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Customer Service Call Center Representative Location: WI-West

3 months ago

West Allis, United States Colder's Full time

Job Summary

Colder's Furniture and Appliances is looking for a Customer Service Call Center Representative to join our team As a Customer Service Call Center Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, great listener, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities: Receive incoming calls in a professional and courteous manner

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Qualifications:

Minimum one year of prior call center experience required

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

Benefits/Perks

Medical, Dental, Vision, Accident, and Disability insurance Options

Company Funded Life Insurance

401(k) Retirement Savings Plan (rules apply)

Excellent Employee Discount

Growth and Career Advancement Opportunities

Fun Team of Employees to Work With

$16-17 per hour

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