clients feel confident and empowered to manage and reach their reproductive health and fertility goals. Our Culture: Blue Ova is a growing company founded on the belief that fertility, pregnancy, and women’s health care should be empowering, transformative and uplifting. Our team is made up of positive, inspiring, and grounded people with a love for what we do. We strive to have a team that is bonded, helping one another grow and constantly learning from each other. Who you are: You are eager to join a team that values women’s health, wellness, and community. You must be a rockstar in providing customer service and hospitality, be warm and personable, a self-starter, able to think on your feet and juggle competing priorities. You must have administrative skills, be dependable and enthusiastic, and be able to provide personalized support to both our practitioners and care for our patients in a busy and professional environment. You must have office experience and a personal passion for women’s health and wellness. Role Essential Duties and Responsibilities: Greet patients, and check in and out. Assist the Clinic Management in daily clinic tasks and projects. Schedule patient appointments. Handling phone activity and emails, tracking and following up with clients. Take payment from patients, and send billing receipts. Filling herbs and collecting supplements for patients. Building a deep knowledge of our services and products to support in educating our clients. Building fruitful relationships with our clients. You will be the first person our clients see when entering the space and you will make them feel welcomed and supported. Supporting practitioners in any capacity needed to help the practice run smoothly and efficiently. Assist in developing blog and marketing materials. Maintain clean and orderly office including the reception, treatment rooms, and practitioner area, ensuring the space matches Blue Ova’s brand. Light office cleaning. Expectations and Requirements: Provide a high level of customer service and hospitality. Must be a self-starter, willing to initiate tasks and perform duties without direction. Must have Administrative experience, including scheduling, emailing, and answering phones. Always a positive and helpful attitude, with consistent follow-through and openness to feedback. Maintain a professional demeanor, with a clear, friendly, and compassionate communication style. Excellent attention to detail. Team player. We are centered around collaboration. Foster the Blue Ova Community and Culture in our office. Personal passion and eagerness to learn about women’s health. Qualifications Must have outstanding customer service and hospitality skills. Highly organized with the ability to prioritize multiple tasks with tight deadlines. Must be tech-savvy, experienced in standard office programs (e.g. word, excel), and able to navigate multiple software programs. Strong ability to communicate with customers and team members. Other important details: You’re authorized to work in the US To learn more about our team and center visit our website: www.blueova.com/join-us Please email your resume and cover letter, stating why you are interested in working with us, as well as your availability to: shannon@blueova.com Blue Ova Health is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better service for our clients.

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