Seasonal Customer Experience Representative

3 months ago

Short Hills, United States Indigo Books & Music Full time
Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
  • We love books and all things beautiful
  • We are Canada's Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning...
We play by the following rules:
  • We exist to add joy to our customers' lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we'd treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
Job Description

You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU'LL DO
  • Support the daily operations of the store
  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Use merchandising standards to create a visually appealing, stimulating store
  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Role model Indigo's High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
  • Experience in specialty retail or a retail operations or visual merchandising preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Must be available to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)


Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

  • Seasonal Customer Experience Associate

    2 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a welcoming and inclusive environment for our customers and employees.Job DescriptionWe are seeking a Seasonal Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for providing...

  • Seasonal Customer Experience Ambassador

    3 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We're passionate about creating a welcoming and inspiring environment for our customers and employees alike.Job DescriptionWe're seeking a Seasonal Customer Experience Representative to join our team! As a key member of our sales floor team, you'll be responsible for providing...

  • Seasonal Customer Experience Ambassador

    2 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    At Indigo, we're dedicated to creating exceptional experiences for our customers and employees. As a Seasonal Customer Experience Representative, you'll play a key role in cultivating a warm and welcoming environment in our stores. Your mission will be to connect with customers, share the stories behind our products, and inspire them to discover new...

  • Seasonal Cashier

    7 days ago

    Short Hills, New Jersey, United States Crate&Barrel Full time

    Customer Experience SpecialistWe're looking for a driven professional with an inclusive mindset to join our team as a Seasonal Cashier. Our Seasonal Cashiers are the heart of our customers' experience, delivering a customer experience that's unmatched through our diverse and innovative team.Key Responsibilities:Drive sales through quickly, efficiently and...

  • Seasonal Sales Associate

    1 week ago

    Short Hills, New Jersey, United States Anthropologie Full time

    Drive Sales and Deliver Exceptional Customer ServiceAs a Sales Associate at Anthropologie, you will be responsible for driving sales through providing service to customers in a real and authentic way. This includes initiating conversation, sharing advice and product knowledge to interact with the customer in a personalized way. You will also act as a brand...

  • Customer Experience Representative

    2 months ago

    Short Hills, United States Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in our Short Hills, New Jersey store WHO WE ARE We love books and all things beautiful We are Canada's Cultural Department Store Books are our heart and our soul...

  • Customer Experience Ambassador

    2 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    Customer Experience RepresentativeAt Indigo, we're looking for a Customer Experience Representative to join our team. As a Customer Experience Representative, you'll be responsible for creating a warm and welcoming environment in our stores, helping customers find their next great read, and adding joy to their lives.Key Responsibilities:Approach customers to...

  • Customer Experience Representative

    8 hours ago

    Short Hills, New Jersey, United States EssilorLuxottica Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Sunglass Hut. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth through effective sales strategies and techniques.Key ResponsibilitiesCustomer Service: Provide world-class customer service to...

  • Customer Experience Ambassador

    4 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    About IndigoIndigo is a cultural department store that celebrates the joy of reading and the beauty of home decor. We're dedicated to creating exceptional experiences for our customers and employees alike.Job DescriptionWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member...

  • Customer Experience Ambassador

    4 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    About IndigoIndigo is a cultural department store that celebrates the joy of reading and the power of storytelling. We're dedicated to creating exceptional experiences for our customers and employees alike.Job SummaryWe're seeking a Customer Experience Representative to join our team at our Short Hills, New Jersey store. As a key member of our sales floor...

  • ASSOULINE Customer Experience Representative

    1 month ago

    Short Hills, United States Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in our Short Hills, New Jersey store WHO WE ARE We love books and all things beautiful We are Canada's Cultural Department Store Books are our heart and our soul...

  • Customer Experience Ambassador

    2 weeks ago

    Short Hills, New Jersey, United States Indigo Books & Music Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We're passionate about creating exceptional customer experiences and fostering a culture of inclusivity and diversity.Job DescriptionWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of...

  • Seasonal Fulfillment Associate

    14 hours ago

    Short Hills, United States Crate and Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Seasonal Support Driver

    42 minutes ago

    SHORT HILLS, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Sales Associate

    4 weeks ago

    Short Hills, New Jersey, United States Crate&Barrel Full time

    Crate & Barrel **Job Summary** We are seeking a highly motivated and customer-focused Seasonal Cashier to join our team. As a Cashier at Crate & Barrel, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment. **Key Responsibilities** *...

  • Sales Associate

    2 weeks ago

    Short Hills, New Jersey, United States Anthropologie Full time

    Key Responsibilities:As a Sales Associate at Anthropologie, you will be responsible for driving sales through exceptional customer service. This includes initiating conversations, sharing product knowledge, and acting as a brand representative. You will also utilize technology to stay informed on company priorities and promotions.Requirements:* Provide...

  • Seasonal Sales Support Associate

    2 weeks ago

    Short Hills, New Jersey, United States David Yurman Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Seasonal Sales Support to join our team at David Yurman. As a key member of our sales floor team, you will provide administrative and logistical support to ensure seamless operations and exceptional customer experiences.ResponsibilitiesProcess sales transactions accurately and...

  • Seasonal Sales Associate

    3 weeks ago

    Short Hills, United States UNTUCKit Full time

    "Is your passion in retail?" We are looking for a Seasonal Sales Associate at our store in Short Hills, NJ. The ideal candidate will have prior Customer Service experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The Seasonal Sales Associate will have a working knowledge of all things...

  • Sales Associate

    7 days ago

    Short Hills, New Jersey, United States Chico's Full time

    Job Title: Sales Associate - Customer Experience ExpertJob Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Provide...

  • Seasonal Cashier

    1 month ago

    Sunset Hills, Missouri, United States Bass Pro Shops Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Cashier to join our team at Bass Pro Shops. As a Seasonal Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide world-class customer service by...