Treatment Coordinator

4 weeks ago

Menomonee Falls, United States Orthodontic Experts Ltd Full time

Job Type

Full-time

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices Our core values consist of the following:

  • Accountability
  • Continuous Improvement
  • Inclusion
  • Integrity
  • Respect
  • Teamwork
  • Transparency
Job Description:

As a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure that they understand their treatment plans and any changes that may occur.

Tasks include but are not limited to:
  • Consult with patients to understand their oral health history, concerns, and objectives.
  • Explain the treatment plan, address patient concerns, and answer any questions.
  • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment arrangements.
  • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
  • Manage and maintain the payment options and policies for patients.
  • Understand the practice's policy on working with Ortho benefit plans and be prepared to educate patients on their dental benefits.
  • Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
  • Track patient accounts receivable and outstanding balances to ensure timely payment.
  • Assist in Practice's collections protocol for all outstanding balances.
  • Introduce new patients to the practice by going over health history, explaining the doctor's examination and describing any other features about the practice that should be highlighted.
  • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
  • Updating TC Spreadsheet on a daily basis
  • Conducting Dialing outbound calls to patients. (Welcome calls, Lost Cases, Denials etc.)
  • Greet and check patients in and out before and after treatment.
  • Participate in Marketing events
  • Cash Handling
  • Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
  • In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
  • Responsible in helping to maintain a clean/sanitized clinic/office area.
  • Other tasks as assigned.
Requirements:
  • High school degree or GED equivalent
  • 3 years of customer service experience
  • 2 years of sales experience
  • 1 year of Treatment Coordinating experience
  • Knowledge of medical terms and practices
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
  • Excellent problem solving and de-escalation skills
  • Excellent written and verbal communication skills
Requirements

Working Hours/ Location:
  • Monday - Wednesday 8:45am - 5:00pm
  • Thursday - Friday 6:45am - 3:00pm
  • 2 Saturdays per month
  • N81W15066 Appleton Ave , Menomonee Falls, WI 53051
  • Travel availability to Hales Corners and Mount Pleasant
  • Full time
  • Spanish preferred
Benefits (for our full-time employees):
  • Paid Training
  • Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
  • Clinical Bonuses
  • Paid Time Off
  • Holiday Pay
  • Medical, Dental, Vision, and Life Insurance
  • Accident Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Pet Insurance
  • Tuition Assistance Program
  • Identity Theft Protection
  • MetLife Met Law Legal Insurance
  • Transit Reimbursement - Commuter Account
  • Free and discounted Orthodontic Treatments

  • Treatment Coordinator

    4 weeks ago

    Menomonee Falls, Wisconsin, United States Orthodontic Experts Ltd Full time

    About Orthodontic Experts LtdWe are a leading provider of orthodontic care, dedicated to delivering exceptional patient experiences and outstanding clinical results. Our team is passionate about making a positive impact on the lives of our patients, and we are seeking a skilled Treatment Coordinator to join our team.Job SummaryThe Treatment Coordinator will...

  • Treatment Coordinator

    4 weeks ago

    Menomonee Falls, Wisconsin, United States Orthodontic Experts Ltd Full time

    About Orthodontic Experts LtdWe are a community committed to making a difference in our patients' lives. Our core values consist of accountability, continuous improvement, inclusion, integrity, respect, teamwork, and transparency.Job DescriptionAs a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be...

  • Treatment Coordinator

    3 weeks ago

    Twin Falls, Idaho, United States Walker Center Full time

    Job DescriptionAt Walker Center, we are seeking a highly skilled Treatment Coordinator to join our team. This role is responsible for organizing and coordinating the provision of client care by the counseling staff and ensuring adherence to our policies, procedures, and activities necessary for effective treatment.Key Responsibilities:Maintain effective...

  • Cafe Lead Server

    3 weeks ago

    Menomonee Falls, Wisconsin, United States Mountainside Treatment Center Full time

    Job DescriptionAt Mountainside Treatment Center, we are seeking a highly skilled and experienced Cafe Lead Server to join our dynamic team. As a senior member of our food service staff, you will play a vital role in ensuring the highest level of service to our clients.Key Responsibilities:Supervise and coordinate the activities of junior service staff.Assist...

  • RN Transfer Coordinator FCH

    3 weeks ago

    Menomonee Falls, Wisconsin, United States Froedtert Health Full time

    Job Summary: We are seeking a skilled RN Transfer Coordinator to facilitate patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals.Key Responsibilities:* Attend emergency and non-emergency transfer requests and coordinate all transfer requests promptly and courteously.*...

  • Hearing Care Coordinator

    2 weeks ago

    Menomonee Falls, United States Sonova Full time $17 - $20

    Who we areAll candidates should make sure to read the following job description and information carefully before applying.You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by...

  • Hearing Care Coordinator

    2 weeks ago

    Menomonee Falls, United States Sonova Full time

    Who we areAll candidates should make sure to read the following job description and information carefully before applying.You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by...

  • Hearing Care Coordinator

    2 weeks ago

    Menomonee Falls, United States Sonova Full time

    Who we areYou enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...

  • RN Case Manager

    3 weeks ago

    Menomonee Falls, Wisconsin, United States Amergis Full time

    The RN Case Manager - Care Coordination Specialist is responsible for ensuring the optimal utilization of resources and service delivery for assigned patients. This role involves coordinating continuum of care activities, promoting understanding of medical factors affecting targeted populations, and empowering patients in decision-making for care...

  • RN Transfer Coordinator FCH South

    4 weeks ago

    Menomonee Falls, Wisconsin, United States Froedtert Health Full time

    Job SummaryThis position is responsible for facilitating patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals. The individual will attend emergency and non-emergency transfer requests and coordinate all transfer requests promptly and courteously.Key...

  • RN Transfer Coordinator FCH South

    4 weeks ago

    Menomonee Falls, Wisconsin, United States Froedtert Health Full time

    Job SummaryThis position is responsible for facilitating patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals.Key ResponsibilitiesAttend emergency and non-emergency transfer requests and coordinate all transfer requests promptly and courteously.Collect pertinent clinical...

  • Residential Treatment Unit Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States Rosecrance Full time

    Job SummaryWe are seeking a highly motivated and compassionate Residential Treatment Unit Specialist to join our team at Rosecrance. As a key member of our clinical staff, you will play a vital role in providing comprehensive addiction treatment services to clients and their families.Key ResponsibilitiesProvide direct contact and counseling to clients,...

  • Residential Treatment Unit Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Rosecrance Full time

    Job Title: Residential Treatment Unit SpecialistAt Rosecrance, we are committed to providing exceptional care and support to individuals struggling with addiction and mental health challenges. As a Residential Treatment Unit Specialist, you will play a vital role in our mission to empower individuals and families to overcome these challenges.Job Summary:We...

  • Residential Treatment Unit Specialist

    3 weeks ago

    Sioux Falls, South Dakota, United States Rosecrance Full time

    Job SummaryRosecrance is seeking a highly motivated and compassionate Residential Treatment Unit Specialist to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional care to individuals struggling with addiction and mental health challenges.Key ResponsibilitiesProvide direct contact and counseling to...

  • Residential Treatment Unit Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Rosecrance Full time

    Job Title: Residential Treatment Unit SpecialistAt Rosecrance, we are committed to providing compassionate care and evidence-based therapies to individuals and families struggling with substance abuse and mental health challenges.Job Summary:We are seeking a highly skilled and dedicated Residential Treatment Unit Specialist to join our team. As a key member...

  • Medical Surgical Telemetry Registered Nurse

    3 weeks ago

    Menomonee Falls, Wisconsin, United States TotalMed Staffing Full time

    About this RoleAs a Medical Surgical Telemetry Registered Nurse with TotalMed Staffing, you'll provide specialized nursing care in acute care settings. Responsibilities include assessing, planning, and implementing patient care, collaborating with the Medical Surgical Telemetry Registered Nurse team, and ensuring quality care delivery.Key Responsibilities•...

  • Residential Treatment Unit Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Rosecrance Full time

    Job Title: Residential Treatment Unit SpecialistJob Summary:Rosecrance is seeking a highly motivated and compassionate Residential Treatment Unit Specialist to join our team. As a key member of our clinical team, you will play a vital role in providing high-quality care to individuals struggling with addiction and mental health...

  • Medication Assistant

    3 weeks ago

    Menomonee Falls, Wisconsin, United States Riverview Village Senior Living Full time

    Job SummaryThe Medication Aide is responsible for administering prescribed medications and treatments to residents who require assistance, in accordance with state regulatory stipulations and requirements for safe administration.Key ResponsibilitiesAdminister medications and treatments to residents as assigned and in compliance with all state regulations and...

  • Medical Surgical Telemetry Registered Nurse

    3 weeks ago

    Menomonee Falls, Wisconsin, United States TotalMed Staffing Full time

    Job Summary:As a Medical Surgical Telemetry Registered Nurse with TotalMed Staffing, you will provide specialized nursing care in acute care settings. Your responsibilities will include assessing, planning, and implementing patient care, collaborating with the Medical Surgical Telemetry Registered Nurse team, and ensuring quality care...

  • Medication Assistant

    3 weeks ago

    Menomonee Falls, Wisconsin, United States Riverview Village Senior Living Full time

    Job SummaryThe Medication Aide plays a vital role in ensuring the health and well-being of our residents by administering prescribed medications and treatments in accordance with state regulatory stipulations and requirements for safe administration. This position requires a high level of attention to detail, strong communication skills, and the ability to...