Account Manager Assistant
2 weeks ago
Job Description
Job Description
We are seeking a Account Manager Assistant (Full Time) to join our team You will be responsible for helping customers by providing product and service information and resolving order/sales issues through Email, phone calls, and in person. Maintaining sales display area presentable and You will also be responsible for order fulfilling process, including processing orders, double checking prepared shipment and collaborating with warehouse department. Initial training will be provided.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Support and provide sales team information and research needs
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Some administrative tasks including data entry, filing, and running office errands
Qualifications:
Previous experience in
customer service, sales, food service or in Boba tea
related fields preferred
Computer literate, excellence using Word and Excel, previous work experience using QuickBooks is a plus
Associate degree required, preferably bachelor degree in business or relevant fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Willing to learn and can learn fast
Bilingual in
Chinese/Vietnamese preferred
Excellent written and verbal communication skills
Compensation Range: $15-19 Depending on qualification and experience, Quarterly Bonus eligible after 3 months probation
Company Description GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt.
Located in Houston Texas, Edison New Jersey and Rosedale Maryland, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide.
Browse through GBTFoods.com and BossenStore.com for more information
Company Description
GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt.\r\rLocated in Houston Texas, Edison New Jersey and Rosedale Maryland, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide.\r\rBrowse through GBTFoods.com and BossenStore.com for more information
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