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Retail Sales Lead
2 months ago
The Retail Sales Lead plays a crucial role in our retail environment by ensuring the smooth operation of the store during designated shifts. The position requires strong leadership skills, exceptional customer service abilities, and a proactive approach to problem solving. As a Retail Sales Lead, you will assist in supervising the store staff, ensuring compliance with company polices, and maintaining a positive shopping experience for our customers. Open and close the store per scheduled shifts, ensuring all procedures are followed accurately. Ensure store is secure at all times.Provide excellent customer service and handle customer inquiries and issues promptly and professionally.Assist in supervising and coordinating the activities of the retail staff during assigned shifts. Provide guidance, support, and training as needed.Oversee cash handling procedures, including opening and closing registers, preparing deposits, and ensuring accuracy in all transactions.Monitor and maintain store inventory levels. Assist with receiving, stocking, and merchandising product as needed.Ensure compliance with company policies and procedures related to security, safety, and loss prevention.Address any issues or concerns that arise during shifts, escalating to management as needed for timely resolution. Performs other related duties as requiredAssist and help guests to achieve sales goals and targetsEffectively process transactions through Retail POS systemOther Related duties as directed by management Essential Qualifications and Experience:Must have solid communication and interpersonal skillsAbility to multi-task, while being attentive to guests and remaining flexible to the needs of the businessMust be able to work in a fast-paced environmentAbility to work a flexible schedule, including evenings, weekends, and holidays.Constant moving, talking, hearing, reaching, grabbing, and standing for at least 8 consecutive hours and occasional stooping, kneeling, crouching, and climbing ladders. Must be capable of lifting 50 pounds at a timeMust be willing to work peak hours including nights, weekends, and holidaysExtensive knowledge of operations and production managementAbility to interpret financial data as needed to set production goalsExcellent organizational skills and attention to detailExcellent written and verbal communication skillsProficient skills in Microsoft OfficeStarting Rate of $16.00/hr