Customer Care Agent

3 weeks ago

Santa Clara, United States LAZ parking Full time

The Details Location: Westfield Valley Fair Position: Customer Care Agent Hours Available: Full-time hours available | schedule will vary based on locations needs Pay Rate: $22.00/hour The Spirit of the Position: The Customer Care Agent provides exceptional customer service by answering inbound calls to help resolve inquiries, complaints, etc. in a positive and professional manner. This includes troubleshooting and reporting issues. Principal Job Duties: Answer incoming calls in a timely and professional manner. Be responsive and timely with correspondence and problem resolution. Display a caring attitude and develop a rapport with the customer base. Use best practices to provide best in class customer service. Log call activity and enter call data/information into the tracking system. Support LAZ field operations. Other related duties as assigned. Education: High school diploma or GED required. Experience: Minimum 1 year call center or phone experience required. Parking industry experience preferred but not required. Working knowledge of Excel, Word, Power Point and General Microsoft Office Applications. Skills: Ability to communicate professionally and effectively. Excellent phone, interpersonal, and organizational skills. Ability to speak, read, and comprehend English language. Bi-lingual abilities, including Spanish, are preferred but not required. Demonstrates a sense of urgency and timeliness. Demonstrates the ability to seek improvement. Excellent team building and interpersonal skills. Physical Demands: Ability to lift, push and pull at least 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. This Employer participates in E-Verify. #J-18808-Ljbffr

  • Customer Service Ambassador

    2 weeks ago

    Santa Clara, California, United States Chi Jiang - State Farm Agent Full time

    Customer Service RepresentativeAt Chi Jiang - State Farm Agent, we're seeking a talented Customer Service Representative to join our team. As a key member of our agency, you'll play a vital role in delivering exceptional customer experiences that drive business growth.Responsibilities:Establish and maintain strong customer relationships through proactive...

  • Insurance Customer Service Representative

    2 weeks ago

    Santa Clara, California, United States Chi Jiang - State Farm Agent Full time

    {"title": "Account Associate", "description": "Role OverviewAs a key member of the Chi Jiang - State Farm Agent team, you will play a vital role in delivering exceptional customer experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.Key...

  • Customer Service Representative

    3 weeks ago

    Santa Clara, California, United States Chi Jiang - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Chi Jiang - State Farm Agent. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and...

  • Customer Service Representative

    4 weeks ago

    Santa Barbara, California, United States Kait Hamilton - State Farm Agent Full time

    Exciting Career Opportunity as an Agent Team MemberAbout the Agency:Become part of a State Farm independent contractor agent's office, where the focus is on delivering exceptional insurance and financial services.Position Overview:Are you a personable and engaging individual who enjoys interacting with customers? A role as an Agent Team Member with a State...

  • Customer Service Representative

    4 weeks ago

    Santa Barbara, California, United States Kait Hamilton - State Farm Agent Full time

    Exciting Role as a Client Relations AssociateAbout Kait Hamilton - State Farm Agent:Become part of a dedicated team within a State Farm independent contractor agency that prioritizes exceptional insurance and financial solutions.Position Summary:Are you a personable and enthusiastic individual who enjoys engaging with customers? A position as a Client...

  • Customer Service Representative

    3 weeks ago

    Santa Clara, California, United States Staff My Agency Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and providing exceptional customer service to our clients.Key ResponsibilitiesLead Generation and...

  • Customer Service Representative

    2 months ago

    Santa Fe, United States Stephen Gillespie - State Farm Agent Part time $20

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    4 weeks ago

    Santa Clara, California, United States Staff My Agency Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and providing exceptional customer service to our clients.Key ResponsibilitiesLead Generation and...

  • Customer Service Representative

    4 weeks ago

    Santa Barbara, California, United States Kait Hamilton - State Farm Agent Full time

    Exciting Role as an Agent Team MemberAbout the Agency:Become part of a State Farm independent contractor agent's team, dedicated to delivering exceptional insurance and financial services.Position Overview:Are you a personable and engaging individual who enjoys working with customers? A position as an Agent Team Member with a State Farm contractor could be...

  • Customer Relations Representative

    3 weeks ago

    Santa Maria, United States Donna Randolph - State Farm Agent Full time

    Replies within 24 hours Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance ROLE DESCRIPTION: Join an award-winning team and start a career or expand your career in a field where you can make a difference in the lives of the...

  • Customer Relations Representative

    2 weeks ago

    Santa Maria, United States Donna Randolph - State Farm Agent Full time

    Replies within 24 hours Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance ROLE DESCRIPTION: Join an award-winning team and start a career or expand your career in a field where you can make a difference in the lives of the...

  • Customer Relations Representative

    2 weeks ago

    Santa Maria, United States Donna Randolph - State Farm Agent Full time

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance ROLE DESCRIPTION: Join an award-winning team and start a career or expand your career in a field where you can make a difference in the lives of the customers...

  • Customer Service Representative

    3 weeks ago

    Santa Clara, California, United States Chi Jiang - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer RelationshipsBuild and...

  • Insurance Agent

    20 hours ago

    Santa Rosa, California, United States Ethan Cline - State Farm Agent Full time

    Job Title: Insurance AgentWe are seeking a highly motivated and customer-focused Insurance Agent to join our team at Ethan Cline - State Farm Agent. As an Insurance Agent, you will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, United States Peggy Bates - State Farm Agent Full time

    ROLE DESCRIPTION: As a customer service representative with Peggy Bates, Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer...

  • Customer Service Representative

    2 weeks ago

    Santa Ana, United States Peggy Bates - State Farm Agent Full time

    ROLE DESCRIPTION: As a customer service representative with Peggy Bates, Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer...

  • Business Development Agent

    4 weeks ago

    Santa Clara, California, United States Omega Solutions Full time

    About the RoleAt Omega Solutions, we're seeking a highly motivated and results-driven Field Sales Agent to join our team. As a Field Sales Agent, you will be responsible for building relationships with potential clients and driving revenue growth for the company.Key ResponsibilitiesConduct market research and identify potential clients in the fieldGenerate...

  • Customer Service Representative

    2 months ago

    Santa Fe, United States Stephen Gillespie - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...

  • Customer Relations Representative

    2 months ago

    Santa Ana, United States Alex Mora - State Farm Agent Full time

    ROLE DESCRIPTION:Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...

  • Customer Relations Representative

    3 weeks ago

    Santa Ana, United States Alex Mora - State Farm Agent Full time

    ROLE DESCRIPTION:Alex Mora - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...