International Operations Supervisor

2 weeks ago


Los Angeles, United States CareerBuilder Full time

Introduction:
Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview:
The International Operations Supervisor is responsible for the day to day supervision within the International Operations Team.

Direct supervision and processing include but are not limited to: Documentary Import Letters of Credit, Export Letters of Credit and Financing, Import and Export Documentary Collections, Supply Chain Financing, SBLC, etc. Responsibilities also include the oversight of all applicable compliance relative to Trade Operations and products.

Responsibilities:
Responsible for the direct supervision of the International Operations team including, but not limited to interviewing candidates, coaching, training, setting performance requirements and goals, developing and delivering scorecards & metrics, and conducting performance reviews.
Direct and assign trade operations activities to team members in order to meet established goals, customer Service Level Agreements, and regulatory requirements.
Assist trade operations staff to service customers by the development of clear processing procedures and job aids; conducting necessary training on trade finance products and processes; performing research to resolve complex issues ensuring timely updates are provided.
Support trade operations staff by verifying and drafting complex Documentary Letter of Credit and Standby Letters of Credit. Ensure the team is adherence to laws, regulations, policies and procedures to protect the asset quality of the organization.
Provide advice and direction on operational aspects of trade finance not only to the team but to branches and internal departments. Resolve complex and escalated issues referred over by staff and other areas of the bank regarding trade finance services. Manage the International Operations team to ensure excellent customer service while maintaining quality control of products and services.
Support the implementation of new products to maintain competitiveness in the Trade Finance industry.
Ensure Risk Mitigation in the processing of Trade Activities and implement necessary changes within the Trade Operation Unit to comply with any new or changed laws, such as BSA, OFACT, AML, and all other applicable laws.
Continually look to identify opportunities to improve the efficiency and effectiveness of the department. Manage the implementation of viable improvements.
Exercise the usual authority of a manager concerning performance improvement plans and reviews, promotions, salary recommendations and terminations. Coach, train and motivate staff to maximize their potential.
Back up other supervisors to verify Collections, Import, Standby and Export LC transactions, as necessary

Qualifications:
Bachelors degree or higher (Preferred)
CDCS certified is preferred.
5 + years of professional trade experience
2+ years of management skills.
Bilingual in English and Chinese (Mandarin). (Preferred)
Solid background in uniform customs and practice code, as well as the Banks international banking services and policies.
Thorough knowledge on UCP, ISP, URC and URR.
Knowledge on U.S. government regulations including but not limited to BSA, OFAC, anti-boycott, Suspicious Activity and Sanction countries
Excellent interpersonal and communication skills with focus on quality and integrity.
Strong oral and written communication with effective interpersonal and relationship management skills to engage individuals at all levels in the organization.

Compensation:
The base pay range for this position is USD $80,000.00/Yr. - USD $98,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
#J-18808-Ljbffr



  • Los Angeles, United States Alliance Ground International Full time

    Job Description: Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground...


  • Los Angeles, United States Alliance Ground International Full time

    Job Description: - Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground...


  • Los Angeles, United States Alliance Ground International Full time

    Job Description: - Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground...


  • Los Angeles, United States Tarzana Full time

    Tarzana Treatment Centers, Inc. (TTC) is seeking a highly organized, engaging and self-sufficient full time Operations Supervisor/Program Coordinator to oversee Medications for Addictions Treatment (MAT) outreach, community education, presentations, and networking activities in the Palmdale/Lancaster area. The MAT Outreach Coordinator will work closely with...


  • Los Angeles, United States HealthTrackRx Full time

    Job Description Job Description JOB DESCRIPTION Pre-Analytical Operations Supervisor [ Department: Pre-Analytical Operations Supervisor FLSA Status: Exempt Reports To: Lab Manager Manages People: Yes Experience: Typically requires 2-4 years’ lab experience and 2 years leadership experience required. Level of Supervision: Work is generally...


  • Los Angeles, United States HealthTrackRX Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONPre-Analytical Operations Supervisor [Department: Pre-Analytical Operations SupervisorFLSA Status: ExemptReports To: Lab ManagerManages People: YesExperience: Typically requires 2-4 years’ lab experience and 2 years leadership experience required.Level of Supervision: Work is generally independent. Expected to...


  • Los Angeles, United States TForce Freight Full time

    Job DescriptionJob Title: Supervisor, Fleet Operations Job Summary: This position is responsible for maintaining a safe, reliable, and cost-efficient fleet of vehicles to support the business. The incumbent ensures proper use and care of physical assets, helps to prevent equipment failures, controls costs, manages external vendor relationships, works closely...


  • Los Angeles, California, United States TForce Freight Full time

    Job DescriptionJob Title: Supervisor, Fleet Operations Job Summary: This position is responsible for maintaining a safe, reliable, and cost-efficient fleet of vehicles to support the business. The incumbent ensures proper use and care of physical assets, helps to prevent equipment failures, controls costs, manages external vendor relationships, works closely...

  • Tax Supervisor

    2 weeks ago


    Los Angeles, United States JBA International Full time

    Summary of Responsibilities: Supervisors assume management responsibilities for specific clients. They prepare tax returns, direct and review the work of staff and senior accountants, are capable of making decisions on most accounting, tax and audit matters and can communicate directly with clients. Proficient technical skills in a variety of tax and...


  • Los Angeles, United States Chrysalis Center Inc Full time

    Job DescriptionJob DescriptionJob Summary:The Internal Operations Coordinators (IOC) are part of the Internal Operations team which handles the coordinated back-office duties for all Chrysalis Employment Social Enterprises (ESE’s). The team's duties include, but are not limited to, managing CE’s vehicle fleet, instituting electronic payroll for...


  • Los Angeles, United States Chrysalis Center Inc Full time

    **Job Summary**: **Duties and Responsibilities to include but not limited to**: **Operational Effectiveness** - Participate in the design and execution of Internal Operations projects. - Ensure procedures are effective in supporting ESE objectives and needs. - Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to...


  • Los Angeles, United States China Unicom americas Operations Limited Full time

    Job DescriptionJob DescriptionNetwork Operations Engineer TraineeSummary of Responsibilities This position is responsible for Network operations encompassing the management, monitoring, and maintenance of a computer network. It involves tasks such as configuring network devices, troubleshooting connectivity issues, optimizing network performance, and...


  • Los Angeles, California, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...


  • Los Angeles, United States Alliance Ground International Full time

    Job Description: Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground...

  • Recruiter Intern

    2 days ago


    Los Angeles, United States aiTWorks Full time

    ・Follow other instructions from supervisor Work at least 2 days from Monday to Friday 9:00am - 5:00pm Qualifications ・No experience is necessary! Responsibilities ・Follow other instructions from supervisor Work at least 2 days from Monday to Friday 9:00am - 5:00pm Recruitment agency HRAIT (aiTWorks) is currently looking for interns. We welcome those...


  • Los Angeles, California, United States Unite Us Full time

    About the Internship: At Unite Us, we believe in harnessing the power of technology to connect individuals with the resources they need to lead healthier lives. As a Sales Operations Intern, you'll play a vital role in supporting our mission-driven Market-Facing Team by assisting in various sales operations tasks. This internship offers a unique opportunity...


  • Los Angeles, California, United States Xsolla Full time

    We're hiring a Strategic Partnership Operations Intern to join Xsolla and contribute to the success of our strategic partnerships initiatives. This role offers an exciting opportunity to work closely with our partnerships team, managing projects and operations that drive growth and collaboration with key partners. As a Strategic Partnership Operations...


  • Los Angeles, United States Xsolla Full time

    We're hiring a Strategic Partnership Operations Intern to join Xsolla and contribute to the success of our strategic partnerships initiatives. This role offers an exciting opportunity to work closely with our partnerships team, managing projects and operations that drive growth and collaboration with key partners. As a Strategic Partnership Operations...


  • Los Angeles, United States Movicom LLC Full time

    **Robycam Supervisor/Pilot** What youll do - Supervise overall operation of the project: installation, operation/piloting, dismantling of Robycam system - Take part in trainings and education courses - Provide technical support for customers What were looking for - Solid English for written and oral communication with clients What we offer - Young and...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $102, Min.) - $132, Mid.) - $163, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...