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Call Center Representative

4 months ago

Lakeland, United States American Directions Group Full time
Salary: $13.00-$14.00 per hour

Work Location: This role is IN PERSON, located at our Lakeland, Florida facility

Job Type: Part-time

Currently Hiring for Weekends:

Currently Hiring for Evenings & Weekends: 5pm -10pm (M-F) and 3pm-10pm Saturdays & Sundays

AMERICAN DIRECTIONS is currently hiring Call Center Representatives for its facility in Lakeland, Florida. This role is a part-time opportunity with evenings and weekends scheduled with some flexible schedule options available This is not a remote position, must be able to work on site.

On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals No previous experience necessary.

What we will provide:
  • Starting pay range of $13.00-$14.00 per hour (dependent on availability for certain shifts, work experience, and/or fluency in Spanish)
  • Biweekly pay with direct deposit
  • Paid training
  • Potential growth within the company
  • Openings are available for Bi-Lingual Spanish speakers
The skills you will need:
  • Exceptional communication skillsoutgoing, friendly, and pleasantly persistent phone demeanor
    • You must be able to pass both a reading and pronunciation test.
  • Task-oriented and focus driven
  • The ability to multi-task
    • You will need to listen to a respondent and record answers at the same time.
  • Proficient and accurate ability to type verbal responses where required
  • Dress for success
  • Suit and tie are not required, but nice casual attire is expected.