Contact Center Support Expert

CSP Contact Center Execution. Collaborate with vendors to implement US customer support program processes and technology. Responsible for reviewing various Contact Center metric reports to ensure proper compliance. Provide metric trends and pattern Associate, Customer Experience, Operations, Business Partner, Vendor, Healthcare, Business Services

Job OverviewWe are seeking an experienced Contact Center Supervisor to lead our team in delivering exceptional customer experiences. This is a full-time, in-office position based in Indianapolis, IN.

The Contact Center Engagement Specialist facilitates activities and efforts across all HGV Contact Center brands to drive Team Members sales and service performance as well as Team Member engagement and retention. The Specialist outlines program deta Engagement, Specialist, Leadership, Microsoft, Team Member, Customer Service, Hotel, Business Services

The Contact Center Engagement Specialist facilitates activities and efforts across all HGV Contact Center brands to drive Team Members' sales and service performance as well as Team Member engagement and retention. The Specialist outlines program details, gains agreement with collaborators across brands, and facilitates execution of activities and...

Overview: Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together...

Position Type: RegularYour opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. This Software Developer position will be part of the Schwab Contact Center Technology organization, supporting...

Job OverviewWe are seeking a highly skilled Customer Service Representative to join our Expert Recall team. As a key member of our contact center, you will play a crucial role in providing exceptional customer service and support during Recall events.Estimated Salary: $40,000 - $55,000 per yearJob Responsibilities:Provide professional and courteous support...

About Think AnewThink Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include telecom solutions, data migrations, security solutions, cloud hosting, and backup/disaster recovery services.We are seeking a highly motivated and experienced IT Field Support Expert to join our help desk team of engineers...

Join Our TeamAt Lockhart Auto Collision Center, we pride ourselves on providing an exceptional customer experience. To achieve this goal, we are seeking a skilled Collision Center Ambassador to join our team. In this role, you will serve as the primary point of contact for customers, responding to their inquiries, addressing their concerns, and ensuring they...

About the RoleWe are seeking a Client Support Specialist to join our team at Clinical Architecture in Carmel, IN. As a key member of our support team, you will engage with customers and clients to provide exceptional support and enhance their experience.Responsibilities:Collaborate with the Customer Success Manager to ensure customer satisfaction and deliver...

IT Support Specialist - Hickory Recovery Network Department: IT Direct Report To: Infrastructure Manager Job Type: Full-Time, On-Site About the Role: Hickory Recovery Network is looking for a Technical Support Specialist - Tier 1 to support our rapidly growing Healthcare Facilities and Corporate Offices. We are looking for a passionate and energetic...

Job SummaryWe are seeking a highly skilled Contact Representative Supervisor to join our team at the Department of Defense. As a supervisor, you will be responsible for leading a team of contact representatives and providing guidance and support to ensure excellent customer service.About the RoleLead a team of contact representatives to achieve high levels...

We are seeking a highly skilled Surgical Oncology Nurse Expert to join our team at Ascension St. Vincent in Indianapolis, IN. This is a full-time, day shift position with a salary range of $90,000 - $125,000 per year.About the RoleThis Surgical Oncology Nurse Expert will provide direct nursing care and specialize in pre and post-operative care for patients...

About Phaxis - Support ServicesWe are seeking a skilled Multilingual Customer Support Agent to join our team at Phaxis - Support Services.Estimated Salary: $40,000 - $60,000 per yearJob DescriptionAs a Multilingual Customer Support Agent, you will be responsible for providing exceptional customer service to our clients in a hybrid environment.You will handle...

About NetforNetfor, Inc. is a leading provider of worry-free customer care solutions for businesses and technology users. Our team of experts delivers world-class customer service, help desk support, order fulfillment, and field services through various channels including phone, email, social media, and online chat.We serve tens of thousands of customers...

FedEx - JobID: PDX_FEC_65741D76-435C-445D-8C36-05D41EBBEFF7_238492 [Customer Service Representative] As a Service Center Support Rep at FedEx, you'll: Perform administrative/clerical functions by maintaining files, copying, imaging, answering phones, data entry, sorting/distributing mail; Provide accurate information and assistance to customers; Enter...

Division:Eskenazi Health Sub-Division: Hospital Req ID: 22335 Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of...

Division:Eskenazi Health Sub-Division: Hospital Req ID: 22335 Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of...

Job DescriptionJob DescriptionMinimum Work Experience• 2+ year of call center experience• Demonstrate customer service skills is required• Able to function between two departments incoming calls Essential Responsibilities:• Answer incoming phone lines• Follow guidelines dictated in quality program for each call.• Ensure security procedure are...

Job DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...