Customer Service Representative
3 weeks ago
Overview InteLogix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-focused mindset. Who we are: At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. What’s the role about? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you In this role, you will be a creative problem solver, results-oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What’s in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Full-time, non-seasonal Career Advancement Early access to earned wages via PayActiv Salary Range: Up to $16.00/hour Responsibilities Serve as the primary point of contact for customers via phone Make outbound financial collection calls in addition to incoming calls from customers in an effort to persuade customers to make payments on past due accounts Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions Maintain a thorough understanding of products, services, and policies to effectively assist customers Accurately document customer interactions and transactions across all tools/platforms Collaborate with other departments to resolve customer issues and escalate complex problems as necessary Strive to exceed customer satisfaction goals and performance metrics Continuously seek opportunities to improve the customer experience and streamline processes Stay updated on product knowledge and industry trends to better assist customers Ability to work within the defined hours of operation with flexibility needed on weekends and holidays Qualifications Must be 18 years of age or older High School Diploma or equivalent Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone Typing Assessment required Superb attendance, so you can be there when our customers need us All job offers are contingent upon completion of drug screen and background checks. #J-18808-Ljbffr
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Customer Service Representative
5 days ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the City of Copperas Cove. As a key member of our Utilities Department, you will be responsible for providing exceptional customer service and support to our utility customers.Key ResponsibilitiesProcess and manage utility billing accounts,...
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Customer Service Representative
7 days ago
Copperas Cove, United States City of Copperas Cove Full timeJob DescriptionJob DescriptionPLEASE WHITELIST ALL EMAILS FROM NO-REPLY@APPLICANTEMAIL.COM AS STATUS UPDATES FOR POSITIONS ARE SENT DIRECTLY FROM THIS EMAIL.General Purpose:Performs routine and semi-complex clerical, administrative, customer service and data processing work as necessary to maintain accurate and accessible records for and servicing of utility...
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Customer Service Representative
5 days ago
Copperas Cove, United States City of Copperas Cove Full timePLEASE WHITELIST ALL EMAILS FROM AS STATUS UPDATES FOR POSITIONS ARE SENT DIRECTLY FROM THIS EMAIL.General Purpose: Performs routine and semi-complex clerical, administrative, customer service and data processing work as necessary to maintain accurate and accessible records for and servicing of utility service billing accounts, both active and inactive;...
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Customer Service Representative
2 months ago
Copperas Cove, United States Intelogix Corporation Full timeOverview: InteLogix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset....
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Bilingual Customer Service Representative
2 days ago
Copperas Cove, Texas, United States Intelogix Corporation Full timeJob SummaryWe are seeking a highly skilled Bilingual (English/Spanish) Customer Service Representative to join our team at Intelogix Corporation. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key ResponsibilitiesCustomer...
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Copperas Cove, United States GC Services Full timeInte. Logix is seeking a Bilingual (English/ Spanish) Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive ex Customer Service Representative, Customer Service, English, Spanish, Bilingual, Customer Experience, Retail
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Copperas Cove, United States Intelogix Corporation Full timeOverview: InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a...
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Customer Service Associate
2 weeks ago
Copperas Cove, United States Heart of Texas Goodwill Industries, Inc. Full timeJob DetailsJob Location 12 - (2421 E. Hwy 190) - Copperas Cove, TX Position Type Full Time Salary Range $12.00 DescriptionSUMMARY: Assists with store operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned: Greets customers upon encounter Assists customers as needed in finding items and/or answering questions...
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Customer Service Representative
3 days ago
Copperas Cove, Texas, United States InteLogix Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at InteLogix. As a key member of our organization, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.Key ResponsibilitiesServe as the primary point of contact for customers via phone,...
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Copperas Cove RX Tech
1 week ago
Copperas Cove, United States HEB Grocery Full timeJob DescriptionH-E-B operates over 280 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 6:1 Technician support ratio. Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions.As a Pharmacy Care...
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Experienced Residential HVAC Service Technician
3 months ago
Copperas Cove, United States AirHeads HVAC Full timeJob DescriptionJob DescriptionAirHeads HVAC is looking to hire a full-time Experienced Residential HVAC Service Technician to represent our company while going into our Copperas Cove, TX clients' homes to provide maintenance, help with installs, and service on residential heating and air conditioning systems, according to company standards providing the...
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Retail Service Specialist>
3 months ago
Copperas Cove, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 1537 East Highway 190 [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...
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Cove North Head Start Family Service Rep.
1 month ago
Copperas Cove, United States Hill Country Community Action Association Full timeJob DescriptionJob Description Hill Country Community Action Association, Inc.Head Start Job DescriptionJOB TITLE: Family Service Representative (12 month) FLSA STATUS: ExemptREPORTS TO: Assigned Content Area Coordinator REVISION DATE: October 2023DESIGNATED HEADQUARTERS: Cove North Head Start_________ POSITION SUMMARY:The Family Service Representative (FSR)...
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Multilingual Customer Support Specialist
5 days ago
Copperas Cove, Texas, United States InteLogix Full timeAbout the Role:InteLogix, a leading provider of contact center solutions, is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience.Key Responsibilities:Serve...
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Store Team Member
5 days ago
Copperas Cove, Texas, United States Family Dollar Full timeJob Summary:As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary focus will be on providing assistance with merchandise selection, completing cash register transactions, and answering questions about our store and...
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Administrative Assistant
5 days ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the City of Copperas Cove. As a key member of our Utilities Department, you will be responsible for providing exceptional customer service and support to our utility customers.Key ResponsibilitiesProcess and manage utility billing accounts,...
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Junior HVAC Service Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timePosition OverviewAirHeads HVAC is seeking a dedicated Junior HVAC Service Technician to engage in troubleshooting, diagnosing, servicing, repairing, and maintaining heating and cooling systems. This role is vital in ensuring customer satisfaction and operational efficiency in the HVAC sector.Compensation and BenefitsThis technician position offers a...
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Junior HVAC Service Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timePosition OverviewAirHeads HVAC is seeking a dedicated Junior HVAC Service Technician to engage in troubleshooting, diagnosing, servicing, repairing, and maintaining heating and cooling systems. This role is based in the Kempner, TX region and offers a competitive compensation of $10 - $18/hour + bonuses, based on experience, along with a potential sign-on...
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Junior HVAC Service Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timePosition OverviewAirHeads HVAC is seeking a dedicated Entry-Level HVAC Service Technician to engage in troubleshooting, diagnosing, servicing, repairing, and maintaining heating and cooling systems. This role is essential for ensuring optimal performance of HVAC systems.Compensation and BenefitsThis technician position offers a competitive salary ranging...
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Utility Billing Clerk
5 days ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the City of Copperas Cove. As a key member of our Utilities Department, you will be responsible for providing exceptional customer service and support to our utility customers.Key ResponsibilitiesProcess and manage utility billing accounts,...