Patient Service Representative
2 weeks ago
Job Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Green Mountain Primary Care1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the electronic medical record (EMR).2. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations.3. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients.4. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service.5. Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center.6. Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions.7. Maintains department and/or individual work queues and reports as required.8. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office.9. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.10. Performs other duties as assigned.Minimum qualifications:One year of customer service experience involving interactions with customers in person and by phone. Professional manner and strong interpersonal and communication skillsDemonstrated basic computer skills and data entryPreferred Qualifications:High school diploma or GEDPhysical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Location:Green Mountain Clinic - Primary CareWork City:LakewoodWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.29 - $22.54We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.
-
Patient Service Representative
2 weeks ago
Denver, United States Health Images Full timeHealth Images is seeking a Patient Service Representative to join our team in Thornton!Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.91 - $20.50Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the...
-
Patient Service Representative
6 days ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Westminster!Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.91 - $20.50Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Patient Service Representative
2 weeks ago
Denver, United States Health Images Full timeHealth Images is seeking a Patient Service Representative to join our team in Thornton! Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.91 - $20.50Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures...
-
Patient Service Representative
6 days ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Westminster! Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.91 - $20.50Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Patient Service Representative
1 month ago
Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Thornton! Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.91 - $20.50Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
-
Float Patient Service Representative
4 weeks ago
Denver, United States Touchstone Medical Imaging, LLC Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Float Patient Service Representative at our Denver, CO location. Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. This is a full time position M-F to Float to...
-
Float Patient Service Representative
4 weeks ago
Denver, United States Touchstone Medical Imaging Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Float Patient Service Representative at our Denver, CO location.This is a full time position M-F to Float to our different centers based out of Denver.Duties and Responsibilities• Schedule Patients for Diagnostic Exams and Procedures• Assist with...
-
Patient Service Representative Lead
1 week ago
Denver, United States AH Rocky Mountain Full timeAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person,...
-
Patient Service Representative Lead
1 week ago
Denver, United States AH Rocky Mountain Full timeAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person,...
-
Patient Service Representative
1 month ago
Denver, Colorado, United States CommonSpirit Health Mountain Region Full timeOverviewAt CommonSpirit Health Mountain Region, we believe in the power of teamwork and collaboration to deliver exceptional patient care. As a Patient Service Representative, you will play a vital role in supporting our healthcare team and providing a positive experience for our patients and families.Key ResponsibilitiesProvide administrative support to our...
-
Patient Service Representative
1 month ago
Denver, United States AdventHealth Full time**All the benefits and perks you need for you and your family:**+ Benefits from Day One+ Paid Days Off from Day One+ Student Loan Repayment Program+ Career Development+ Whole Person Wellbeing Resources**Our promise to you:**Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of...
-
Patient Service Representative
1 month ago
Denver, United States AdventHealth Full time**All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness...
-
Patient Access Representative II
3 weeks ago
Denver, United States National Jewish Health Full timeTo schedule patient appointments for physician and ancillary services. To accurately collect all necessary patient demographic and insurance information. To maintain communications with both patients and clinical staff regarding scheduling issues. Es Patient Access, Representative, Patient, Customer Service, Health, Clinical, Healthcare
-
Patient Service Coordinator
3 weeks ago
Denver, Colorado, United States CommonSpirit Health Mountain Region Full timeOverviewWelcome to CommonSpirit Health Mountain Region, where we're dedicated to building healthier communities and advocating for those who are vulnerable. Our mission is to deliver high-quality care to our patients, and we're committed to making a positive impact in the lives of those we serve.Job SummaryWe're seeking a highly skilled and compassionate...
-
Patient Access Representative-EC
6 months ago
Denver, United States UMC Health System Full timeWe’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. Job Summary Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately Reports to:...
-
Scheduling Customer Service Representative
1 month ago
Denver, United States National Jewish Health Full timeThe Scheduling Customer Service Representative is responsible for answering incoming calls and making outbound calls to schedule appointments for physician and ancillary services. Maintains communication with both patients and clinical staff to ensur Customer Service Representative, Customer Service, Scheduling, Representative, Health, Retail, Healthcare,...
-
Float Patient Service Representative
4 weeks ago
Denver, CO, United States Touchstone Medical Imaging Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Float Patient Service Representative at our Denver, CO location.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.This is a full time position M-F to Float to our...
-
Customer Service Representative
6 months ago
Denver, United States Golden Meds Full timeCUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best customer service is delivered. Essential Functions: Provide the highest level of customer service to vendors, customers, and caregivers. Strive to deliver a...
-
Customer Service Representative
1 month ago
Denver, Colorado, United States Ipex Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at IPEX, a leading provider of advanced plastic piping systems. The successful candidate will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service in a fast-paced environment.Key ResponsibilitiesRespond to...
-
Client Service Representative
1 month ago
Denver, Colorado, United States Banfield Full timeJob Summary: We are seeking a highly skilled and compassionate Client Service Representative to join our team at Banfield Pet Hospital. As a Client Service Representative, you will play a vital role in ensuring the delivery of exceptional client service and care to our patients and their owners.Key Responsibilities:Provide professional and courteous service...
