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Fashion Retail Associate

2 months ago


Palo Alto, California, United States Levi Strauss & Co. Full time
Position Overview:
As a vital member of our retail team, the Sales Associate plays a crucial role in delivering exceptional customer experiences and driving sales performance.

About Us:
At Levi Strauss & Co., we are committed to innovation and sustainability, shaping the future of fashion while honoring our rich heritage.

Key Responsibilities:
1. Demonstrate a comprehensive understanding of Levi Strauss & Company's legacy and values.
2. Exhibit extensive product knowledge to assist customers effectively.
3. Provide outstanding customer service by engaging with customers using our core principles: Connect, Consult & Close.
4. Achieve or surpass daily sales targets and performance metrics.
5. Adhere to cash handling protocols and store security measures.
6. Support inventory management by assisting with restocking and tagging merchandise.
7. Maintain the store's visual presentation standards and cleanliness.
8. Utilize technology efficiently, including basic troubleshooting and understanding of technical manuals.

Qualifications:
- Flexibility to work various shifts, including evenings and weekends.
- Ability to lift up to 40 pounds and engage in physical activities such as standing, walking, and bending.
- Previous customer service experience is preferred.
- High school diploma or GED is preferred.

Personal Attributes:
- Organized and methodical approach to tasks.
- Consistent and adaptable in a dynamic retail environment.

Compensation:
The expected starting hourly rate for this role is competitive and may vary based on location.

Benefits:
Levi Strauss & Co. offers a comprehensive rewards package, including competitive pay, incentive plans, and a variety of benefits to support your health and financial well-being.

Join us at Levi Strauss & Co. and be part of a team that values diversity, collaboration, and individual expression.