Current jobs related to Senior Analyst, Customer Analytics - Frankfort - Globoforce
-
Senior Technical Data Analyst
2 weeks ago
Frankfort, Kentucky, United States Intermountain Health Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Data Analyst to join our team at Intermountain Health. As a key member of our Agile Delivery Team, you will play a critical role in developing and deploying world-class data analytics solutions that drive business insights and inform strategic decision-making.Key ResponsibilitiesPartner with...
-
Senior Data Analyst
2 weeks ago
Frankfort, Kentucky, United States Cardinal Health Full timeAbout the RoleWe are seeking a highly skilled Senior Data Analyst to join our team at Cardinal Health. As a key member of our Data Analytics Function, you will play a critical role in identifying, analyzing, and presenting relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage.Key...
-
Senior Business Analyst
3 weeks ago
Frankfort, Kentucky, United States Strategic Resources Inc Full timeSenior Management AnalystAre you an experienced professional eager to contribute to a forward-thinking team in the management consulting sector? Strategic Resources, Inc. (SRI) is currently in search of a Senior Management Analyst to take on a pivotal role in assisting the U.S. Army TRADOC with the rollout of a comprehensive enterprise Soldier recruiting...
-
Frankfort, Kentucky, United States Oracle Full timeAbout the RoleWe are seeking a highly skilled Principal Solutions Architect, Analytics Customer Excellence Specialist to join our team at Oracle. As a key member of our Analytics Customer Excellence organization, you will play a critical role in enabling customers to fully utilize their data by providing premier architectural guidance and design.Key...
-
Lead Financial Management Analyst
3 weeks ago
Frankfort, Kentucky, United States SMX Corporation Full timePosition: Senior Financial Analyst at SMX CorporationLocation: United StatesSMX Corporation is in search of a Senior Financial Analyst who will proficiently provide services to clients by showcasing extensive financial expertise within our organization. This role involves overseeing and managing the financial operations of multiple Task Delivery Lines (TDLs)...
-
Senior Analytics Solutions Architect
6 days ago
Frankfort, Kentucky, United States Oracle Full timeJob DescriptionAs a Principal Solutions Architect, Analytics Customer Excellence (OASE), you will play a key role in enabling customers to fully utilize their data by providing premier architectural guidance and design. You will be part of the Oracle Analytics Service Excellence organization, working closely with Solution Architects who specialize in Oracle...
-
IT Business Analyst
3 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timePosition Overview:TEKsystems is seeking a talented individual to fulfill the role of a Business Analyst. This position offers flexibility for remote work while collaborating with a dynamic team. The ideal candidate will exhibit exceptional communication abilities, analytical thinking, and leadership qualities, dedicated to producing high-quality deliverables...
-
Lead Business Solutions Analyst
3 weeks ago
Frankfort, Kentucky, United States Acxiom Full timePosition OverviewThe Senior Business Analyst is responsible for managing a key workstream within client engagements or internal business teams. This role utilizes various requirements management methodologies to address complex business challenges and uncover new opportunities that yield significant results, such as cost efficiencies and revenue growth.Key...
-
Frankfort, Kentucky, United States Oracle Full timeAbout the RoleWe are seeking a highly skilled Principal Solutions Architect, Analytics Customer Excellence Specialist to join our team at Oracle. As a key member of our Analytics Customer Excellence organization, you will play a critical role in enabling customers to fully utilize their data by providing premier architectural guidance and design.Key...
-
IT Business Analyst
3 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timePosition Overview:We are seeking a talented individual to fill the role of Business Analyst within our organization. This position offers the flexibility of remote work while collaborating with our team. The ideal candidate will demonstrate exceptional communication abilities, analytical thinking, and leadership qualities, all while ensuring the delivery of...
-
Senior Business Systems Analyst
5 days ago
Frankfort, Kentucky, United States Beacon Hill Staffing Group Full timeJob SummaryWe are seeking an experienced Business Systems Analyst with expertise in Guidewire PolicyCenter to fill a contract-to-hire opportunity. This role has the potential to convert to a full-time position.Key ResponsibilitiesAct as the Subject Matter Expert (SME) for Guidewire PolicyCenter, focusing on commercial auto, umbrella, and property insurance...
-
Treasury Analyst
6 days ago
Frankfort, Kentucky, United States WesBanco Bank Inc. Full timeJob Title: Treasury AnalystWesBanco Bank Inc. is seeking a highly skilled Treasury Analyst to support the Bank's treasury-related activities, including funding and pricing strategies, liquidity and interest rate risk modeling, balance sheet and capital management.Key Responsibilities:Support the Bank's treasury-related activities, including funding and...
-
IT Business Analyst
3 weeks ago
Frankfort, Kentucky, United States Brooksource Full timePosition: IT Business AnalystContract Type: Long-termWork Arrangement: RemoteCompensation: $35-40/hrKey Responsibilities:The IT Business Analyst will collaborate closely with the Project Manager to oversee project activities by ensuring effective communication among the business unit, project team, and relevant stakeholders regarding requirements and...
-
IT Solutions Analyst
3 weeks ago
Frankfort, Kentucky, United States Brooksource Full timeIT Solutions AnalystLong-term Contract OpportunityRemote Work EnvironmentCompensation: $35-40/hrKey ResponsibilitiesThe IT Solutions Analyst will collaborate with the Project Manager to oversee project workflows by facilitating effective communication among business units, project teams, and relevant stakeholders regarding requirements and proposed...
-
Customer Service Data Analyst
3 months ago
Frankfort, United States VOLT Management Full timeStart working the way you have imagined with a top automotive manufacturer! Volt is immediately hiring multiple Customer Service Data Analyst - Auto Industry for an immediate opportunity with a top auto maker in Fountain Valley, CA. As a Customer Service Data Analyst you will: Work with management to develop and implement standards and procedures to enhance...
-
IT Business Analyst
3 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timePosition Overview:We are seeking a highly skilled individual to fulfill the role of Business Analyst within our organization. This position is primarily remote, offering flexibility while ensuring effective collaboration. The successful candidate will exhibit exceptional communication and analytical abilities, demonstrate leadership qualities, and be...
-
IT Business Analyst
3 weeks ago
Frankfort, Kentucky, United States TEKsystems Full timePosition Overview:We are seeking a highly skilled individual to fill the role of Business Analyst within our organization. This position offers flexibility with remote work options. The successful candidate will exhibit exceptional communication abilities, critical thinking, and leadership qualities, while demonstrating a strong commitment to delivering...
-
Financial Analyst
2 weeks ago
Frankfort, Kentucky, United States Beam Suntory Full timeJob SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at Beam Suntory. As a key member of our finance department, you will be responsible for providing financial analysis and insights to support business decisions.Key ResponsibilitiesFinancial Analysis: Develop and maintain financial models to support business needs, including...
-
Senior Financial Analyst
2 weeks ago
Frankfort, Kentucky, United States Ecoplexus Full timeAbout EcoplexusEcoplexus Inc. is a rapidly growing renewable energy development company headquartered in the United States, with offices in North America, Latin America, and Asia. The Company primarily focuses on utility-scale solar, solar & storage, and standalone storage development. Ecoplexus continues to grow at a rapid rate, and expects to complete...
-
Senior Business Analyst
3 weeks ago
Frankfort, Kentucky, United States Oracle Full timeJob OverviewThe GPO organization for Deal Management is seeking a skilled Business Analyst to enhance our transactional processes within Oracle's quote and contract systems. Candidates should have a robust understanding of project management, data analysis, quoting systems, and contract assembly.Key Qualifications:Proven leadership capabilities to facilitate...
Senior Analyst, Customer Analytics
4 months ago
Senior Analyst, Customer Analytics page is loaded
Senior Analyst, Customer Analytics
Apply
locations
Framingham, Massachusetts
time type
Full time
posted on
Posted 8 Days Ago
job requisition id
R2592
Job Description:
We are seeking a new member to join us at the center of strategy & analytics within Workhuman. The Business Analytics team sits inside the Office of the CEO alongside our Strategic Planning function. This group operates at the intersection of data, strategy, planning, and decision-making inside the core of Workhuman’s organization.
The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will become an expert in our full suite of customer analytics, conduct in depth analysis into customer health, create dashboards for self-servicing KPIs, and build production-grade data models to serve as the foundation for customer analytics. The Senior Analyst will partner across the entire customer excellence organization, internally with the Business Analytics team and our Data Platform technology team.
In joining Workhuman at this exciting stage, you will have the opportunity to make a significant impact on our growing business and will gain unparalleled experience in building upon our customer strategy & analytics function and taking it to the next level.
*This is a hybrid role that requires at least two days a week onsite in our Framingham, MA office**
Responsibilities:
In partnership with cross-functional stakeholders and your manager, generate a point-of-view on how we should view customer health & engagement across our product offering. Iterate on requirement gathering and dashboard prototyping to maximize the value of insights generated
Build, own, and maintain a system of data models, transforming raw data into aggregated tables that feed into dashboards and ad hoc investigations
Design metrics and production dashboards using data visualization tools to create visibility into customer health
Maintain and iterate on your dashboards to continue to drive increased value through additional business insights
Evangelize and enable self-serve data access & decision-making with your direct stakeholders
Monitor business health and deep-dive trends to surface actionable insights & recommendations and then measure results once plans are implemented
Interface with cross-functional stakeholders to partner on data-informed strategic decision-making
Desired skills and experience:
4+ years in highly technical business or customer analytics roles within SaaS or technology organizations
Expertise in querying, analyzing, and visualizing big datasets via a combination of writing SQL code and building dashboards using data visualization tools · Experience working with cloud data warehouses such as Redshift, GBQ, Snowflake. dbt experience a plus
Demonstrated history of building production-grade data models that power dashboards and live technology solutions
Strong communication & project management skills and a highly collaborative approach to problem-solving
Ability to simultaneously understand the business while focusing deeply on technological and analytical details
Strong business intuition with a bias towards action
BA/BS or equivalent technical certification, preferably in a quantitative discipline
The Company:
At
Workhuman
our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset.
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and
productivity.
Did you know we have an award-winning culture across EMEA and North America:
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman cloud across 180 countries.
Our core values are Respect, Determination, Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
#J-18808-Ljbffr