Account Manager
4 weeks ago
Reports To: Sales Manager, NC and TN
To perform the job successfully, the employee must be able to perform each essential duty of the job in a satisfactory manner, with or without reasonable accommodation. The job's essential duties include the Responsibilities, Experience, Proficiencies, and Physical Demands described below.
TRAVEL REQUIREMENTS: Up to 80%
RESPONSIBILITIES:
- Cultivating and maintaining a strong base of customers for heavy construction equipment and rentals within the designated territory.
- Promoting the sales and rental of all Ascendum equipment lines, encompassing new and used equipment, as well as customer support programs.
- Maintaining targeted company profit levels on sales and rentals.
- Ensuring customers are consistently informed with the latest manufacturer's information.
- Upholding a high level of expertise in product and service knowledge.
- Taking positive action to improve quality and customer satisfaction.
- Completing all rental and sales contracts in a timely manner.
- Reporting competitive market data.
- Frequently visiting customer facilities and job sites to investigate current and future equipment needs.
- Continually developing assigned sales territory and increase customer base.
- Attend sales training to remain adequately informed of Ascendum products and services.
- Other duties as assigned.
Requirements
EXPERIENCE/COMPETENCIES/PROFICIENCIES - Satisfactorily achieving and/or meeting the following Experience, Competencies, and Proficiencies that are essential duties of the job:
•Experience and/or Education: Bachelor's degree or equivalent OR equivalent work experience in a parts role.
•Computer Skills: The employee must be proficient with computers and software required to accomplish the responsibilities of this position. Strong knowledge of Microsoft Products such as Word, Excel, and Outlook.
•High proficiency in customer relationship skills.
•Knowledge of construction equipment parts and components or nearly similar industry experience.
•Strong organizational skills, leadership skills and teamwork abilities.
•Discretion in handling confidential company information.
•Ability to demonstrate critical thinking and use practical judgement.
•Skilled in listening and communicating with others.
•Ability to learn quickly and communicate well both orally and in writing.
•Proven ability to complete work with energy and enthusiasm.
•Customer orientation toward service and is a team player.
•Ability to work required hours for customer support role.
•Ability to travel as may be required for position.
PHYSICAL DEMANDS - Being able to meet the Physical Demands of the job is an essential duty of the job.
•While performing this job, the employee is regularly required to talk or hear.
•The position requires the ability to sit for long periods.
•Ability to operate office equipment such as computers, keyboards, and telephones.
•Manual dexterity and fine motor skills for tasks such as typing, filing, and handling paperwork.
•Visual acuity and ability to read and interpret documents.
•The position requires the ability to occasionally lift up to 10 pounds.
•Employees are expected to meet the Physical Demands of the job. If requested and deemed necessary, Ascendum Machinery will provide reasonable accommodation to a disabled employee to meet the Physical Demands of the job.
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