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Retail Sales Associate

2 months ago

Palo Alto, United States Vuori, Inc. Full time
Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate - Inventory Focused at Vuori is to forge connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy optimistic outlook. Vuori has an awesome company culture that is driven by motivated upbeat individuals who foster a love for the outdoors, diverse culture, athleticism, and love the buzz of retail.

Create an unforgettable customer experience
  • Forge lasting relationships with customers.
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
Be the business
  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.
Operations
  • Ensure the backroom is tidy and easy to navigate.
  • Ensure destock and restock is handled on a daily basis.
  • Ensure the back of house is kept organized.
  • Organize supplies and communicate when needing restocked.
  • Support in weekly planning and re-organization of BOH to support inbound shipment recieving.
  • Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed.
  • Support daily manual restocks to ensure the floor is fully stocked.
  • Support weekly cycle counts.
  • Identify and communicate product concerns in a timely manner.
Qualifications
  • Must be available to work at least one full weekend day, evenings and holidays including but not limited to: Black Friday, Christmas Eve, and Boxing Day. May also be required to work early morning inventory processing shifts.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.
Additional Information

Pay Range: 18.00-20.00 + team pooled commission.

Benefits:
  • Health Insurance (full-time only)
  • Paid Time Off (full-time only)
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.