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Senior Representative, QA

2 months ago

Bloomington, United States Catalent Inc Full time
We're hiring for a Senior QA Representative on our quality client support team in Bloomington, Indiana

Catalent is a global, high-growth, public company, and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission: to help people live better, healthier lives.

The Senior QA Representative serves as the liaison between the client and the site, in regards to all quality processes. This is a full-time, salaried position and is 100% site based. The schedule is Monday - Friday 1st shift.

Catalent Biologics in Bloomington, Indiana is a state-of-the-art, GMP manufacturing facility, providing one million sq/ft of drug substance manufacturing, drug product manufacturing, and related pharmaceutical services. This award-winning facility helps customers accelerate biologic drug development programs and bring better treatments to help patients live better, healthier lives.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee.

The Role
  • Responsible for representing Quality Assurance as the primary contact for assigned projects, which includes cross functional internal and external collaboration.
  • Responsible for interfacing with the clients and managing internal communication to sustain and enhance the Client quality relationships.
  • Produce and maintain metrics related to the client's Quality performance at the site, including complaints, deviations, effectiveness checks and actions.
  • Provide ad-hoc services related to better enhancing the quality of product supplied to the client, including the creation of risk assessments, leading kaizen events related to client-specific Quality issues, assisting in the gathering of information for critical Quality events, etc.
  • Facilitate the notification of clients for major/critical deviations impacting their product within 24 hours.
  • Other duties as assigned.
The Candidate
  • Bachelor's degree preferred.
  • 5-8 years of pharmaceutical manufacturing, or related, experience with bachelor's degree.
  • 8+ years of pharmaceutical manufacturing, or related, experience or demonstrated excellence in role with justification.
  • Min of 2 years GxP experience or other regulated industry.
  • Excellent written and verbal communication skills with the ability to share vision, direction, and data with colleagues across all levels and in a wide range of different work groups including senior leadership and regulatory agencies.
  • Strong analytical and problem-solving abilities. Capable of making decisions using experience along with site process and procedures.
  • Robust interpersonal skills, organizational skills, and project management skills, with the ability to balance multiple priorities and projects.
  • Must be able to read and understand English-written job instructions and safety requirements.
  • Prior experience supporting deviation investigations preferred.
  • A strong working knowledge of quality systems and processes, preferred.
Why you should join Catalent
  • Defined career path and annual performance review and feedback process.
  • Medical, dental and vision benefits effective on first day of employment.
  • Potential for career growth on an expanding team and organization.
  • 152 hours of paid time off annually plus 8 paid holidays.
  • Community engagement and green initiatives.
  • Competitive salary with bonus potential.
  • Tuition reimbursement program.
  • Diverse, inclusive culture.
  • Generous 401K match.


Catalent offers rewarding opportunities to further your career Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.