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2nd Shift

1 month ago


Wisconsin Dells, United States Kalahari Resorts and Conventions Full time

Job Title: 2nd Shift - Front Desk Supervisor Location: Kalahari Wisconsin Dells-DELLS Description: Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops, and a state-of-the-art convention center. We are inviting you to apply for our Front Office Supervisor position. In this position, you’ll be responsible for assisting the front office management team while providing courteous and efficient service to all guests. You will be a resource for the many questions our guests may have and ensure customer satisfaction prior to arrival and throughout their stay. You’ll use our property management system to assign rooms, make keys, view and make notes in the guest’s folio, and handle payments. Minimum Requirements: We require at least 2 to 3 years of progressive experience in a hotel, resort, or related field. You must be proficient in Windows software, able to convey information and ideas clearly, work well in high-pressure situations, and maintain composure. Flexible long hours are sometimes required. If your background aligns with our needs and you possess a service-oriented personality, please consider joining our growing and industry-leading team. Company Mission: We promise to deliver products and services beyond expectations. Recruiting Vision: We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Relationship building is critical to the success of our company. A Sampling of Our Benefits: Above-industry average compensation Promotion from within Mental, Financial, Physical, Work/Life, and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off and holiday pay Discounts and resort perks Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and guests. Recognition includes Forbes America’s Best Midsize Employers , Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards. Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020); and Spotsylvania County, Virginia (2026). Kalahari Resorts & Conventions is an equal opportunity employer. Position Type: Full-time #J-18808-Ljbffr