Sales & Customer Service Associate

2 months ago

Yuma, United States Massage Envy Full time

Overview:

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Yuma. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Yuma franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Help clients understand the benefits of regular massage, skin care and stretch.
  • Establish relationships with members and guests to grow and retain a client base.
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you such as PTO for part time and full time employees, free employee massage and facials, life insurance/short-term disability/dental/vision coverage availability, and 401k.
  • A healthy compensation plan that rewards your hard work with pay starting at $13.50 - $15 per service hour based on experience and availability plus incentives, commissions, and bonuses.
  • A dynamic, energizing environment where you're consistently challenged, never bored.
  • Training to help you grow and refine your sales and customer service skills.

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

  • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
  • Driving member retention through outreach via phone and email to current members.
  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isnt the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC (MEF) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Salary:
$14.50/Hour

  • Sales & Customer Service

    1 month ago

    Yuma, United States Massage Envy Franchising, LLC Full time

    Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is 'yes,' we want you on our team at Massage Envy Yuma. Help clients understand the benefits of regular massage, skin care and stretch. Establish relationships...

  • Seasonal Cashier Associate

    24 hours ago

    Yuma, Arizona, United States Burlington Full time

    About the RoleBurlington Stores, Inc. is seeking a Seasonal Cashier Associate to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.ResponsibilitiesCustomer Service: Provide a positive and professional attitude to all customers,...

  • Sales Associate

    2 weeks ago

    Yuma, United States Aaron's Full time

    **Sales Associate (Bilingual)** **Sales Associates keep people smiling at Aarons** . On our team, youll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. Youll also work with customer files and contracts. At times, youll help clean, organize, and even move merchandise....

  • Sales Associate

    2 weeks ago

    Yuma, United States Aaron's Full time

    We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career...

  • Sales Associate

    1 week ago

    Yuma, United States Aaron's Full time

    Sales Associate (Bilingual)Sales Associates keep people smiling at Aarons. On our team, youll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. Youll also work Sales Associate, Sales, Bilingual, Associate, Accounts Manager, Retail

  • Sales Associate

    2 weeks ago

    Yuma, United States Aaron's Full time

    We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career...

  • Sales Associate

    3 months ago

    Yuma, United States The Children's Place Full time

    Location: Yuma, Arizona Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...

  • Sales Associate

    2 months ago

    Yuma, United States The Children's Place Full time

    Location: Yuma, ArizonaJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company...

  • Residential Sales Associate

    3 months ago

    Yuma, United States ALLO Communications Full time

    At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.We pursue these passions because ALLO leaders have...

  • Residential Sales Associate

    3 months ago

    Yuma, United States ALLO Communications Full time

    At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have...

  • Garden Center Merchandiser

    6 days ago

    Yuma, United States National Garden Service Part time $18

    Job DescriptionJob DescriptionNational Garden Service, founded in 2019, is a full-service, live goods and garden center merchandising company that provides exclusive outdoor floral services for The Kroger Company (and subsidiaries) nationwide. Our company is made up of enthusiastic plant lovers who thrive in a fast paced, seasonally driven environment. We...

  • Retail Sales Associate

    3 months ago

    Yuma, United States Viaero Wireless Full time

    Job DescriptionJob DescriptionViaero Wireless is looking for energetic, career-driven sales people who are ready to jump in and hit the ground running! This position requires you to work in a retail setting with an opportunity to earn over $40,000 annually, and will be based at our retail store located in Yuma, Colorado. LOCAL sales training is provided! As...

  • Customer Service Associate

    5 days ago

    Yuma, Arizona, United States Kneaders Bakery & Cafe Full time

    Position OverviewWork-Life Balance - All Kneaders Bakery & Cafe locations observe a policy of being closed every Sunday, as well as on Thanksgiving Day and Christmas each year.Complimentary Meals - Enjoy a free meal during each shift worked, along with generous discounts on food and retail items.Health Benefits - We offer health and wellness benefits,...

  • Automotive Customer Service Advisor

    3 months ago

    Yuma, United States Pep Boys Full time

    **** **Automotive Customer Service Advisor** **Automotive Customer Service Advisor** **Requisition ID:** 117376 **Category:** Service Desk **Position Summary** Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the...

  • Seasonal Cashier Associate

    2 days ago

    Yuma, Arizona, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Cashier Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional attitude in a fast-paced retail...

  • Retail Sales Associate

    2 weeks ago

    Yuma, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Cashier Team Lead

    34 minutes ago

    Yuma, Arizona, United States Factor Sales Full time

    Job Summary:We are seeking a highly skilled and experienced Cashier Team Lead to join our team at Factor Sales. As a Cashier Team Lead, you will be responsible for providing exceptional customer service, supervising cashiers, and ensuring a smooth and efficient sales process.Key Responsibilities:Supervise and train cashiers to ensure excellent customer...

  • Sales Associate-Yuma Palms

    3 months ago

    YUMA, United States BATH & BODY WORKS Full time

    Description Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and...

  • Customer Service Specialist

    5 days ago

    Yuma, Arizona, United States Foothills Bank Full time

    Position Overview:Foothills Bank is recognized as one of the leading financial institutions in Arizona, having been honored as a Top Company to Work for multiple years. This role is pivotal in delivering exceptional customer service and support.Role Summary:The ideal candidate will thrive in a dynamic call center atmosphere, adeptly managing multiple tasks...

  • Customer Service Specialist

    5 days ago

    Yuma, Arizona, United States Foothills Bank Full time

    About the Position:Foothills Bank is recognized as one of the premier banking institutions in Arizona, consistently earning accolades for its workplace environment. We pride ourselves on our commitment to excellence and customer satisfaction.Role Overview:The ideal candidate will thrive in a dynamic call center atmosphere, adeptly managing multiple tasks...