Sales Coordinator
3 weeks ago
Summary: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Summary: The primary function of the Sales Coordinator is to oversee hotel sales systems including lead qualification, preparing reports and analysis, as well as providing administrative and logistical support to the Assistant Director of Sales. Secondary to the administrative functions of this role, the Sales Coordinator will be trained and developed to closely support, and ultimately oversee, the pre-arrival & on-site coordination for groups to ensure exceptional service during their stay. Attention to detail, strong communication skills, fast learning, and a high level of organization, are of utmost importance. If you are a team player and looking for advancement in sales and/or events, this position provides the ideal start to a fulfilling career with Hyatt.This position is fully on-site with some weekend availability required. Responsibilities: Answer all incoming calls promptly, in an attentive, courteous, and efficient manner. Answer guest inquiries about hotel services, facilities, and hours of operation. Communicate and work closely with our Assistant Director of Sales concerning group bookings. Maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports (electronic). Handle all special reservations, to include V.I.P. reservations, packages, and discounts. Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements. Manage the contract turnover process to ensure booking is accurate. Assist with the billing process when needed Assist with sending reports to clients and planners Accurately produce commission and rebate requests and send to Finance Department in a timely manner. Book all internal meetings Assist other departments where needed Host client site tours when needed Qualifications High School diploma or equivalent required and/or experience in a hotel or a related field preferred. At least 3 to 5 years of progressive experience in a hotel or related field preferred. College course work in related field helpful. OPERA and/or Envision System preferred Computer knowledge/skills required. Must be able to effectively communicate both verbally and written, with all levels of employees andguests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming. Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Qualifications High School diploma or equivalent required and/or experience in a hotel or a related field preferred. At least 3 to 5 years of progressive experience in a hotel or related field preferred. College course work in related field helpful. OPERA and/or Envision System preferred Computer knowledge/skills required. Must be able to effectively communicate both verbally and written, with all levels of employees andguests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Pay Range: $26.50-$32.50
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Sales Coordinator
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San Jose, United States Crescent Hotels & Resorts Full timeTo assist in the overall efficient operation of the Sales & Catering Department. Responsible for the efficient and professional coordination of any assigned banquet, meeting or reception. REPORTS TO: Director of Sales ESSENTIAL JOB FUNCTIONS: Prepare Sales Coordinator, Sales, Coordinator, Hotel, Associate
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San Jose, United States Hotel De Anza Full timeAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Summary: The primary function of the Sales Coordinator is to oversee hotel sales systems including lead qualification, preparing reports and analysis, as well as providing administrative...
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Sales Coordinator
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San Jose, United States Crescent Services Full timePosition:SALES & CATERING COORDINATORJOB OVERVIEW:To assist in the overall efficient operation of the Sales & Catering Department.Responsible for the efficient and professional coordination of any assigned banquet, meeting or reception. REPORTS TO:Director of SalesESSENTIAL JOB FUNCTIONS:Prepares all event documentation and coordinates with sales, hotel...
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Service & Sales Coordinator
2 days ago
San Jose, United States Automated Solutions Group Full timeOverview The Service & Sales Coordinator will work with the Service Manager and a Vice President of the company to help sustain our current service & sales operation. The primary focus of this role will be customer satisfaction by performing various duties related to the service/sales departments, with a focus on creating, tracking and sending service or...
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Service & Sales Coordinator
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San Jose, United States Automated Solutions Group Full timeOverview The Service & Sales Coordinator will work with the Service Manager and a Vice President of the company to help sustain our current service & sales operation. The primary focus of this role will be customer satisfaction by performing various duties related to the service/sales departments, with a focus on creating, tracking and sending service or...
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Sales Coordinator
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San Diego, United States The Rockridge Group Full timeJob DescriptionJob DescriptionTITLE: SALES COORDINATORLOCATION: 4450 Alvarado Canyon Road, San Diego, CA JOB SUMMARY:This position is responsible in assisting and supporting the Sales Team’s efforts to meet and exceed revenue goals. In addition, this individual will need to coordinate, communicate and process all Sales related correspondence, contracts...
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