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Field Training Associate

3 months ago

Grand Rapids, United States Winston Retail Full time

Overview:

Job Title: Field Training Associate Retail

Department: Walmart Account Management & Training

Reports to: Director of Visual Merchandising

Location: Grand Rapids, MI

Status: Contractor, Non-Exempt, Part-Time

Hourly: $19-21/hour

Who Is Winston?

A leading agency in the retail industry, Winston Retail Solutions not only provides retail merchandising and demo support, but a full suite of services including creative design and marketing, client account training, project management, tailored technical resources, and top-notch client service. Our passionate, talented, and hard-working team is responsible for retail presentations for top fashion, image, and lifestyle brands. As a fun and invigorating organization, we look for employees who are energetic and ready to influence the industry by working with apparel, footwear, and accessories brands. If youre ready to jump into an exciting career in the world of retail, were ready to work with you

Job Summary

The Field Training Associate is responsible for ensuring that all field talent adheres to Winston and the client by reviewing regular Store Visit Reports and providing timely and actionable feedback. Reporting to the Field Visual Manager or Account Training Manager, the Field Training Associate review Store Visit Reports within a designated region of stores. This role will communicate regularly Store Visit Reports and photos of work executed and ensure data and information is accurate.

Education and Experience

2-3 years of Merchandise Coordinator experience

Demonstrated experience with expert-level brand and client merchandising

Responsibilities:

Job Duties

Support the Field Team in providing best-in-class client service by reviewing all reports for quality and accuracy, elevating any opportunities as necessary.

- Daily review and approval/rejection of SVRs for all visits completed in designated region daily. Provide coaching and feedback as necessary to improve execution standards.

- Train and develop field team to ensure they have expert-level knowledge of Winston and the client merchandising fundamentals, principles, and standards.

- Conduct field visits in local area to gain a thorough understanding of visit priorities, challenges and opportunities.

Support and partner with the Account Management and Training by providing guidance and assistance with report review, client recaps, field training, and program efficacy.

- Weekly follow-up on outstanding SVRs to ensure all SVRs are closed out by the end of the month.

- Oversee one-off projects that require a check-in and check-out process via email or text.

- Evaluate team store visit reports/photos; provide feedback and coaching to ensure on-floor results are within expectations for client review.

Qualifications:

Knowledge, Skills, and Abilities

Proven track record of timely SVR submission, ability to meet Winston/brand SVR standards, consistently meeting multiple brand merchandising requirements, and the ability to build relationships with management.

Strong writing, communication, and critical thinking skills.

Must be solution-oriented, with the ability to turn challenges into opportunities, and coach the field team to do the same via strong relationships with visual, store, and department management.

Computer skills including Word, Excel, PowerPoint, Internet, and Email, the ability to master our field visit report/photo reporting system and utilize digital photography.

At Winston, we are ALL IN

At Winston, we celebrate our diverse talent and unique skill sets, embracing change to grow stronger together. Our goal is to ensure every member of the Winston community feels valued, respected, and heard daily, including our applicants. As an equal opportunity employer, we consider all qualified candidates without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic. We also uphold fair employment practices concerning citizenship and immigration status.