Account Manager
3 weeks ago
Reports To: Sales Manager, NC and TN
To perform the job successfully, the employee must be able to perform each essential duty of the job in a satisfactory manner, with or without reasonable accommodation. The job's essential duties include the Responsibilities, Experience, Proficiencies, and Physical Demands described below.
TRAVEL REQUIREMENTS: Up to 80%
RESPONSIBILITIES:
- Cultivating and maintaining a strong base of customers for heavy construction equipment and rentals within the designated territory.
- Promoting the sales and rental of all Ascendum equipment lines, encompassing new and used equipment, as well as customer support programs.
- Maintaining targeted company profit levels on sales and rentals.
- Ensuring customers are consistently informed with the latest manufacturer's information.
- Upholding a high level of expertise in product and service knowledge.
- Taking positive action to improve quality and customer satisfaction.
- Completing all rental and sales contracts in a timely manner.
- Reporting competitive market data.
- Frequently visiting customer facilities and job sites to investigate current and future equipment needs.
- Continually developing assigned sales territory and increase customer base.
- Attend sales training to remain adequately informed of Ascendum products and services.
- Other duties as assigned.
Requirements
EXPERIENCE/COMPETENCIES/PROFICIENCIES - Satisfactorily achieving and/or meeting the following Experience, Competencies, and Proficiencies that are essential duties of the job:
• Experience and/or Education: Bachelor's degree or equivalent OR equivalent work experience in a parts role.
• Computer Skills: The employee must be proficient with computers and software required to accomplish the responsibilities of this position. Strong knowledge of Microsoft Products such as Word, Excel, and Outlook.
• High proficiency in customer relationship skills.
• Knowledge of construction equipment parts and components or nearly similar industry experience.
• Strong organizational skills, leadership skills and teamwork abilities.
• Discretion in handling confidential company information.
• Ability to demonstrate critical thinking and use practical judgement.
• Skilled in listening and communicating with others.
• Ability to learn quickly and communicate well both orally and in writing.
• Proven ability to complete work with energy and enthusiasm.
• Customer orientation toward service and is a team player.
• Ability to work required hours for customer support role.
• Ability to travel as may be required for position.
PHYSICAL DEMANDS - Being able to meet the Physical Demands of the job is an essential duty of the job.
• While performing this job, the employee is regularly required to talk or hear.
• The position requires the ability to sit for long periods.
• Ability to operate office equipment such as computers, keyboards, and telephones.
• Manual dexterity and fine motor skills for tasks such as typing, filing, and handling paperwork.
• Visual acuity and ability to read and interpret documents.
• The position requires the ability to occasionally lift up to 10 pounds.
• Employees are expected to meet the Physical Demands of the job. If requested and deemed necessary, Ascendum Machinery will provide reasonable accommodation to a disabled employee to meet the Physical Demands of the job.
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