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Customer service representative

1 month ago

Pennington, United States Randstad Full time

Randstad, in partnership with one of our clients, a pretigous Bank and financial services company has an exciting opportunity for Call Center Reps. This is a long term potential temp-hire role that pays $21/HR. Below are the details. If you would like to be considered for the role, please send your resume to christine.sprague@randstadusa.com. This role is FULLY ONSITE.

salary: $20.99 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

•Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
•Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
•Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
•Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
•Display passion, commitment and deliver an experience that improves our customers' financial lives

Skills

Follow-up Call Center Support Customer support
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.